Customer Testimonials

Sales was very helpful in answering my questions and made sure I got the correct product.

Friendly

I was just buying a used RV that they don’t normally carry.
I was greeted by several employees who made me feel appreciated.
The sales manager I believe was very helpful in getting my pickup camper on the truck, secured and on the road.

Great experience, would definitely recommend them
If you are looking for a new or used RV.

Cost effective approach to our repairs

Fast service, nice waiting area, clean facilities & friendly, knowledgeable professionals.

Thank you for the great experience during our purchase of our new motorhome. We never felt rushed or pressured and the information was through about handling the coach. The staff was friendly and did everything to make us feel comfortable answering all our questions.

Great buying experience

I enjoyed working with Anthony

Everyone tried to answer our questions. Patrick was very patient with us. I believe we will be able to get answers as we need them

The detailed focus on safety by the service technician, Kevin Popiel.

Also, the easy to understand explanation of recommended follow up services by the service advisor, Will Moore. He quickly scheduled my appointment to address inspection discrepancies before I departed the General RV site.

Fair, friendly service;

You had the item I came in for ( powder toilet bowl cleaner....

Service was begun on time. Didn't quite finish on time but not too bad. Service rep was very good. Work was done to me satisfaction.

Great service on the sales floor by the parts person.

Friendly staff, fast service, and quality service.

All staff, from salesman to finance, service department & retail cashier were super friendly & helpful! Great experience

Quick and easy. Very affordable.

Repairs were done in a timely manner and as promised.

They finished einterizing in a decent time. The one in Birchrun took 5 hours. I like that ghtpoint out things that need to be fixed that you might have missed from not climbing on the roof. It seems like a friendly place

Everyone was great, thoroughly knowledgeable and able to answer any questions . The buying experience was very easy, they made you feel very appreciated for your business..

Friendly, knowledgeable staff.

When I had a problem, they took care of it

I had to get a decal replaced as my unit had one starting to peel. I originally called the service department to ask about getting one covered under warranty as I had the extra exterior coating protection supposedly put on my unit. I was told it was not covered. I called my salesperson Steve Gubics. He was able to get one for me ordered since Grand Design has a 3 year warranty on graphics which I was not told about until I called Steve. He is fantastic. Thanks Steve!

I was then told install was not covered and would be $300-$400 to install it. I was able to get it installed for less than half that quoted price. I understand dealers need to make money but come on, thats absolutely ridiculous. Why did I pay for an "Exterior Coating" thats supposed to help protect decals with a 3-5 year "warranty" when its not covered when a decal has an issue? Id like a response but doubt I'll get one

selection

Had a person assigned to orient us to rv features, she was very nice and very helpful.

Very happy with the experience good price very good salesman work very hard for us appreciate the hard work very well information on everything love the experience all together

Justin was super helpful, he made a lot of phone calls for me got things squared away with warranty company, even had some very important recommendations for a new fifth wheel hitch,which turns out he was correct...even while waiting to hook up trailer, I was in showroom just looking around, I haven't experienced this much customer service in one visit since I worked in retail 15yrs ago!!! Well done

I truly enjoyed dealing with Gage. He was very understanding, helpful, professional, courteous, and knowledgeable. He has fantastic customer service skills!

Fast and efficient online!

They treated me right I would recommend General R V to anyone