Customer Testimonials

Personal touch and working to solve a problem.

Everything. Associates are great

Anthony is very helpful

Parts counter guy took time to research my request thoroughly and even offered to contact Winnebago w questions we couldn’t answer from their website.

They were able to get us in quickly so we could get back to our campsite within about 4 hrs!!!

Just like dealing with Brandon

They are amazing. I was one of the owners of Stoltzfus rv amd marine. They bought my store. But I still work for them.

Quick service
Tech showed us the problem and explained how it happened
Part was in stock and installed same day

Returned my calls and did exactly what they promised!!! Outstanding experience!!! Thank you General RV!!! First name removed Law

Good communication

Good service people

Was able to make an appointment the next day via the central appointment center in Michigan. Maryann is amazing and made sure she accommodated us as soon as possible.

Once the appointment was confirmed, we went to General RV the afternoon before our early appointment the next day. They accommodate us with a site we could stay in until the next morning.

Shawn was amazing, very attentive to our questions and concerns. He kept us updated on every aspect of diagnosis to what the next step would be/parts needed and how long it would be before our coach would be ‘road worthy’ again.

Had to wait several days for part due to holidays; however, they accommodated us with a site so we could continue to live in our coach.

Shawn was on holiday vacation, so Katie was our advisor when the part arrived. She is amazing, kept us up-to-date on the status of our coach.

If in the area again and have any issues, we will definitely schedule an appointment with General RV, Dover, FL.

Everything was great. Everyone worked hard to ensure we were completely satisfied with our choices and we left feeling like part of a bigger family. This was our second purchase in 2 years and both times we were pleased with the experience. Faraon went above and beyond to make sure we got the right RV for an affordable price.

The process was smooth all the way through and also hassle free. Great customer service from Erica in the service Department

Unit was ready as expected; staff kept me up to date on my repair.

They are there to fix your camper problems and get you up and running.

Professionalism, open and honest communication.

Clear communication and setting expectations. Great service.

Everything, from are salesperson, to are finance guy , to the guy who did are walk thru to the girls at the front desk. All the issues that we found were addressed and taken care of. It was a great experience.

Our service advisor is very professional and thorough with explaining the service process when it comes to RVs. Good job!!

Basil and Toni were amazing. We flew from Ohio initially because we liked the coach we found online in Tampa. Basil was so helpful and nice we made the decision to go down. We bought it because of Basil and the service he provided. It was followed up with Toni and the financing. She helped walk us through everything and explained every detail. We would highly recommend Tampa General RV and Basil and Toni. We would not hesitate to purchase from them again even though we are in Ohio. That kind of catr and service are worth it.

Working with our salesman Jared, who worked at the general dealership in Dover, Florida he's straightforward to the point. No dickering. The deal was fair.

Everyone was great. Mike was the best sales guy we have ever worked with.

My salesman Craig Hendershot was the best he had an answer for all my questions and got us in and out quick thanks Craig and the staff of General Rv forgetting us into our brand new camper

Great price and great communication from our salesman

People were so nice!

Everyone was very polite and friendly. Shame was the one that did our walk-through our motorhome and he did great when we needed something he was there and he got it for us.

Salesman Stan Creel did an excellent job steering us as new RVers to the right vehicle for at a reasonable price. No hard sell, just listened to our desires and he found us just what we wanted.

Kevin, our service advisor, was very kind and helpful in answering our questions, of which there were many. He spent over two and a half hours going over every aspect of the vehicle. A RVer himself, he gave us great insight on how to make the most of our new to us vehicle.

Was easy. Simple addition to our purchase on delivery day.

What I found most appealing about General RV was their exceptional customer service. They genuinely made you feel welcomed and valued, ensuring a comfortable and enjoyable experience. Overall, I highly recommend them, giving them a perfect score of 9.5/10.