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Customer Testimonials
Salesman Ryan was great, friendly and very knowledgeable about many brands. Financial paper signing lady was very pleasant, Jamie was kind and smiley, the guy who did our walkthrough was super helpful.
The staff was very knowledgeable, Javier and Zach were fantastic!
No hassle. Once the deal was done it was it was done with no hidden add ons!
Will Moore was very helpful and super responsive. He kept me up to date on the progress of my camper from start to finish.
If you really wanted to WOW your customers though, give the outside of their rigs a wash.
My wife and I went to general RV to purchase our first camper trailer. And was met by very professional salespeople and and staff, thank you so much. The finance guy was amazing. C. J it's to the salesman bill.
It was an unbelievable experience.And they met our requirements.I would do business with them anytime.Thanks again
From AT To Z
All departments exceeded my wife’s and my expectations!!
From beginning with our sales rep Jaden and the sales managers , Drew , Dan , service starting with Maria , Micha , Rob and our 2 techs I’m sorry I don’t remember their names , and the parts manager Lachonda , John our finance guy and have to say Carson a sales rep was outstanding in helping when all other staff was busy he took great care of my wife and I like we were his sale !! And of course Chris Mullis was part of the team , great team work from one end to the other !! Thank you General for hiring such professional kind , pleasant employees ! Outstanding customer service !! And the Aliance Rep Jeremiah was great and didn’t rush us he was there at your show and answered a lot of questions !
Thank you Team
The Healey’s
Very nice people my salesperson and my finance person but the repair they were supposed to repair my wallpaper by the window on the side out. They said they was gonna fix it and they didn’t when it was delivered to me I went in and looked at it after they set it up, and it was not repaired. When I hooked up the power to it. I had a little smoke coming out of where the heater is on the outside it was smoking coming out of there smell like the wires were burning, but everything kind of looks good on it now I don’t know if it was wet in there when I hooked the power up or not, but everything seems fine now that everything else great place to buy from.
It took 5 hours to install my hitch on the trailer and my propane tanks were not full
Everything
Awesome staff. Excellent delivery team. This facility is the best I have ever dealt with. Great job to all my new friends.
Very friendly and knowledgeable !
Robert Beavers was kind, attentive, patient and helped us find exactly what we needed without being pushy. He gave us very helpful information. I highly recommend HIM!
Will did a great job as service advisor. The parts were in and I was able to get in and out quickly
Gage was outstanding to work with. Extremely knowledgeable and professional.
Good tour and explanation of the rv. Very knowledgeable
Will was very professional. For instance - Demonstrated with his communication skills. Kept us informed and explain the repair process, charges, and advocating getting the service needed.
Friendly and knowledgeable staff.
Staff was very personable, polite. Concerns. Picked up our motor home two days ago. 1. No manuals for anything. 2. Rear camera not working ( all fog). 3. Nobody could show us how to use nav, radio, camera system?? I believe it not working at all?? No way to hold front hood up?? These are very important things that should be working on a motor home??? We also should have been made aware especially about the nav. As this is a substantial cost!!! Thanks John ,Joanne Sables
Employees were very friendly and acted like they knew what they were doing. John was a very good service representative and kept us informed the whole way along.
It was great
Everyone was very welcoming and knowledgeable.
Start to finish the team was amazing from Christian and Tyrell and Brent . Blake and Joey in finance . Gail in parts. Bryan in delivery. Both miles in service. Best experience I have ever encountered with buying a camper or vehicle. Now enjoying camping one campsite at a time
Same day service!
I could not be happier with the Fort Myers crew! Sales, delivery, finance all 5 star! I particularly want to express my appreciation for George Spencer! So very helpful! I highly recommend them!
Great experience, friendly and competent staff. Took me in for service with no prior appointment and got me back on the road.
I liked Enoch. He was the only person at General RV out of 3 that I talked to that day who was more than pleasant, sermed determined to help me and committed to making things work out. He continued to make my experience with General RV pleasant and successful. I had just decided I would not be bringing my service back to General RV but after working with him I would not go anywhere else. He was thorough, informed me about what could and should be done and what could not be done.
Steve - Salesman
Accommodating, understanding, professional, easy to deal with. No intimidation, no problems, straightforward. Perfect person to deal with when working on a large purchase.
Business Manager
Attentive and thorough, and still with a no BS approach. Another perfect person to deal with on a large purchase.
Amber - Delivery Coordinator
Thorough, communicative, professional, friendly. Made certain that delivery day went perfectly and without any problems.
James Davis - Walkthrough
Exceptionally thorough with checking and double checking. Made sure to already be familiar with my product and my needs before we even got started. A lot of times, these walkthroughs are annoying and useless. James made sure to focus on the important stuff and still make sure to touch every aspect of the RV before I departed.
I didn’t get the names of these two folks, I wish I had:
A younger man and younger woman, were responsible for getting my hitch setup and connecting the trailer to my vehicle.
I had many questions at this point, as I haven’t towed in many years and was nervous about getting the hitch setup and connected properly. Both of these employees have exemplary customer service skills, exemplary people skills, and were extremely patient with my questions and making sure I understood everything clearly. The young man took the time to thoroughly explain my brake controller to me, and even took time to circle through the parking lot several times with my vehicle and trailer to make sure my questions were answered.
Again, I wish I had caught their names. Their professionalism and courtesy was probably among the highest I’ve experienced at any business transaction, and it made me feel valued and respected as a customer.
Thanks!
No pressure and very attentive
Very friendly staff
Tory was great to deal with. Very happy with our new trailer. Chris in finance made the paper work very smooth.