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Customer Testimonials
The whole experience was actually pretty amazing. The salesman was very knowledgeable about the units I was looking at and also listened to what I was looking for. And then he over delivered! Everyone that I met and talked to at the is location were extremely friendly and helpful!
i was treated really well very professional staff very happy camper
Our salesman Trent Weber was absolutely awesome, he made us feel welcome and comfortable right from the get go.
Nice orientation on the RV before purchase.
Everyone was friendly and helpful. They worked with me on my concerns of the fit for my SxS in the toy hauler, even taking time to personally measure it and sending me pictures of their measurements. They had everything ready knowing we came from out of town and had to travel home that day. They thoroughly walked us through the trailer showing how it all worked.
Service provider very helpful and issue resolved same day.
Great service
Alan was a good guy friendly and helpful kept me super informed
The professionalism of the employees and that’s a great asset to any company!
Easy to work with, honest, professional, not high pressure sales, and could explain all my questions with good answers. They took me on time, I was on the road and had an issue, they were waiting for my arrival. I go to General in numerous states.
The sales staff, especially Charlie, is friendly and helpful. I had a good experience with chad on a recent service call. He went above and beyond. I use General Rv Brownstown for all my RV needs.
Chad Fuss has helped me on two separate occasions dealing with service and warranty issues. My experience with him was great both times.
The appointment was set up through Service Tech Matt Garwood. He reviewed all of the items on my list and then through the arrival visible quality inspection discovered two more issues.
Matt review the extent of the work and said that they would need to keep the unit over night, that was a Friday night. On Monday Matt contacted me that the work was complete and set up a time on Tuesday morning for pick up.
At pick up we went through the entire list and found all issues complete to my satisfaction. The experience was great and raise my level of confidence in General RV Clarkston MI.
Everything was well organized and staff was very friendly making sure we knew about the new RV
Since we haven’t had our rv in yet , I’m reluctant to rate this experience.
Everything was explained to us and great customer care and service
Lori is very nice and professional, They diagnosed the issue and fixed it. And all work was complete.
Great service. Very customer focused with good info provided and waiting time is reasonable.
Everything was smooth sailing every employee was very helpful the selling process wasn't stressful
I called in to the parts center and they had everything I needed at the counter for when I got there. Made my trip fast and easy.
General RV staff is always a pleasure to deal with!
I was very impressed with your service department! They got me right in for a quick adjustment on my hitch. Justin was very knowledgeable and efficient and even recommended some easy maintenance that would avoid costly repairs down the road.
Everyone we met and had dealings with was extremely pleasant and professional. Our purchase and delivery was the best we have had in 7 RV purchases.
Great salesman honesty , knowledge and friendly and staff
Taylor, Luke and the helpful older man at the host stand were all super pleasant to work with and took every opportunity to make sure I was happy with the service.
Had the part in stock
That worked with me and they are very helpful
The customer service and how well “oiled” the process was. From sales, to financing, insurance, delivery, parts, etc.
Well done!
Great service, painless and thorough.
My service contact Matt A. He's the best. Stayed in contact with me throughout my service repair and when I had questions, if he didn't immediately know, he would find the answer.