Customer Testimonials

Curious and prompt

Frequent checkin with me throughout the long process. Never felt abandoned or forgotten

They had everything I needed

Everyone was very friendly and professional.

I think my service tech Amorette is by far the best person I’ve ever dealt with at General Rv.

Warren on the service department kept us up to date as to how the work was progressing. Was very happy with the work that the tech did on installing the tow bar base plate and the installation of the batter disconnect switch as well as the installation of the wiring harness for the tail lights. Wished I remembered his name cause he deserves an extra pat on the back for his work. Was very satisfied as a customer.

Everyone was very friendly, knowledgeable and took care of business in a very professional manner. Easiest purchase that I have made in years. Thank you General RV staff.

Everything!...Taylor is an excellent service advisor, and she is super nice! Master tech Joe is the best of the best, we trust him with our motorhome completely .Chris is top notch as manager too. Great facility, great people, great service!

Every one I dealt with was great. The only thing that would make you better is to have a Mobile unit.

Listen to my concerns and got the job done.

We were very pleased with how knowledgeable and attentive Jake was during our walk through. The service team fixed all of the small issues we had promptly then walked us through the hitching process so we understood how everything worked.

Chad is always at the top of his game. We can depend on what he tells us. He makes sure the job is done correctly, if not he addresses it immediately. He works well with the service team if more answers are needed.

First name removed salesman was extremely helpful in identifying First name removed right RV for us. We didn’t know what we didn’t know but he was able to zero in based on his questions to us.

I felt like I was among friends.

Everything

Nikki my service manager always contacts me about my appointment and follows up.

Chad was very nice to deal with

Great experience highly recommend

Nice facility

Salesman Jayden

Very friendly and thorough

Everyone was great. We were expecting the whole trade-in process to take a long time. But we turned in the old camper, got the tour of the new camper, got through the whole financial/signing process, and were on our way in just over a couple of hours. We had a couple of interior decor issues in the new camper, but everyone worked it out to our satisfaction. Heather was great. We've told you guys before but I'll say it again, Kary was the best. Tim was very helpful and remained available through the whole appointment. The tech who put the new hitch on and walked me through all that was great - I'm sorry I don't remember who it was but he deserves kudos. Very happy!!!

My experience was well organized and totally professional at all times. Each department I visited was focused on not just customer service…, but excellent customer service.

The entire building worked towards that one goal and succeed!

Matt Garwood is an amazing asset to the service department. He has a can do attitude and always listens to the customer. He also keeps us in the loop while our service is being completed. We have always been 100% happy with our service appointments at General RV!

All things considered, it was a great buying experience! This was the third RV that we’ve purchased from General RV!

Chris York is an exceptional sales representative in every way possible! Plus, Chris is a true gentleman and all around great person! All employees would do well if they could emulate Chris!

All in all just friendly and knowledgeable staff. They answered all my questions a d didn't pressure my wife and I into buying anything that we didn't like nor need. General RV is just a great place all around. First name removed and Bev Hartney.

The compound is beautifully huge, easy to maneuver in and out with large trailer. The overall location appeared very clean, professional and employees seemed to enjoy their jobs.

Emily was very helpful and professional.

We liked how easy it was to work with the salesman, finance person, and delivery staff.

Everyone went out of their way to make sure our needs were met and questions answered.