Customer Testimonials

Your team did everything in there power to make sure me and my family where we'll taken care for and to get us in to our camper we are excited to spend many of nights in the wood with our new camper

Todd victor mark chuck Sarah were outstanding. A long time ago we wrote a bad review and are extremely pleased this time. Friendly and helpful and listened

Very professional and great service. We are very happy with every one there. It was great! If I could one piece of advice, when you know you have a customer coming from almost three hours away I would think you would have the trailer cleaned and ready to show. First impressions are everything. Remember that for your next customer!

Greg

Entire process was seamless. Great team work and collaboration.

Every single person we came in contact with was friendly and knowledgeable! It was actually a fun experience!! Would recommend to anyone !!

Everyone I interacted with was friendly, professional knowledgeable and helpful. All of my questions and needs were answered and fulfilled.

What a completely different experience at Wixom compared to our previous purchase at a different General RV location. From the moment we walked in the door, everyone was extremely kind, accommodating and seemed generally appreciative of our purchase. The time that Tenille and PJ spent with us going over the actual camper and the hitching was way beyond our expectations.

It was truly a great experience…even when we did decide to add on a bunch of things at the end, no one made us feel like it was a hassle.

I sure wish Dan and Nick was still there in parts department

Friendly and informative personnel

Prompt service, great showroom including parts and accessories

Very pleasant to work with

Our sales person was warm and patient. The pickup day was great. Felt like VIP's.

Our salesman Bob Manis, was extraordinary. He knows his products inside and out. We had a great sales experience.

Thank you so much for your help! We were on our way back to Michigan and needed an emergency repair on our stairs. The team in Ocala was great to work with!! Thank you!

everyone was very help full and respectfull in all aspects
thank You very much.
Gary Simons

People are quite helpful. I just wish it didn't take 6 hours to do a 2 hour job.

Quick appointment set up and turn around

Caitlyn was communicative and efficient

Matty was very helpful

Staff is very knowledgeable and friendly. Easy to work with. Staff makes sure items are completed correctly

Friendly staff, provided service in a timely manner.

Mattie was very helpful and answered all our questions. She made a sure every problem was fixed before we left.

Staffs are friendly and did a good job inspected our travel trailer.

Sales went so. Training very well done

My sales man Richard Barrientos was excellent! He was patient with me as I searched for the perfect RV for me. He kept in great contact with me and he also knew my timeline from when my first visit was until I would potentially be purchasing an RV. He respected that I did not want to be contacted until my home had sold. He worked very closely with me and gave me what I feel was a personalized sales experience. I would most definitely and have recommended friends who are in the market for an RV to go see Rick.

Overall it was a great experience. The whole process there is great. My sales guy Raj did a great job showing me the RV as well as telling me everything he knew about it remotely. When I came to pick it up, Tina showed me the RV and did her best to make sure I had no questions or concerns before leaving the lot. Brian took care of me in finance and made sure all legal documents were handled quickly and efficiently. I bought this unit in the winter and it was already winterized and so when I went to test it out in the spring for our first camping trip, I noticed a major leak from the hot water heater after contacting Raj. My sales guy inform me that the best thing I could do was to bring it up and he gave service a heads up. In-service I got the pleasure of dealing with Matt and kayla. They stated that I was on to keep you camping plan and owned up to the issue with improper winterization and completely swapped out my hot water heater same day and had me back out on my way. The people you deal with in person are great although the call center is a bit tedious and hard to deal with as they have so many different departments that different people handle different things. That would be my only feedback, but I don’t have a fix for it as I know camping has a lot of different components to it.

The service advisor was first class and the service was great

Had some minor repairs done along with oil change and summerization of our RV. Our representative was very friendly and helpful.

Really good customer service in the service department. Very accommodating

Good service