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Customer Testimonials
They were helpful in getting the value I was looking for. Treated us well (even picking us up at the airport). Their facilities were well cared for and staff were very friendly which gave us confidence in our purchase. And even though east coast staff failed to validate a wire transfer in a timely manner, the local staff found a way to get us on our way and they kept their commitment on follow through.
Professionalism
Very helpful and knowledgeable when I needed parts.
Friendly
Everyone was very helpful and knowledgeable. They answered all my questions and calls without any sales pressure. The accessories I needed was also offered at a discount because I have military veteran family members.
Fast friendly expert service.
They found out what they think is wrong with the satellite dish. A part is ordered, and we will see if it corrects the problem when it comes in and is installed.
Really nice people and work very hard to please. People seem very competent and knowledgeable.
The service was great, everyone that I interacted was very friendly and personable.
I really enjoyed the service, enviornment and just overal helpfulness of everyone. I will be coming back if anything else comes up.
Both service advisors, Elisha and Melissa were friendly and helpful! The RV technicians were knowledgeable and patient.
A little slow, but done to my satisfaction
They took on a formidable repair project and got it done. The service rep kept me informed of progress. Worked well with the insurance company
Tracy! She was extremely detailed, professional, and patient with us all our RV’s issues and all our questions we were in good hands with her, taking care of us and I highly recommend her.
Chad has my back!
Service is great
Responsive, friendly and professional
Jeff was just terrific in handling the complicated repair to my RV. He kept in touch, was courteous and friendly. He remembered our conversations and had a great send of humor. He worked with the claims adjustor to get much more paid for than we had expected. And my rig looks better than when I bought it five years ago. Outstanding
Courteous service.
Muy feliz con todo y muy buen trato
Everyone has been very helpful and went above and beyond for us.
Ease of transaction
Dealing with Bob Biancini, our sales rep as well as the management team, very helpful and professional
Taylor is a pro!
Really cares and is interested in being the best at what she does, I say that because of the way she spoke about the training she has been taking and what she is learning
As my own small business owner, what I noticed in her is whatever every employer praise they end up with someone like her on their team !
I would suggest you take very good care of her because any employer would be lucky to have somebody that is looking for constant improvement
Good selection
Completed the work in a timely matter.
Bob listened to what we wanted in a new Class A RV and he found it. We ask a lot of questions and he answered all of them. Thanks!
Everyone is there to help. Very friendly!
My service tech Trevor is very good. He is a good communicator and cares about my problems.
I like to praise Jason and Justin the dynamic duo.
These two were two of the best in the business.
Jason over seen the purchase of our new Brinkley. He was on top of everything. He gave us a date our unit would be in and he made it happen. He made our purchase so easy. Justin he was awesome. He was so patient showing us everything about the unit. Answered all of our questions. General Rv you are very lucky to have two awesome employees. If you’re looking to purchase at General Rv Draper. Ask for these two and you will be impressed with the help and knowledge of Jason and Justin. Thank you Jason and Justin.
Bonnie did a fantastic job of getting the RV in for repairs, hearing my concerns, and getting the RV back to me in a timely manner. She is definitely my go-to for all servicing needs moving forward.