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Customer Testimonials
Everyone is super friendly, displaying wonderful smiles. Very inviting
Service associates were very cordial. They fixed things on a tight time frame, even though normal service activities normally take longer. We are very appreciative.
Taylor is service is awesome. She is organized and has great communication skills. Great job fixing my motorhome!
Very good mix of units at all price levels. Very helpful sales representative that listened to our wants and showed us the different models in stock. Very helpful financial representative. Showed us all of the options for financing and service plans. Very helpful service representative. Handled our small warranty issues and was able to get it all done in one day. Well stocked parts and accessories department.
From my recent experience at service with Tom to the sale of our camper with Mike litka, and of course financing with Todd. Those are the folks you want to see as the above mention. Of course you are greeted happily and with big smiles from the girls at the front desk. All the staff seems to be very knowledgeable and professional and courteous. Keep up the great work General RV. Oh my guy in service is taking very very good care of my 03 Road King, miss her but love our grand design imagine better, thank you again.
Everyone has been very helpful whether in person or by phone.
Friendliness
Listeners, non-aggressive approach, knowledgeable
The attention to detail and knowledge base of those I've interacted with
Customer service!
The sales are very professional
Everyone was very friendly and they were not pushy
General RV Mt. Clemens has gone above and beyond for the service/warranty work we have needed done. No complaints here!!!
Salesman and all were very courteous
Prompt, clean, friendly
Quick response
General RV staff has showed me that they truly care and will go above and beyond to help their customers and make any issues you had right !
Customer service was great! Jason and McKinley were absolutely wonderful to us!
The employees I’ve dealt with are always quick, friendly, helpful and knowledgeable and I appreciate that they value my time.
Sales person very friendly.
Follow through.
everything ...great people, great people ,great people
Hi, We are very happy with our purchase, from our entry to the delivery of the camper all went smooth, friends of ours that came with us on our purchase returned to you within a few days and bought a camper also. Thanks Name removed
From start to finish it was a top notch experience!
Very helpful and knowledgeable people
Good experience.
Everything was very smooth, because everyone new there job.
I will tell people about general rv.
Service advisor Joseph Saferian
Professional, polite and no pressure sale process. Very happy with the experience.
Easy buying process.
We had a little issue and I'm very happy to say they made it right and we are very pleased with the way they handled it. We were VERY impressed with their sales manager, Dave Lewandoski, who went above and beyond to make sure we were satisfied and turned our frown upside down!! If it wasn't for Dave, we would've went elsewhere, so he truly saved us as not only customers - but HAPPY customers!! Also, we would like to say that Stephen in their finance department was AWESOME!! He takes his position seriously, does a great job following through with anything he says he's going to, and is super knowledgeable from finance to warranty information and any other questions we asked him, which was very impressive! Believe me, we threw a lot at him - not to mention he had to take our deal from a previous employee that did not care about his position or do his job well. Once Stephen got it, we knew we were in good hands and felt completely confident that he got us the best financing available! Anne Reddish was also great in communicating with us & answering any questions or finding out the answers or having the person who could answer them call us back. I never had to wait when I asked her anything - she was exceptional in responding!! And Travis, who did our walk around was excellent at his position as well and made sure all of our concerns and extra items we added that day were taken care of before we left.