Customer Testimonials

We were greeted and taken care of throughout the whole process of getting our trailer. Every question was answered with knowledgeable employees. Desiree was very kind and helpful.

Willing to work with you and your budget. Worked to find a way to make things work

Communication

My General RV store makes me feel like Family! Lori in service is FANTASTIC. Also a gentleman named Dale, helped me out greatly! Thank you my General RV family

Service was promt and guick. Our service advisor Julie McPheeters treated us respectfully and was truly amazing. Your staff is excellent.....keep up the Great Work. Truly a professional organization that we look forward to using in the future.

Friendly feeling from staff

Appeared to be very organized

Everyone was fantastic!

They are extremely accommodating and attentive to you service needs. Exceptionality positive attitudes towards the customer.

Good selection and ability to get a unit in quickly for service

I love General RV

Super nice people…starting with receptionist and sales staff, all the way through finance and final walk-through/delivery…no pressure tactics, great selection, fair prices…really made the buying experience pleasant for us. We are first-time RV owners and bought a gently used travel trailer…took it on our first trip two days after delivery and really had a blast!

Everyone was very nice and helpful

Very friendly service... treat you like family. Thank you Tom Eldridge for everything.

Helpful in all departments

Professional, efficient, and trustworthy.

We are happy to have a newer and more comfortable camper. I feel we got a fair deal on the camper and staff was friendly and helpful. A theater seat was damaged and as promised a replacement was ordered and received.
For consideration I have a couple of comments regarding the pre delivery preparation. Too little time was spent in the in the pre delivery part. We discovered on our trip the LP tanks were 10 years old and empty and could not be filled. We returned them and received a replacement when the existing ones leaked after an unsuccessful refill so just time and travel lost but I did ask on delivery if they were full. Our refrigerator was not winterized or checked. The inlet water filter valve and the one downstream both were cracked and leaked and we are too far away to return so are having the parts ordered and installed locally, an ongoing concern until fixed and checked.

Trevor and BIG Jim. The speed that you got my TV done.

They got me in right away and did what they said

I have confidence that you can fix my trailer.

Have what we want most of the time.

The fast, courteous, friendly and feeling of personal service, provided by service representatives, such as Kyan, Bethany, and Audrey; as well as the kindness and attentiveness shown by other members of your staff.

Walt Zimmerman was super to work with. He listened to what I had to say, and was very patient with me. Quality work in the body shop.

I was very impressed with how quickly General RV was able to repair my fifth wheel trailer and get me back out on the road camping! Thanks for the great service!

Friendly staff and the company’s willingness to go the extra mile

People are helpful a d a wide variety of rvs at all.price levels.

Easy to deal with and close

Responsiveness to service issues and follow ups.
Along with accommodating me the customer.

Fast and easy delivery! The only bad thing I have to say is when I got home my brake light lense was gone but

Friendly staff