Customer Testimonials

Very professional staff. Great service and follow up. This is my second purchase and will definitely recommend GRV to anyone who asks

Lots of RV's to look at to find the right one to fit our needs.

Awesome customer service. Very friendly. Keeps you updated on service. Honest and helpful. Quality work output.

Very prompt job well done very friendly and helpful. Always available to talk! A rating of 10 is not possible anywhere always could be better. As a 1 is not possible it can always get worse . So a 9 is very very good

Very efficient in correcting an issue with my RV.

Everyone was friendly, and the site is very modern and clean.

Service has been great.

Matt gave me honest answers and did not push more work. He simply recommended things. Some I did some I didn't go with..

Very professional, courteous, polite, and speedy

Megan is the best customer service I take person I’ve seen in the past four years.

Andrew is doing well for a newbie and has what it takes to be a good CS rep.

Salesman wasn’t pushy and was very easy to work with. The RV orientation was done very well. Very organized and understandable.

Friendly and quick service

I went from negative to a positive attitude as the Birch Run store is working with me and generally considered with my issues. I was in contact with Ricky from sales and Scott in service and they are addressing my concerns above and beyond their obligation in making me a happy customer. My frustration was being caught up in many little things that were out of their control and maybe some of my PTSD (LOL). Trent and Josh also took the time to explain a few things better and helped me along the way. We LOVE the trailer and well worth the price and very excited for many enjoyable memories in it. Thanks again

Craig Risch

Good service manager

Everyone we interacted with was awesome.

From beginning to the very end, our experience was amazing! We were greeted with professional smiles! Searching for the right camper was fun and friendly! Very knowledgeable!! Doing all the paperwork with Phyllis went exceptionally smooth! She is so helpful and professional! The walk through learning about our camper was extremely helpful! He really answered all our questions and more! I enjoyed everything about my purchase!! I would highly recommend General RV to all my friends, family and strangers! Thank you very much!!! Shelly Klann

Great service and had everything Ineeded.

Sara in service is awesome. She is kind and very willing to help. She is also patient which is a trait I need to do better at. Way to go Sara and thank you kindly. General RV in South Weber is the best. I plan to upgrade next year.

The friendly atmosphere.

Terreil and Lisa were amazing! From beginning to end it was a great experience

They were very professional and communicated the issues and status well.

Very helpful to me in a time crunch situation. I appreciate all your help and the routine inspection.

Friendly and quick response times with questions and concerns.

Customer service

The service department solved my problems quickly.

Great service with quick turn-around.

Eveything
excelent staff
its going to be enjoyable to working with you

They were quick and good at what they do.

Service was good.

Called Monday for service appointment dropped off on Tuesday had everything done quickly so I can get back on the road. Everyone was helpful and polite. Communication was awesome very responsive kept me updated on progress.