Customer Testimonials

Knowledgeable staff who are friendly
Clean and very customer friendly operation
Overall very good exy

Employees were courteous, helpful and patient. I have no complaints other than the high prices.

Overall we are pleased with the experience at General RV. We did not feel “pressured” into any decisions or choices and everyone was accommodating when we had questions or wanted more information on a product or RV model.

Very helpful. Service was quick. Took time to explain in detail what was done. Answered all my questions. It can’t get any better than this

Organized and professional

Olivia, the best service manager I ever interacted with on any of my vehicles. Olivia is informed, knowledgeable, and very communicative, during your service session. She is the reason I come from Sturgis, Michigan to get my Travel Trailer serviced at your dealership. She is always so helpful, follows up on the questions that you ask, and always makes sure you see and approve of the work that your service department performs. Olivia is a WINNER for your dealership. Give her a raise and don’t let her go anywhere else!!

Mike Peters
1-Phone number removed

They're always quick to help you and are very knowledgeable when answering your questions. They don't force anything upon you, they give options and opinions to help you decide your fit.

I had a great experience with General RV. They worked within my timeframe. If the need arises, I will use General RV again.

I was very pleased with your service and you kept me well informed.

courteous and understanding about needing the RV back!

Polite and helpful employee.

This experience was very nice, David and Weston were great to work with, the service advisor kept me up to date on everything they where doing with my trailer, great service

Everything, from our Salesperson Amy, to Finance Terrek, RV walk through with The gentleman and woman, to service/parts with Colleen and everyone else we came in contact with. They are all very professional, very relatable, very courteous and all around nice people.
I really liked when we were reviewing the RV and all of its components and how it worked that not only did they explain and show us how to do it but had us repeat and perform the steps they just showed us.

We have always had a pleasurable experience with all the folks at General RV. They have always been completely understanding of our needs

We had to bring our 2022 Grand Design Imagine XLS22mle in for a potential issue with our roof. Along with a minor black tank flush connection leak. Anthony our service contact was and is VERY helpful and on top of our repair as they fixed the flush issue, but we await a response from grand design on the roof. We were alittle afraid of how we maybe treated since we didn’t purchase our RV there. When we came in, the lady at the welcome desk said hello with a smile and was super friendly….and sent us toward service. Anthony immediately said hello and asked if I was Suzi Last name removed and immediately got to work on our repair. He was very helpful and I can tell being a retired retailer, he’s passionate about his customers no matter where they purchased there or not as he may see me as a future customer and that is correct! Frankly, we were pleased to see this General RV dealership come to this area.

Exemplary service, cheerful, friendly, helpful, and HAPPY employees all around! Great help from every one you talked to. Highly recommended!

Knowledge of unit

Everyone was kind, considerate and professional. We would definitely recommend General RV. Thank you for making our experience so enjoyable.

Excellent service. All are very knowledgeable..
Needed a part for my camper because we were camping so the part came in the next day as they promised. All employees from the phone call to picking up the part were excellent.

Good service. Reasonable prices.

Awesome service and awesome people

Great service in the parts department.

Parts department was very helpful!

Professional service and customer support.
Itemized listing of service work and review on drop off and again when RV was ready. Cleaned summarized and ready for summer.

Chris Cobert and Jenna Golletti are truly appreciated by us.

Thanks for a great experience and customer service.

Great experience with General RV in South Weber with fixing a warranty issue on my motorhome.

Dan Beemer in sales and Trevor Ryler in service are perfect models of professionalism for your company.

Tonia in service excellent took care me

David Skelton did an excellent job taking me through the trailer and all it features which ultimately was the reason that I made the decision to purchase. The delivery and walk-through was also good except I would suggest that with the Brinkley Trailer’s that have back up camera and TPMS that you guys consider setting that up for the owner as well. Missing a drawer for the spices was easily replaced.

I came into General RV thinking I was going to buy a new camper. Well they had a used Imagine camper and it was just meant for me!

Everyone was very friendly, courteous & respectful. Work done quickly.