Customer Testimonials

Each time we have had to bring our RV in for service, the staff has been incredibly kind and communicative.

Tina C. In service was wonderful

Olivia the service manager is awesome!! She helps me all the time. She is GREAT!

Great service incredible knowledge!

Friendly knowledgeable people.

The service department handeled the problem perfectly

Very professional staff and Brownstown is my original purchase location and all the staff (sales, servicing, financing, and management) have treated me well, like family.

Jeremy was excellent on addressing my concerns
It is nice to see someone show genuine concern for the customer

Gage from the service department is honest and up front about everything

Responsiveness!

I appreciate the way you stand by your service and warranty of the products you sell

Tania and my tech have been so kind and explanatory. Appreciate their consistent and thorough support.

Fast, friendly, and great communication throughout the process. Trevor was a pleasure to work with as always

Personal care

Always get treated well and get full explanations. All staff are friendly and knowledgeable.

I like that Amanda is always able to work with me when I need to bring my unit in for repairs or service. I live over an hour away and work during the hours/days that normal drop off and pick up is

Our service contact was Jeramy at Wayland General RV. He was great and kept us informed about everything going on with our Alliance. As we had it in numerous times for different things. Jeramy was so good to us.

Got me in right away and took care of my problems. In the time frame I needed to have it done. Very accommodating

Great sales and support staff.

Everyone is very friendly. It's always a pleasurable experience at this General RV location.

Sales and service

WE PURCHASED OUR RV NEW, WE HAD SEVERAL PROBLEMS WITH IT, BUT, WE WERE ABLE TO GET RIGHT IN AND GET REPAIRS WITHOUT WAITING, NO APPT NEEDED, TOLD US TO BRING OT RIGHT IN.

It’s always a pleasant experience. Our service advisor Lori is the best! Helpful, friendly, knowledgeable and always communicates with us.

I haven't been here since spring for any service. When I was last in Maddie, the service representative that took care of me was awesome. I've been dealing with her exclusively for service since I purchased my RV from there a few years ago. She's easy to talk to and listens to what I have to say.

We had recently purchased our used travel trailer from General RV and it had a couple items that needed repair. The problems were repaired at no charge to us.

Lori in service has always taken care of me.When I issues with my camper she steers me in the right direction .She took care of my warranty issues on my Pinnacle.I had a accident and she delt with my insurance company to the end

One day service

Personal attention.

Everyone was very courteous, polite, professional, and the service was very quick

Whatever you asked to be done it was always done correctly without any problems