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Customer Testimonials
What an amazing experience from the moment we walked in the door to when we left ...and even the phone calls leading up to the purchase of our travel trailer.... We felt like family...we felt like we were the only customer on your list to take care of... Just amazing...
We drove 6 hours each way for this trailer...three major dealers in our area unfortunately none of them General RV...how many dealers we passed on the way ... And we'd do it all over again...
They fixed the problem
The motorhome was ready and Missy was well aware of all the work done on the motorhome.
Good communication, no surprises and a great walkthrough with Paul.
Great service
I finally got somebody in management that cares about customers. Dale Harrison and Natalia were very good to me I got it resolved a matter that only took a year and a half due to previous management I would never recommend General RV to anybody because of that my number is Phone number removed if you like to speak to me in person
Great service, responsive, attentive and pleasant staff
The service was quick, precious and done in a professional manner
Prompt, professional, and friendly experience
I did not have an appointment but I i had an emergency. Trevor got me in with minimal wait time and was very helpful and courteous. SOO Thankful for being able to get my new stabilizer leg and being able to keep our plans
The process is incredibly smooth and the staff is extremely helpful and very accommodating
Everyone I worked with was very knowledgeable and very personable with great customer service. Deanna, Marty, and Bill were all great and I would love to work with them again if ever needed.
Matt was very helpful
Very good experience with the Older Gentleman at the Counter and had a good selection of parts.
Dawn in sales and Mike in service. Both very helpful.
Very friendly and helpful in every way.
Karen was very helpful and pleasant to work with. Everything happened as she said.
Great customer care. I’m truly impressed and look forward to General RV being my dealer. For future as well.
Light years ahead of camping world.
Thank you
They helped with what I was looking for and knew exactly what I was looking for
The staff was knowledgeable about maintaining the RV
The service was accomplished on time. The quality of repair is excellent. Overall exceeded my expectations. Very pleased with involvement of service rep Richard Bunning.
Sales went smooth and you helped us at every turn
General RV is top notch. Service is excellent. Matt was responsive to our needs and helped us get exactly what we needed. Service was efficient and Matt is an excellent communicator.
They tried very hard to get my work done as promised.
Helpful through the process.
Your staff is a pleasure to deal with and they make sure that you are satisfied with the service and options available. They listened carefully to our concerns and acknowledged our requests.
Knowledgeable, fast turnaround, pleasure to work with
The service provided to solve my problems were excellent
Grant was great to work with and the follow up after we left was very good.
no pressure, nice people, all needed info
I was able to get the service that I needed completed (for the most part) quickly. The service agent I dealt with (Danny Thomas) was phenomenal and made sure everything was taken care of for me. I have had service in the past and sometimes the person I was dealing with was far less than helpful. Other times I have had decent luck. This time I was very pleased with the turn around.