- Phone: 248-349-0900
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Customer Testimonials
Large selection of accessories.
People
The people were easy to work with.
Fast service. They had the parts I needed.
Patrick was very informative and helpful while looking at travel trailers. The site is extremely clean and staff were very helpful.
My service advisor Nikki is always polite and informs me of everything I should expect from my service.
Good follow up communication. Very accommodating to our requests.
The service team at general RV in Richmond is top notch and has gone over and beyond to help us.
Very friendly to work with.
General RV was true to its Keep You Camping promise. We had an electrical issue that took hours to track down and fix. No appointment, but the GRV folks bent over backwards to resolve the issue as we were far from home. We didn't miss a night of camping. They did a great job.
Our salesperson, Michael White was very professional, personable and polite. He was also very knowledgeable about the Brinkley i275 and answered all of our questions. He also remembered us by name when we came back 3 days later to take delivery and go through orientation, which was very thorough. I would recommend my friends to go see him when they are ready to purchase an RV. Our experience was VERY good from the first time coming into dealership being greeted at the front desk to everyone we interacted with while there. Thank you Michael for such a great experience.
Jeff & Denise Last name removed
2025 Brinkley i275
Availability of national inventory
Every one was polite and responsive to my needs
Jordan was great throughout the process, keeping me updated on the parts, confirming the appointment and walking out to complete the forms while I hooked up the trailer. Good job Team General RV !
The chocolate chip cookies and the friendly service
I got very good information and the new parts to put my old 5th wheel into a new puck system truck. Thank you!
I’ve always had good service the girls up front of store for parts are very knowledgeable and great help
Serviced on time and the staff was friendly ! Thanks AMANDA
Great service people.
Getting an appointment and drop off was streamlined. Happy with the work so far. Amanda at service dept was fantastic and listened to my detailed instructions .
Detailed in knowledge about the camper, but did not like the fact that the gentleman dumped the sawdust in the toilet. He could have just as easily walked outside and threw it in the grass.
I appreciate the professionalism of the General RV staff and their responsiveness.
The service rep assigned to us and the assocate who actually performed the work on our camper were both absolutely fantastic, much appreciated. This is Ron Hodge and we were there in early July.
Mr. Shawn is awesome and always helpful. Entire staff friendly and knowledgeable. Appreciate all the great work they do!
I've liked General since I bought my trailer,sales were great service was great service secretary could have been more friendly but all was good.
I like it when people in charge listen to concerns
I was a little disappointed to find that my RV key was rusted. However, they were really good about getting one sent back out to me.
Polite and fast service
Good service. Professional people. Will be my new place to go
Very knowledgeable about the issues we are having
Professionalism