- Phone: 248-349-0900
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Customer Testimonials
Steven was great. He kept me informed throughout the process
Friendly and knowledgeable staff.
RV General has a Great Service Department. They kept me informed before and during the repair. Maddy & Garry were very professional and more importantly were honest with me in every aspect of the repairs. Not like other RV companies. I would use them again if I have a need or question regarding our motorhome. Best place I have found for RV service.
I’ve been treated very well! And I appreciate that! And I would recommend it and have already recommended general RV to my friends and neighbors.
We liked that all went smoothly on day of pickup. Enjoyed working with our salesman Bob Manis
I trust General RV with their service, and have had a good history with them in the past.
They keep you informed about the work being done
Quick to help at the counter, friendly, professional in all ways. Found my part in a reasonable time.
We purchased a camper from you 16 months ago and really enjoyed it but it didn't quite fit our needs so we came in to get an idea of cost involved on what we wanted in a camper.
TJ asked us what we were looking for in a camper and honestly i was afraid to ask for what i really wanted because i thought it wasn't possible!
Well he found the perfect unit for us at the amount i was already paying on our previous camper. The process was easy and everyone made us feel so welcomed, including our dog who goes everywhere with us.
From Todd in service, with his multitude of knowledge, to Rosie who streamlined our day, and Justin who got us exactly what we wanted in financing and went over lots of options with us, to Josh who made sure we knew what we were doing, and that everything was just right with the unit, and Tom who was extremely patient with explaining our new hitching system, which works great btw...
We couldn't be happier with our camper, and cant wait to get out there and enjoy it!!
Thanks to the entire staff, we appreciate all of the care and attention to detail. We look forward to many years of enjoyment from our camper :)
Brenda is awesome love the way she make you feel like family
I appreciated Jared Jirau’s excellent customer service from initial scheduling of my visit and demo of unit; through the purchase agreement; to addressing all punch list items; and the thoroughness of the final 2-hour training session provided by Ryan prior to taking the RV.
Personalized services manager, clean conferable waiting area
The employees at General RV in Port St Lucie (Ft Pierce) are excellent. Rachel was very efficient in noting our issues, and carefully reviewed each item with us at pickup time. Brandon was very patient in listening to our questions and providing solid advice on operating our RV. His technical team completed the work well ahead of expected schedule. Thanks to all.
That is family owned, I did not get the “big box store” feel when I was there. I was not pressured into buying anything or any extras. Everyone was more than willing to negotiate within reason.
Always pleasant and have great response times.
they are friendly
Great service department.
The people
Very helpful
Our salesman Bobby and sales manager Freddy was very polite and helpful. Sammy the service manager took the time to drive the RV with me to determine where a vibration was coming from.He put my mind to ease. I felt the company was addressing my concerns not just pushing me out the door. A company is no more than a personality, these employees represent General RV very well.
Keith & Catherine Halon
They are very willing to do what ever they can to get you into an rv. Very friendly and out going personal on there staff. It was a little over welming but they were very patient and willing to stay with you until you felt comfortable.
Bought a trailer at wixom last year staff not so friendly or helpful bought a trailer this year from brownstown everybody has been fantastic could not ask for more
Helpful, friendly, good price
The people our service advisor Mike Williams is great.
Staff was friendly and helpful. I had a real good experience with getting my rv, starting with the salesman, to finance, the walk through and how to use the hitch and trailer brakes. Also good and quick service having the extras put on my trailer. Overall the employees at general rv were really helpful on purchasing the trailer
Mike chobeck
Excellent job explaining the functions of the RV…
I appreciate the prompt and courteous service I have received thus far. I am kept informed of work being done on a regular basis and Tim Rowley has always gone to great lengths to help me.
Thank you
Vicki Soderberg
Everyone was so nice , easy to talk to , was concerned about my RV
Lots of friendly help.