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Customer Testimonials
Even though services took awhile promised services were completed.
People were responsive, friendly.
My salesman Rick Baker was the most knowledgeable, helpful and honest person to deal with. A man of integrity that's so rare these days. Highly recommend him to anyone in the market for an RV.
From the online sales team through the walk through and financing, it was seamless and painless!
Very clean in the salesman was very helpful and very nice
The service was very good.
Made the sale easy
Matthew Garwood was very helpful in keeping me informed, and Joe the tech was very good.
All associates were great to work with. We came from Ohio to pick up our camper, deal all done by phone! Smooth transaction .
Jeff and Jerry did a great job, and we now have the RV we've always wanted. They supported us in all our purchasing decisions.
Adam knew how to repair my veh
The overall customer service experience was great.
Good service nice people. It was great that I got it back in 3 or 4 hrs.
Everyone was knowledgeable and friendly.
Every thing was from sales to finance was outstanding, was truly a great experience.
They were very professional and courteous I really enjoyed the visit
Nick and team was awesome, got me in ASAP, and the 2 things I thought needed to be fixed, was ok…
They showed me the proper way to set HVAC in RV…… no charge
Matt was super to work with. Highly recommend him!!
People were friendly and helpful.
Ceci and lori are great employees
They took care of the mistake that was made on my wheel bearings.
Fast. Friendly. And very accommodating.
The service advisor was very helpful.
Fast and friendly all the way through. Paul went out of his way at the beginning and Mike helped as well with everything else to get it in service.
The entire process from looking at available options through RV purchase and pick up was handled professionally and seamlessly. General RV is a top-notch organization.
Everyone was very pleasant and helpful. Big shout out to the tech who helped get us hooked up and on the road. He was very knowledgeable.
Shawn kept me updated on my RV service and I appreciate that.
Nikki has been helpful to us for two visits…and she and all the staff have been friendly.
Thank you all for your help and service!
Great experience. We were treated very well by Olivia-service rep and Joe our install tech.
They addressed our concerns and did everything right. Joe took extra time to explain everything to us.
Thank You!
We purchase our RV at GRV in Ohio where we live. While traveling our AC unit broke. We had to go through Jacksonville so we went to the service dept at GRV in Jax.
We couldn't have been more pleased. Our service manager Terrence Blount went above and beyond to get us back on the road again asap! They replaced our AC unit in record time and got us back without missing any vacation days.
We've had other RV's purchased from the other big name company but purchased our last two (2) from GRV and will buy again on our future needs. Once again Mr. Blount is the best!