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Customer Testimonials
We had a very good salesman. It was James. Trey was very nice and helpful one thing they said they would help us transfer but it didn’t happen I think I left some things but no one called to tell us if we did. Overall it was good
I liked getting updates via text.
Friendly atmosphere! Staff were welcoming and helpful from the front door to the last team member we came into contact with. Will differently share my experience with others.
They followed through and went the extra mile for our rv repair
Everything went as planned.
Brandon answered all of our questions and concerns and said he would personally look into the situation and try to get it resolved.
Friendly and cooperates.
Only things when goind the last part signing agreements lots of upsell. Does not want to take my own decision.
Also, the rv has some scratches and of the lights doesn’t flickers.
Scheduled my service as needed when going through Ocala. Service writer and others encountered were pleasant and professional
I am impressed how General RV truly cares about the customer's experience. Buying a used camper is usually worrisome. The fact that General RV fully goes over the camper and fixes any issues before letting it leave is something you don't see often, especially at their own expense. Not only was the service great, they beat the price of competitors by a landslide. So far I'm very happy we bought from General RV!
Steve Morrison (service advisor) was very thorough, and listened to what I had to say. It was evident that he wanted to provide the techs with the best information possible to get the issue resolved. The front desk person (Cathy?) was also very helpful and personable. I really appreciated that with a leak I got in quickly, and super liked that they found and sealed the leaks.
The staff are very helpful and the service level is great
Well there was a problem with the install of my new ac but I brought it in and they resolved the problem to my satisfaction. Madison and the service guys did a great job. Thank you.
Employees are all genuinely concerned about guests. If they cannot help you, they will find someone for you. Seems that all the employees have a stake in the business, and are willing to do what is required to make the business successful and thrive.
Everyone we dealt with was great! Very helpful and personable. They give you honest answers not just want you want to hear! Erika, LeRoy and Brian were with us every step of the way. They were very thorough with the walk thru and fixes. They don't leave you sitting in a waiting room for hours on end like some other places. Frequent updates and progress reports. And they were not pushy with the add ons and camping gadgets.
Everyone was friendly and professional
The associates took the time to understand my concerns and everyone took the time to explain the processes involved.
Great people and great products
Excellent staff
Very helpful
Service department personnel are approciable for questions.
Jorge had our replacement parts in 48 hours!! Thank you!
Everything was explained very well. Comfortable waiting area.
Everyone was knowledgeable and helpful
Service advisors were very helpful.
The follow up from corporate and the folks in Huntly was great!!
Good people
On time
Kevin and Robert were great through the entire process. Very happy!
Gage was great. Friendly and efficient. Quick turnaround on all issues presented.
The people are always helpful and friendly.
Had a lot of RVs to look at and compare and the staff was super helpful.
Trevor in service was great to work with, he communicated excellent. Followed through on each item we talked about and had or RV ready earlier than anticipated. This drop off pickup system was simple and efficient.