Customer Testimonials

Everything went really well with sales until I noticed several issues with the motorhome, I got it back in to service the first time and did not go well, second time around went better, however still had issues, got some electrical stuff resolved but not all, was then informed by service that the rest of the issues had to be brought down to Ford.

I’ve had nothing but great experiences dealing with General RV Dover in the past, not this time around,

Will certainly reconsider my options and shop around other dealers in my next motorhome.

The professionalism

All warranty and recall work was handled in a timely manner

My service advisor..Frank...on the ball and knowledgeable.

The work was done as planned

My service advisor, Missy Hoffman, was helpful, polite and understanding, even though I was late for my appointment. She has consistently provided me with good service and helpful advice. Thanks, Missy!

Every body was was very friendly and helpful they got right on the job and done lt in only 2 hours

Everyone was very friendly, knowledgeable, and helpful.

I appreciate the thorough assistance provided by Brian and the service team.

Our service advisor. Frank kept us up-to-date on everything that was taking place while our RV was in your shop.

Service was good. Friendly people. Cared for what they do.

I liked everything from sales to finance.
Walk through and meeting service department.

Thank you

We are returning customers to General RV. This visit was another great experience when we did a trade in and purchased our new 5th Wheel trailer. Our patient and very knowledgeable salesman, Brett, listened to our needs and found multiple options to help us narrow it down to the perfect model. Steven helped us find some great numbers on the new unit and our trade in to meet our needs, and Weston went above and beyond finding us a great financing option to fit our budget. The 3-D printed RV was also a great touch! For our pick up date, we spent time with Vanessa with a fun conversation about vacations and Wyatt showed us all the features to make sure we were ready to go. I will continue to recommend General RV to anyone looking for great service, great options and friendly employees. Thank you!

Brett communicated very well.

Friendly and knowledgeable service agents. Nice atmosphere, welcoming.

Friendly staff, not to high pressure sales.
Randy was helpful and knowledgeable.
Our orientation with Rebeca was very informative and helpful.
Jose was super helpful with going over the hitch and hook-ups

Good Communication. Tried to get me the best price for repairs with suggested options

Everyone is professional, helpful and friendly.

All departments were organized and they communicated well

Megan in service was great to work with. Kept us informed of the progress on our rv.

The people. All were nice friendly on time and knowledgeable. Much better experience than I was anticipating. kudos to all.

We got our rig inspected quickly as a “walk in”. The water system was tested, issues resolved, and we were shown the correct valve positions for winterizing and dewinterizing. It was all done quickly and professionally.

The body shop did a great job fixing our slide and the techicians fixed all the little issues we had. Warren did a great job keeping us informed throughout the whole process.

Our service manager, Zack was very knowledgeable and informative and a pleasure to work with. The warranty repairs were done in a very timely manner. Definitely would recommend the service work at General Rv.

My saleswoman was sensational. The sales manager was fair and honest. The finance folks were ferocious. They made the whole experience awful. If we buy from General RV again, we will seek our own financing.

No pressure sales, knowledgeable and friendly experience

I like the time that was took to explain our new 5th wheel and all its functions. Scott did an excellent job. Was patient and listened to our questions. If he didn’t know the answer he found it for us. We were treated lije VIPs. Thank you.

Missy was awesome and outstanding. She worked hard to address our concerns. She successfully resolved our items. We r grateful for her support.

Very friendly and knowledgeable staff

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