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Customer Testimonials
Professional Parts Dept
When we pulled in with camper we were taken care of right away by several people . They were right on the problem to find out what to do.
Chris was nothing short of PHENOMENAL. He is the most personable, kind, and light-hearted salesman I've ever dealt with. He helped us find our dream RV. He constantly followed up and asked us if our needs were being met. We got a used airstream and during delivery, everyone was so kind and on top of it. Mark was AMAZING. He knew all about airstreams and let me ask all my constant questions. Lisa was fun and kind. When we found a small leak Tyler was the wonderful young man who investigated and fixed it then and there, hooked our trailer up, and assured us we left in confidence. The only thing I don't agree with is the lack of transparency in getting records of what work was done or what was documented from the service department by the service department. When you buy a vehicle you want to see the history or what was found or replaced when it was brought used, even the service manager Michael couldn't offer anything but a non-filled out checklist for their inspection that wasn't provided just was told it's extensive yet we missed a leak. Transparency is always a winner in my eyes other than that 100 percent recommend đź‘Ś
Shawn was a great service rep who I felt was honest and upfront.
Very friendly and informative staff. Making a first time RV Purchaser feel good about our decision.
Chris was awesome
Schedule service on time
This is my fourth RV with this location. The staff and sales and service are great to deal with. They always take good care of me. That’s very important since I was recently widowed and I am doing the RVing on my own
Personal approach by service rep., update by rep regarding service
Great people , friendly, easy to talk to. Answer all questions. Good walk threw experience.
Mike was helpful and friendly. Quick in and out.
We were able to have our RV serviced in less than an hour!
Salesperson Monique very helpful thru whole process. VERY knowledgeable. Walk thru, attention to detail by Kenneth was outstanding. And Nick took us thru financial arrangements in a very professional manner. Thanks to all.
They did what they said they would do.
They are very helpful in service
The staff were friendly and helpful
We were treated like family.
Very friendly & professional. Help to get you back on the road or back to camping as soon as possible.
Once again excellent job. Made recommendations on accessories even installed them. We knew we'd be treated like family. Weren't disappointed. Dave and Jane Smelker
Super happy with my General RV team. Called in a panic service call, days away from leaving for 2 weeks. The scheduler said “we got you”. Come on it and we’ll get you back on road and ready for your trip in no time. Super fast, courteous, and the right price.
Nathan was very attentive and communicative throughout the entire process.
Good customer service, fixed everything the first time
Everyone we talked to was very friendly and made sure that if we had questions we could reach out to them.
Justin kept in communication and was always on point moving things along. He said everything would be done in a timely manner with no surprises. I can't say enough good things about him. I had a very bad experience with General RV in Tampa but from the moment we started dealing with Justin we began to feel we could trust him.
Very friendly and great service.
The excellent service I get from Christopher Sexton in Ft Myers.
Everyone was very knowledgeable and helpful. It was a very efficient process.
Very easy to work with, very quick to get in the financing department
Service department was amble to answer some of the questions I had
Everyone had a very friendly demeanor throughout the entire process. Business with a smile is rare.