Customer Testimonials

I had an issue but Tonia made it right

All the staff at General RV were very friendly and helpful.

Complete explanation of what was needed and
what had been done.
Did not feel rushed.

They have provided great service. My dealership was Campers Inn Toms River and their service was awful. At purchase there were several items that needed to be addressed. After 5 months ("Waiting for a part") they did nothing and scratched the furnace cover and replaced it but didn't paint it. If I hadn't noticed, who knows what would happen. General RV is more than an hour extra drive but more than worth it.

Kevin was great we enjoyed working with him

Super fast turn around on fixing my issue.

Brendan was awesome. Showed us lots of trailers…over and over again. He wanted to make sure we got what we wanted. And Dan in finance was great!

Shawn

We have bought 3 motorhomes from the Ocala
Dealership each time has been a great experience.

They give professional service and always worked
With us giving the best price in the industry.

Lori is very professional.

Brian was very easy to work with was genuinely interested in our needs. Chris the finance guy was very helpful and the girls at the front desk were very welcoming and helpful.

Everybody is friendly and helpful on our last two purchases. Whether it was the trade-in or the new purchase current purchase, I’m happy with just was there was a couple more options I wanna known about but since it was at a different location, I didn’t notice. yes I would recommend to anybody. My son-in-law is currently trying to work out a deal with you. Hopefully, we get a gift card so we can all go out to dinner if he makes a purchase.

Called that day to fix my hot water tank . They got me in and fixed it within an hour .thank you so much

I am aways treated very well and Richard is an outstanding customer service representative. General RV has been very responsive no matter whether it is warranty work or upgrades. I am extremely satisfied with all aspects of service and support that General RV has continued to provide me over the past few years.

Possible experience getting initial warranty issues fixed.

I had experience with sales, service and admin at three different locations. All were very customer focused

Nikki as always was awesome. We brought our coach in because someone broke our side window. After I brought it in and dropped it off, Nikki realized that our driver slide out wasn’t aligned. We never caught this and sure glad Nikki did. Along with the window replacement they realigned the slide out. We love dealing with Nikki and General RV in Ashland

Informed about all the work done and love the courtesy Rv check up

My service consultant kept me up to date on the process of my repairs and let me know the time lines we were working with. My coach was actually finished ahead of schedule even though the part was not in stock and there was a need to retrieve it from a different location. There a cook out for lunch with burgers, sausages, and other items. Very tasty!

The salesman, loyal, was fantastic.
I had been in two times previously and couldn't find the perfect RV. He texted me and said he found the perfect RV and it was so I bought it the next day

Salesman did a very good job the service department. The people I met were fantastic. The guy doing the walk-through did a great job and I think I ended up with a pretty good deal.

The girl who helped us was awesome and the mechanics knew what they were doing

I was able to get the parts for our RV without dekay

We needed some parts and Frank helped us. He was really good to work with and very patient.

We like the people in the service dept. the only thing I can’t understand is why they don’t seem to stock any parts.

Everything in one location

The price was a surprise !! Went to some competitors first and for a similar sized unit - General RV was almost $10k less in comparison … Plus our sales person Rico was very pleasant and greeted us as we were arriving .. One competitor never even came out to help while we were there for 30 minutes…

Eric Ellison and Eric Are a great team. Got the RV fixed and they made sure the manufacturer pick up the bill. Such detail with the previous repair. Name removed thanks Jim

One of the best buying experiences I have ever had. A real joy

Everyone was very helpful from Carla to Mike to Jeff and then Amanda we had the best experience possible.