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Customer Testimonials
While driving through the area, we developed a problem with our slide. We bought our Class C new from a CampingWorld, so called them for help on 7/9. They said, “we can help you in mid-Aug.” Called General RV, Cassie said “bring it in in the AM when you get to town and we’ll see what we can do.” Went in. Waited an hour until there was an opening with a service advisor, Lori Greene. They discovered it was a bad switch. You had the part and after lunch, we were fixed and on our way. Lori was also great and told us she’d provide us with an update at a certain time & she did. Kudos to your staff! You have a new customer when we return home to FL.
Service was thorough and friendly
The people were freinflly
Being honest. Answering questions that I needed help with.
Great customer service. Fast and efficient
Your service advisor Madison was excellent and her attention to focusing on the customer needs and communication was EXCELLENT…
Great inventory of supplies I as looking for.
Amanda was great!
Over all everyone was very nice and professional. Definitely has my business. Thank you.
Courteous, efficient service. Resolved my issues with my trailer in a very timely manner.
Everyone was very knowledgeable, friendly and helpful. We were completely satisfied with our visit
They give a customer as much information as they can to make the delivery and the operation of the RV as fun and safe as possible.
Customer service was very good.
Excellent staff!
Michael was very helpful. He took the time to show us all the options available, and was instrumental in assisting in our final decision.
Jason was also excellent. He was thorough and thoughtful with our questions. Resolved our issues quickly.
Scott was extremely personable and very knowledgeable. Very efficient with the paperwork!
Great overall experience.
The lady was great explaining everything. Then Jeremy finished up. He has always been very helpful. Great people.
Juston was very helpful in us addressing our concerns with our 2970 imagiin
They are doing what they said they would do
Friendly and professional service
Good communication with my service rep
Needed service. Made me an appointment within the week. Service done within 48 hours. Honored my service contract. Friendly staff. Knowledgeable. Answered questions and inquiries without making you feel stupid or undereducated on your RV. Good sense of humor.
Mattie, Dale and Frank
Great customer service. Taylor and Brian were very helpful.
Sales person working hard to find exactly the right RV for us. She went above and beyond the call of duty.
Everything works thanks a million!!
Very thorough, helpful, knowledgeable
Tina and the rest of the service department did a wonderful job. I feel that she needs a pay increase. The only disappointment was no popcorn. Otherwise everything was great.
The help and service techs were very helpful.
Good experience with sale management no problems to report everything was up to my expectations. Thanks again.
Professional, courteous, and prompt
Everything went pretty smoothly, and everyone one is polite.
Only reason my rating is a 9 and not a 10, is my pick up day.
We were scheduled to come in and out at 9:30. We were told everything would be done. All that was to do is the walkthrough and hook up.
It came then to our attention the things that were to have been fixed beforehand were not.
It was delayed, and delayed. Then when we were finally able to hook up it was 4:00pm.
It wasn’t until 6 1/2 hours later we could finally leave with our camper!
Everyone we talked to felt horrible for the delay, I do understand it happens! Yet between finance and pick up was a week, so I do feel as though there was plenty of time to prepare on their end.
None the less I am very happy with my purchase and would still recommend this location to others!
The service.