- Phone: 248-349-0900
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Customer Testimonials
Many rvs to choose from and friendly staff.
Dustin..he was awesome..went beyond to make sure I got exactly what I was looking for..he never gave up and made new recommendations that helped make my decision better. Josh R.
THANKS DUSTIN!!!!!
The service/parts dept.- especially Larry Joe Henderson - don't treat me like an idiot woman. Everything is explained to me so I understand the work being done.
Great quality selection, standing behind the quality of the unit, helpful and knowledgeable staff and salespersons.
I’ve been a customer of General RV through two purchases and have been very happy with services for both. Although I’m very pleased with my latest service appointment, I would have liked updates during the lengthy process that potentially could have had serious financial consequences. So I was a little nervous about the outcome. Updates could have alleviated some concern on my part.
I am old customer tree time buy a camper there the finance make good job crist finance guy good job we happy
Yes, Bill in-service went above and beyond to help me out. I appreciate everything he did for me.
Honest and friendly people.
Very good sales and very willing to work with people. Patrick was amazing
Negotiation was pleasantly brief, rather than a several hour tag team wrestling match. Delivery was handled very well with one small mistake being rectified immediately. Thanks!
We had worked with other dealers. However your people from sales to finance to service took the time to explain everything and worked to find us the camper and financing that fit our needs.
very informative about rv. helpful and friendly
Good rv prices
Mattie is awesome! She does a great job keeping me informed about my camper and is quick to respond to any questions I have.
Quick to respond but I have heard service could last all day for simple fix.
Family friendly atmosphere and always putting the customers first.
dealing with my service rep, nikki.
Things get taken care of when you are there.
Process went smoothly, However, due to understaffing, we had to wait a very long time for our walkthrough and minor repair issues that were pointed out at that time. Upon leaving we noticed that our unit was missing fluids so we had to wait additional time for that to be corrected. This is our fourth purchase from GRV and this long wait had never happened on our prior purchases. No fault of theirs just understaffed. Overall very good experience and excellent customer service.
The sales, finance, insurance and delivery staff really, really worked with us to meet our needs and make sure we were very happy customers/clients.
Everyone is so friendly and helpful
Easy to work with.
Well organized and professionally run
Friendly and helpful people.
Easy to locate and friendly staff.
Mike in service is the best. Appreciate having a champion to help keep us going.
Everyone that I interacted with at General RV was so friendly and helpful. Everyone. I found the perfect RV for my needs, at a good price, they fixed everything I asked them to fix, and delivered it to my home for me. It doesn't get any easier.
Several of the team members I interacted with gave me their cards and told me if I ever needed anything, call. The business manager gave me his personal cell to call if I needed anything. They are all about customer service there.
I could not be happier with my decision to go there.
They know me and what my expectations are.
Very impressed by my service representatives Mattie and Brenda. They have great attitudes, extremely supportive and genuinely care about keeping us camping. The staff at General RV are awesome!
Clean, thoroughly stocked. Knowledgeable people.