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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My service guy Edwin was excellent 💜, he was gracious, he was kind an very good at his job. You would do well to have more like him on your team
The employees are always nice and friendly and helpful
Booking the appointment was easy. They were able to accommodate my request for service on a Saturday. Their technician Jeremy was amazing. He was friendly, professional, and obviously knows what he is doing, the carpets look amazing!
Allex was very helpful & sweet. She knew what needed to be done & explained the process in what the process was. I would recommend Zeorez to anyone
The young lady that performed the carpet cleaning service was very friendly and knew her business. She did the job with professional efficiency and the result was very good. She was a good representative for your company.
They we’re some parts clean but I can notice some streaks left on my carpet ,, Last year I had a very nice experience but this year i wasn’t satisfied
Friendly, informative, hard working technician. Very clean carpet and furniture. Great service all around!
My carpets look amazing! The technician was friendly, courteous, and professional. I am completely satisfied with my experience, you’ve gained a customer for life!
Great customer service! Easy to schedule/reschedule, friendly technicians, always felt informed of products and services, and superior results!
Great job! My father has chemical sensitivity and he was able to use the furniture cleaned without any issue at all. Thanks
I thought your machine would give a better deeper clean then my home carpet cleaner but the results after drying were exactly the same not worth the amount of money I paid at all
SHE WAS ON TIME AND DID A GOOD JOB. THE PRICE WAS MORE THAN I EXPECTED THOUGH.
Scheduling was easy, Technician was prompt, personable and professional. Great care was taken to protect corners from damage. The end result was impressive. Overall it was a very positive experience.
Online!!
Person answering phone and scheduling was extremely helpful. she understood our urgency and got a tech out withing 4 hours. Thank you for helping us this way1
Safe and profesional
We needed a cleaning service for the carpets in three bedrooms. The technician was on time, friendly and listened to our concerns and the service that we wanted. She also tested the surface of the carpet and recommended the treatment that the carpet needed. I think the recommendation was honest and well intentioned.
This is the first time that we got the services from ZeroRez company, and I won’t hesitate to call them for future help with the carpets.
You don't use soap.
No chemicals left on the carpet.
Tech was very professional. He quickly and efficiently performed the tasks. He informed us periodically on his next steps. Really enjoyed the experience.
Appreciated all the information about the process and cleaners being used. Very thorough job at an affordable price!
I have used Zerorez several times and have always been very satisfied with the results. Carpets dry much quicker than others cleaners I have tried.
The technician, Jordan, was very efficient, explained what he was doing, used face mask and shoe covers. Really worked on a couple of problem areas and they are much better.
I feel that my carpet is really clean. Thanks
Great Work! Friendly Staff. very punctual.
I saw a neighbor's carpets being cleaned and stopped the gentleman to ask if he could grab this dribble across my carpet that happened when I moved in. As convenient as it was that he popped over 20 minutes later to clean, it was a little high-priced to me given the whole thing took less than 10 minutes.
After my carpet was cleaned the smell was so fresh! And the carpet wasn't sticky or didn't feel hard nor crunchy! I'm even more excited the technician was able to lighten a very dark stain that was in the carpet since we moved in!!
I will definitely send everyone to you!
I was extremely pleased with our technician and the quality of the cleaning!
These guys stand behind their service. Our carpet dried in a matter of a few hours.
The service attendant that came to our home was very professional and adhered to the Covid safe guidelines.
While I was somewhat surprised at the initial cost, acknowledging I do have a lot of tile in my home, I thought I should reserve judgement after the job was finished. I also opted for the sealant for the grout. I am very pleased with how my tile and grout look and the fresh clean restored appearance it has. I had a bout of sciatica and wasn’t able to scrub my light colored grout like I have in the past so it was in need of a good cleaning- which it has now!!!
I will maintain the fresh clean look by using Zerorez for routine maintenance! Very pleased!
Came when scheduled.
My service manager was excellent. Explained everything. Used extra caution for corners of walls. Pointed out some key areas he worked more diligently on. Will schedule him again.