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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
this time the carpet remained damp for a lot longer than 6 hours
Alex G. provided great service, was very polite and had great customer service. I have kids so the carpet was really dirty and she was able to make it look like new again. I would highly recommend Zero Rez, especially if all their employees are as professional and hard working as Alex G. was.
Love it!
The person who came out was very professional and friendly, I would high recommend your services to all my friends and relatives. Thank you!!
Fellow did a great job, will see you again in a couple years.
Will recommend to friends.
The technician Ryan was very professional and did an amazing job on our rugs. He was able to remove spots that I had done everything I could think of with no success. My rugs look like new! Thank you
They arrived when they said they would. The carpets look great and feel nice to after the cleaning.
Outstanding service and incredible results at an excellent price. MBR and Den carpets, plus hallway, kitchen, dining area, bathroom and laundry room tile and grout cleaned ..... and every area looks like new. Technician Jeremy spent over five hours in the house - throughout, he was friendly, personable, efficient and professional - a real asset for Zerorez. This was only the second carpet cleaning and the first grout cleaning/sealing in the nine years since we purchased the home ...... what an amazing result! Five plus stars for both Zerorez as well as for Jeremy.
I've called also sent pictures. No call back
Called because my carpets and stairs were still dirty and what was on the carpet came out with a wet cloth. Zerorez sends out the same person who did a crappy job who spent 5 min cleaning 3 spots she missed. Was not happy and she didn’t do a good job at all. 1200 sq ft cleaned in 45 min isn’t very long! My carpets still look dirty!
Fast efficient and made my momma smile! Thank you 🙏🏻
The service technicians are always friendly, professional and knowledgeable about the products and services. They are able to make the carpet look like new again and it stays clean longer because of the system they use. I am very happy with ZeroRez!
Very professional and timely. Excellent outcome.
Professional
Timely
Personable
Knowledgeable
And very matriculate
Very knowledgeable employs. Not in a hurry. Want to do a good job.know what they are doing.
So far I’m very pleased and Michael was really professional and he worked hard. Already have told two of my friends.
Technician was friendly, fast and flexible! So satisfying watching those carpets get clean without any harsh chemicals/soap! Thank you!
Zero Rez is by far the best out there! We have had them out to clean on 2 different occasions, Both times they were punctual, respectful, the tech went above and beyond!(ours was Ryan Kirby) We were extremely happy about the end result!! He did a Fantastic job ! Would definitely refer Zerorez, Thank you! ~ S. Robinett
Perhaps a charging method that goes by square footage
I was greatly impressed with the work and I would recommend Zerorez to anyone!
Our carpet had not been cleaned for a long time and was so bad we were seriously thinking of replacing it. We decided to try cleaning it first and if that didn’t work then we’d replace. Zerorez came in and cleaned it to the point that it looks new! We were amazed! I don’t think we need to replace it for a long time now! Thanks!
No chemicals! The tile floors look like new!
Technician was friendly and knowledgeable! Carpets look and feel great!
No chemicAls. Professional and friendly and knowledgeable technician who did a thorough cleaning. Timely communication.
The cleaning was perfect and the staff was amazing !!!
Way easier then spending hours doing myself. Got some spots out of my sons tube formula that have been there for months. My carpet feels better too.
Nick always does a great job! Great service and communication.
What I like is the steam and follow up if needed. Very good job cleaning and attacking an old stain. What I wish is that you moved furnitures there are only a few to move.
Excellent service!
Our carpet stayed wet for almost 2 whole days. And now there is an odor. Our boat is ruined. We think it is the treatment stain on the boat floor board coming up through the carpet. It’s terrible.