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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are sorry to hear the stains did not come out to your satisfaction! We will reach out to you today to see what we can do for you about the dryer and as part of our 30 day satisfaction guarantee, we will see when will work for you for us to get back out there to go over any of those areas again. We apologize for any inconvenience.
Quality of work is 10/10 product didnt leave a super wet area or damp smell. Took less than expected to dry as well.
Super easy to schedule an appointment, and their team is very accommodating - I am so pleased with the results and will be returning again if I ever need help with cleaning a sectional/carpeted room in the future for sure!
Professional, friendly service.
We had had our carpets cleaned not too long ago and our dog got sick recently. I called Zerorez and ask if they would do just a small area in our living room. They scheduled us right away. So appreciated their support! Charges were extremely reasonable - happy to have clean, stain free carpet.
Thank you Zerorez!!!
Very good service. The representative was very polite and courteous and performed his work quickly and completely and did a great job. We were so happy we called your organization a second time as we were pleased with the results the first time we had our carpets cleaned by you. We appreciated that it looks great and very clean and there was no residue or odd smell,which is exactly what we wanted! Thank you very much.
Edwin did a great job! He was very knowledgeable with the products and did not get pushy when I did not want some of the services he was offering. He came in got the job done and left. It was quick and easy.
Great customer service!
Excellent job. Better than I expected.
We have used Zerorez for over 6 years and our carpet always looks good when they are finshed. Stays cleaner longer!!!!!
Very professional, very well done. Speedy, careful service. Very thorough attention given to details. Extremely courteous, and willing to go beyond wwhat was required of him.
Good service, prompt ad very considerate
It dried quickly
Very nice, polite, and professional worker. Did a great job on my carpets. Will continue to use your company for carpet cleaning needs.
On time, friendly technician, excellent customer service, clean carpets.
I like that there are no strange smells afterwards. It is fresh and I know you got it very clean.
Really nice people and great customer service.
Thank you!!
Mike and Kerry Ripplinger
Professional employees, consistent CLEAN carpets. No "crunchy" texture afterwards.
Good job!
Best carpet cleaning ever! No “dine and dash” service. Each time its been 2 hours that the technician was there. Courteous, professional. Would highly recommend this company. Brandon, our tech was amazing!
Our carpets are only cleaned by your company, and they stay clean for a long time.
Great service. The woman I schedule with was very helpful. Was updated on their arrival time.The young man that cleaned my carpet was kind and courteous.
Will definitely use your service again and recomend your company.
They got out stains I never thought would come out, thank you!
Zerorez did a great job cleaning our carpet.
Friendly technician who was knowledgable and answered all my questions. Described all the services being provided and suggestions for each.
Very nice people to work with and they did a great job when they said they would do it!
Carpet were cleaned professionally, on time with great results. Highly recommend ZEROREZ!
Once again I am completely satisfied with the cleaning of my carpet. Jordan was polite and courteous. He did a great job was here on time. He finished in a timely manner.
Thank you for a great job well done!
Good prices, quick service!
The carpet cleaner did a great job. He was friendly and professional. Will use this service again.
Wide range of products and services with overall quality.
The tech was very efficient and thorough. Although it was hot he was still very pleasant and had a smile on his face.

The dog poop stains are still visible. The dryer vent was not hooked back up properly so I can't use the dryer.