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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely service, extremely courteous technician, and affordably priced.
Good communication, fast service, fair price.
Your technicians are knowledgeable, realistic, and friendly. I've really enjoyed benefitting from your products.
Good service
Clean carpets
Didn’t try to sell me more services than I requested
Great experience scheduling. Awesome customer service. Very responsive and helpful. The person who cleaned our carpet did a great job, very nice and professional. Very knowledgeable and our carpet looks great. Just a really great experience overall and will recommend and use again.
The carpet is barely damp not wet and looks great, we could walk on it immediately.
Nice clean job done ina timely manner.
The first quote was for $90 per square foot (from the carpet cleaning technician), the 2nd was for $180 (the Saturday office staff). The final cost to clean and seal our slate floor (approx. 650 square feet) was $1005, much higher than expect.
Thank you for your feedback Kathy! The technician was correct in that our natural stone is $90 per 100 square feet. I apologize for any confusion on the phone estimate. Our CSRs do their best to work with our customers when estimating over the phone to get the closest estimate possible. Since we are not able to take measurements over the phone, this estimate may change once the technician is in the home and able to assess the areas on the invoice to finalize any changes before the cleaning. Any additional treatments and sealants for tile are at an additional cost as well and also finalized by the technician. Thank you again for the feedback, now that we have the proper square footage on file, we will be able quote you more accurately in the future!
The service was accomplished quickly and efficiently and our carpets are looking clean and very nice.
The gentleman was very professional, on time and did a great job explaining what the process would be. He was very efficient and my carpets look great :)
Carpet looks great
The carpet feels so clean and there is no soap residue
good results and friendly service
Prompt and professional. Love no residue on the carpet after cleaning.
Your reps are always very personable and efficient. The carpet looks great. Thank you!
Good variety of services, reasonable prices. Tech was punctual, friendly and professional
Excellent on everything! Been having Zerorez do my carpets for over 5 yrs now and would never have anyone else clean my carpets.
The carpets we had cleaned came out beautifully and when they dried they were soft and fluffy.
The technician was very friendly and helpful and explained what he was doing as he did it. He also wore a mask the entire time which we appreciated. The carpets look great!
Fast service, reasonable prices.
After a second high concentration treatment. The carpet still smells and the cost for the return service was high
Efficient clean no residue
Great friendly staff. Sticks by their guarantee!
Effective and reasonable dry time. Pleasantries and knowledgeable technition.
Very thorough cleaning.
Alexandra Guia omg how great of a job you did yesterday on my house, Im super happy about the results and how clean it is now. I knew we had some hard cord stains and I was hesitant about it to been removed but honestly you did an outstanding job 🎉
Muchas gracias de verdad 🤗
Removed pet stains and 30 day guarantee
On time and professional.
Your tech was amazing snd very knowledgeable but the tile looks exactly the same. We paid 528 dollars for 2rooms of carpet and the tile. If I would have known the tile wasn’t working I would have saved my 300.00
The technician was efficient and friendly. My carpet looks great!