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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Organized, professional, friendly and affordable!
Prompt service and professional service. Very satisfied
I can't believe you were able to get all the pet stains out of the carpet. A true Christmas miracle. Your rep was very nice too.
Tech, Jordan (I believe), was professional and very informative. He was forthcoming about what outcomes to expect depending on the type of service completed and we appreciated him for that. He was efficient but thorough at the same time. Price was reasonable for the service. I will definitely use zerorez again!
Jeremy did a great cleaning job on my carpet. He arrived on time and performed as what I expected.
Chemical free, drys fast, respectful young men.
2nd year in a row they treated my 23 year old carpet. With young grandchildren we needed help. Carpet now looks new. Thanks!
Your staff do an excellent job, are fast and efficient, and a pleasure to work with.
Alex was very professional and did a great job!
The carpet is 17 years old and is still in excellent condition but needed to be cleaned again. After zerorez cleaned it, it looked like new.
Easy to work with.
Good work
Great customer service. Friendly and accommodating. Our carpets look great.
The man at the job was nice and throughout. Got quite a bit of the stain out and we are happy with the service.
Very wet and took a long time to dry. Stairs did not come as clean as I had hoped. Worker was very nice and wore booties.
Zerorez's employee came and shampooed carpet looked great at the time and we left out of town after wards. Once back home this weekend we noticed there where spots where they did not shampoo such as the corner on right of our stairs and corner to side of our fireplace.
After coming back home this week we noticed more spots on carpet than before? Areas where it looked dirtier more so on edges!!!
Water and shampoo spots where left on our hardwood floor as well in entry way!!!
We did notice some difference in rug in one bedroom compared to how it looked before.
Not to happy with the turn out of the way the carpets looks after it being cleaned? Would be glad to provide photos if needed.
We also noticed that our outlet on the wall he used to plug in his equipment was blown out so now we have to deal with getting that fixed and hiring and electrician to come out and look into that! I know it was working great since I had vacuumed the areas he was going to shampoo prior to his arrival that day. This Saturday when using outlet is was not longer work.
Possibly redoing the shampooing by a different tech would be good or some type of reimbursement?
Y. Last name removed
It’s great to have one company that will clean our carpets and our dryer vent. It’s so convenient to need only one appointment.
The technician was great and did a good job.
Awesome job!
Efficient,, professional and the dry time was quick!
The technician was super friendly and accomadating. Great cleaning job
All stains came out. Carpet looked great.
Carpets always look great and the technicians are always pleasant
Jeremy did an exceptional job!!!
I will have him come to our home again.
Very happy with my "new" carpet.
Rosa Smith
Excellent service from the young man that did our carpets.
Charged me for a treatment I did not receive.
How clean my carpet came
My favorite Benefit of Zerores is no chemical odor.
The service technicians are hard working and helpful. Great job guys.
they were courteous, fast and efficient.