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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dry the carpets better. Carpets arent supposed to be soaked when cleaning properly.
quality job no residue; no chemicals
Very quick response. Scheduled me in quickly. A+ service
I had to call &!ask ZeroRez to redo some work recently done. They were amazing about it. No problem!! I’m impressed with ZeroRez and their personal care, pride and professionalism. They didn’t make me feel guilty for calling and asking to send a tech out again. And they gave the tech all the time needed to satisfy the customer...me! Great job ZeroRez!!! (And Alex!)
On time, friendly, professional and the carpets look great!
I was very impressed with the services I received. This was the second time I’ve used Zerorez, for my carpets, and first time I’ve ever had my vents all cleaned out. The young man was incredibly polite, told me everything he would be doing, he even helped me move a couple pieces of furniture out of the way for the vents to be cleaned. As for the carpets, he did so much better than the last guy!! The carpets look brand new!! He even picked up all the clumps of carpet fibers that happened (unlike the last guy). I am so impressed, I will definitely call Zerorez again!!!
I like the fact that satisfaction is guaranteed! Friendly professional help. Do-overs if necessary to make customers happy. Hard to find these days! Thx ZeroRez
Love my carpets! The tech was professional and got to work right away. Carpets were pretty weathered from 2 big dogs and lots of foot traffic for 7 years, now they look and smell new! Think I’ll do this every few years. Thanks guys!
Our technician was punctual, polite, efficient and knowledgeable! Just a really nice guy who did a really great job cleaning out our dirty air ducts!
The service, quick appointment availability, and the great carpet cleaning results.
Do a nice job
The variety
The rooms I had your employee do turned out really good! Thanks again
Your tech showed up on time and did a great job. We really like the fact that there is no antiseptic/perfume odor left behind when they are done.
I loved how clean and fresh smelling Ryan got my carpets! After assessing each room Ryan recommended an additive that really made a difference in how the carpets looked and smelled. Also he cleaned the grout out of my tiled kitchen and dining room. It never looked so clean! Ever! So thank you Ryan and Zerorez. You’re amazing! I already have been recommending you to my friends!
Great job have used Zerorez for the few times and it turned out great
I pointed out a few spots and a couple of stains after he was finished and he told me it was the shadows causing that and they would disappear when the carpet dried. I can still see them.
It took alot longer to dry then you guys said. That’s the most important thing to me.
You came recommended to me by several people and I’m a bit disappointed.
Super well done, and very professional. We are so happy with our carpets it’s like a new house again!! We will continue to use Zerorez in the future!!
You did a great job on our carpet, it looks awesome.
Great service very professional tech took his time and listened to us about trouble areas Cody did a great job will only use u guys from now on thanks Barb M
Zerorez was easy to schedule online and provided the highest level of professional service with both the service and scheduling team. I liked that there weren't any additional products or services pushed as part of the sale.
The client had professional paint done two days before your tech was there to clean carpets. When I went to the home your tech scuffed almost every wall about 3-4 feet. Never again!
Great service. Excellent results Professional tech who was polite and helpful. Did a great job!
Great service. Polite and very thorough.
I have a puppy that peed in two areas. Cleaning really didn't make any difference in the smell.
I put a heater in one area to dry it out and that seemed to help. I'll try it on the other area. Thanks for the effort!
Jordan, our tech, is awesome.
No residues
Friendliness of staff. Keeping external doors as closed as possible. Caution upon entering home by wearing shoe protectors.
Quick service
Prompt and Clean!!