Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8937 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2022 — Rated 1 out of 10 by E.B. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

I liked the service but upset because I was told a solid price for my carpets and was giving a deal for the pet bio treatment and was told it was free do to a promo but then was charged with it anyways

Report a concern   January 30, 2022 — Rated 10 out of 10 by K.J.D. Zerorez Tri-Cities
What do you like about our products and services?

Loved everything about ZeroRez!!

Report a concern   January 29, 2022 — Rated 10 out of 10 by A.O. Zerorez Tri-Cities
What do you like about our products and services?

Very prompt and professional but still friendly. Did a really good job.

Report a concern   January 29, 2022 — Rated 10 out of 10 by S.H. Zerorez Tri-Cities
What do you like about our products and services?

The customer service is amazing. The people who do the work at friendly and efficient

Report a concern   January 29, 2022 — Rated 10 out of 10 by J.D. Zerorez Tri-Cities
What do you like about our products and services?

Convenient, friendly service

Report a concern   January 29, 2022 — Rated 10 out of 10 by J.L. Zerorez Tri-Cities
What do you like about our products and services?

Professional and courteous. Job well done

Report a concern   January 29, 2022 — Rated 10 out of 10 by B.E. Zerorez Tri-Cities
What do you like about our products and services?

They are very prompt and easy to work with. They did an excellent job.

Report a concern   January 28, 2022 — Rated 10 out of 10 by Kimberly Hansen Zerorez Tri-Cities
What do you like about our products and services?

I’ve been using Zerorez services and products for almost a decade. The technicians are well-trained, professional, and on time. Carpets are only damp for 6-8 hours, not like some other businesses that leave your carpets wet for 24 hours. I highly recommend!

Report a concern   January 28, 2022 — Rated 10 out of 10 by K.S. Zerorez Tri-Cities
What do you like about our products and services?

Good technician

Report a concern   January 28, 2022 — Rated 10 out of 10 by Cindy Sharp Zerorez Tri-Cities
What do you like about our products and services?

EVERYTHING. GREAT JOB. GOOD VALUE WHEN I GET THE SALE. USED BEFORE AND WILL USE AGAIN.

Report a concern   January 28, 2022 — Rated 9 out of 10 by Kim Khalil Zerorez Tri-Cities
What do you like about our products and services?

Easy to schedule. Quick drying. No chemical smell.

Report a concern   January 28, 2022 — Rated 10 out of 10 by Lisa Allen Zerorez Tri-Cities
What do you like about our products and services?

Carpets always look amazing, and technicians are always polite and never pushy on adding additional services

Report a concern   January 23, 2022 — Rated 10 out of 10 by Tashina Benson Zerorez Tri-Cities
What do you like about our products and services?

Jordan was provided us with the best options for us but wasn't pushy. Carlos has amazing communication, very nice, and happy to help.

Report a concern   January 20, 2022 — Rated 9 out of 10 by P.C. Zerorez Tri-Cities
What do you like about our products and services?

My carpets dry faster and no soap residue left behind.

Report a concern   January 20, 2022 — Rated 10 out of 10 by M.H. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly customer service and fast, thorough cleaning! Easy communication using text and patient while explaining what's going on.

Report a concern   January 20, 2022 — Rated 10 out of 10 by Barry Gilk Zerorez Tri-Cities
What do you like about our products and services?

They always show up on time and do an awesome job

Report a concern   January 19, 2022 — Rated 10 out of 10 by Rene Cathlow Zerorez Tri-Cities
What do you like about our products and services?

Duct cleaning. Service was professional and informative . Will use again.

Report a concern   January 16, 2022 — Rated 10 out of 10 by L.S. Zerorez Tri-Cities
What do you like about our products and services?

The guy was super nice and knew what he was doing

Report a concern   January 15, 2022 — Rated 10 out of 10 by Megan Hewitt Zerorez Tri-Cities
What do you like about our products and services?

We have Zerorez out frequently for services and Cameron always makes sure to take great care of us. Always on time, very professional, informative and helpful.

Report a concern   January 10, 2022 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Fast and friendly service

Report a concern   January 10, 2022 — Rated 10 out of 10 by J.F. Zerorez Tri-Cities
What do you like about our products and services?

Great Customer service and great products used, made the carpets clean and smell good!

Report a concern   January 10, 2022 — Rated 10 out of 10 by M.L. Zerorez Tri-Cities
What do you like about our products and services?

The carpet gets really clean

Report a concern   January 9, 2022 — Rated 9 out of 10 by T. Zerorez Tri-Cities
What do you like about our products and services?

Thorough and very knowledgeable of the process and effectiveness of the treatment.

Report a concern   January 5, 2022 — Rated 10 out of 10 by D.M. Zerorez Tri-Cities
What do you like about our products and services?

Professional, friendly service. Technician on time and was efficient, using time wisely. Products used were explained thoroughly. Carpets look great!

Report a concern   January 5, 2022 — Rated 10 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service, nice and professional and great job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by K.J. Zerorez Tri-Cities
What do you like about our products and services?

Simple and natural

Report a concern   January 1, 2022 — Rated 10 out of 10 by Alana Herrera Zerorez Tri-Cities
What do you like about our products and services?

I loved how easy & convenient it was to get services scheduled with Zerorez. The technician, Jordan, was super friendly & helpful. Everything turned out wonderful.

Report a concern   December 30, 2021 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Our tech did an excellent job! Thank you!

Report a concern   December 29, 2021 — Rated 10 out of 10 by G.M. Zerorez Tri-Cities
What do you like about our products and services?

Friendly and knowledgeable about stains. They always work hard and do an excellent job!

Report a concern   December 29, 2021 — Rated 10 out of 10 by E.B. Zerorez Tri-Cities
What do you like about our products and services?

The Zerorez handy man that they sent out to service our house was knowledgable, professional, fast and efficient when completing the services


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