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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bought a house and the previous owners had 3 dogs and a cat. After zerorez the pet smell is gone! Carpet dried fairly quick and the guy who cleaned was very efficient. Would recommend service to anyone.
I like the individuals that come to my home; Jordan and Cameron. I have had my carpet cleaned twice by your organization. Cameron was the first carpet cleaner; Jordan the second. These men are both very professional, thorough, and answer all my questions. I like the fact that your cleaning solution is environmentally safe. And these men leave my carpet fairly dry, which is helpful and I will use your organization again. Furthermore, your charges are reasonable, which I appreciate. A big thank you to Jordan; and Cameron.
Technician was very knowledgeable and efficient.
Excellent
Very prompt at getting appointments made quickly. Carpet cleaning finished work is great!
My couches are much much cleaner and smell clean
The young man who did the job was GREAT! He explained things. very friendly. went about his work professionaly and exacting. He did a good job and I would ask for him again expressly
Tech did a great job, was informative. Gave me a list of other services I didn’t even know Zerorez provides!
Good fast service
Employees are very professional and courteous when they enter your home. They are always very careful about not making a mess in your home.
The service was absolutely wonderful! The technician, Jordan, was friendly, respectful and knowledgeable. I had the carpets cleaned and my vents cleaned out as well. The carpets look great, and he even cleaned the vent covers before reinstalling them.
Janet K.
Great tech that was very honest about the results. He was awesome!
You were fast and on time. The carpet looks great and zerorez got the car pee smell out of my car!
The gentleman that serviced the house was polite, professional, and did a great job!
On time, great service.
Affordable. Great communication. We have used you guys for two commercial properties and Devin did one and Alex did the other and both did a GREAT job. They were friendly, on time and did good work. Treat those employees right Zerorez. They are the reason why I came back and will continue to do so.
The technician did a great job explaining the treatments and displayed a great attention to detail.
Service people are polite and respectful
Great customer service! Technician was nice and very professional. House looks and smells amazing!
Friendly and competent service providers. Highly professional!
I was happy with the response time as well as the amazing customer service at the time of service. The staff are very professional and ready to help with any questions I have.
Great quick service
On time, very careful with everything and extremely good job. Nice guy, personable and good worker. He was Roman.
Not going over the price once we went through the house adding treatments. Just doing some paperwork would have prepared me better for the final cost. I am not happy that chemical leaked on my concrete porch and weren't clean up causing a stain. The van leaked some oil on the driveway causing a stain on the concrete.
I expect it to be fixed. I was unable to ask for it to be cleaned when the worker was there as the truck was there and covering it up.
If you want a higher rating you need to at least fix the stains
Kristi, I apologise your experience was not satisfactory. We will be reaching out to you today to discuss these issues further and hopefully improve your experience with us.
We feel they do a good job.
I liked the pre appointment check in.
I'm happy about the cleaning services provided. I had seriously dirty air ducts!
Roman was very professional and thorough. The carpet looks better than it has in years.
Carpet looks like new; biologic treatment is magical!
Zerorez has always been our go-to for carpet cleaning! They are always kind, professional and knowledgeable and treat our home with respect. Roman just came out to clean our carpets and he was amazing! Courteous and so good to our pets! I will definitely be requesting him for our next cleaning!
Results were great and I loved the staff!!!