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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your reps are always very personable and efficient. The carpet looks great. Thank you!
Good variety of services, reasonable prices. Tech was punctual, friendly and professional
Excellent on everything! Been having Zerorez do my carpets for over 5 yrs now and would never have anyone else clean my carpets.
The carpets we had cleaned came out beautifully and when they dried they were soft and fluffy.
The technician was very friendly and helpful and explained what he was doing as he did it. He also wore a mask the entire time which we appreciated. The carpets look great!
Fast service, reasonable prices.
After a second high concentration treatment. The carpet still smells and the cost for the return service was high
Efficient clean no residue
Great friendly staff. Sticks by their guarantee!
Effective and reasonable dry time. Pleasantries and knowledgeable technition.
Very thorough cleaning.
Alexandra Guia omg how great of a job you did yesterday on my house, Im super happy about the results and how clean it is now. I knew we had some hard cord stains and I was hesitant about it to been removed but honestly you did an outstanding job 🎉
Muchas gracias de verdad 🤗
Removed pet stains and 30 day guarantee
On time and professional.
Your tech was amazing snd very knowledgeable but the tile looks exactly the same. We paid 528 dollars for 2rooms of carpet and the tile. If I would have known the tile wasn’t working I would have saved my 300.00
I love that the products used are environmentally friendly and safe for humans and animals!
PRECISE SCHEDULING; TECH WAS PUNCTUAL, COURTEOUS & FAST and hard working. EXCELLENT WORK!!
Work was done very well. The cleaning process is very good for my carpets. Stays looking great.
Technician was very personable and professional. Price was good. And my carpet looks good.
I didn’t see the end result but I have had good success previously.
They were able to get most of the stains out of my carpets, did take quite a bit longer to dry than I thought it would.
I continue to be surprised when the carpet cleaning company sends only one person to clean. I am certain that nearly all homes have heavy furniture in their carpeted areas. The person sent to my home had no intention of moving furniture in order to properly clean the carpets. I told him that several pieces of furniture (living room chairs and sofa, several tables, etc.) would have to be moved and the technician reluctantly agreed to help me move them. Had the furniture not been moved, about 40% of my living room carpet would not have been treated and cleaned--without any reduction in price. That is money down the drain to me.
Similarly in the bedroom where the bed covers a large portion of the floor space. The bed was not moved (and so the carpet under the bed remains uncleaned) and the price was not reduced.
Similarly in the dining room. I moved the dining room chairs out of the room myself, but the technician was reluctant to move the dining room table and a sofa table in order to properly clean under the two items.
So, I was disappointed in this aspect of the job and will continue to seek out a company that includes moving furniture around as part of the cleaning process.
Carpets look great, no soapy residue or chemical smell.
Service was prompt and on time. The tech answered questions and explained the process.
He was polite, fast and did an amazing job. He did everything we asked, kept us informed and answered all our questions.
Carpets smell good and clean. Young man very nice and good worker
Good service
Alex was friendly and efficient. Appreciated the protectors place at corners of walls and stairs had to go around to protect from getting damaged. She was considerate and respectful. Carpets look good.
timely communication about arrival time.
Wait time was good
Courteous worker
Did good cleaning job

Prompt and professional. Love no residue on the carpet after cleaning.