Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8937 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 26, 2022 — Rated 10 out of 10 by T.L. Zerorez Tri-Cities
What do you like about our products and services?

The tech, Cameron was professional and informative. He did an awesome job on our carpets in our new home. We are incredibly happy and will be using them for our duct work soon!

Report a concern   May 26, 2022 — Rated 9 out of 10 by K.J. Zerorez Tri-Cities
What do you like about our products and services?

The technique used

Report a concern   May 25, 2022 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Service was fast, friendly and efficient.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Kelly Small Zerorez Tri-Cities
What do you like about our products and services?

He did a great job, very professional and thorough, carpets look great, only a few stubborn spots need to be touched up, but my carpet was much in need of cleaning so that's not due to the technician but to the delay in my getting carpets cleaned.

Report a concern   May 23, 2022 — Rated 10 out of 10 by R.R. Zerorez Tri-Cities
What do you like about our products and services?

Very efficient and quick. I was pleasantly surprised that I was able to book a same day cleaning!

Report a concern   May 22, 2022 — Rated 10 out of 10 by Anthony Gonzales Zerorez Tri-Cities
What do you like about our products and services?

Technician did a great job!

Report a concern   May 22, 2022 — Rated 10 out of 10 by L.S. Zerorez Tri-Cities
What do you like about our products and services?

Pleased with the products and service. The carpets are clean and my allergies are better. Thank you

Report a concern   May 22, 2022 — Rated 10 out of 10 by Aliesha Gauthier Zerorez Tri-Cities
What do you like about our products and services?

Great service good prices and amazing crew.

Report a concern   May 22, 2022 — Rated 10 out of 10 by K.T. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly customer service with lots of info & answers to any questions I asked. He did a great job & I will definitely use Zerorez for my maintenance cleanings twice a year. Thank you!

Report a concern   May 22, 2022 — Rated 9 out of 10 by Rae Ann DeLong Zerorez Tri-Cities
What do you like about our products and services?

The staff was professional and courteous, when I had a concern, they promptly successfully responded.

Report a concern   May 21, 2022 — Rated 10 out of 10 by H.L. Zerorez Tri-Cities
What do you like about our products and services?

On time, quality work, and good employees

Report a concern   May 21, 2022 — Rated 10 out of 10 by Traci Anderson Zerorez Tri-Cities
What do you like about our products and services?

Devon was awesome, he explained things very clearly and was very professional.

Report a concern   May 20, 2022 — Rated 10 out of 10 by Evan Meacham Zerorez Tri-Cities
What do you like about our products and services?

The young lady was fast and very courteous.

Report a concern   May 20, 2022 — Rated 10 out of 10 by R.B. Zerorez Tri-Cities
What do you like about our products and services?

The service is thorough and the technicians are knowledgeable. I love using Zerorez.

Report a concern   May 18, 2022 — Rated 8 out of 10 by C.M. Zerorez Tri-Cities
What could we do to improve?

Took a long time to dry out. Now we have to put the rooms back together.

Report a concern   May 18, 2022 — Rated 9 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

The service person was very good about explaining what they could offer, in addition to the rug cleaning, without any pressure to purchase the extra treatments. I like that there is no chemical spill, except for the pre-treatment which was an additional choice.

Report a concern   May 16, 2022 — Rated 10 out of 10 by D.M. Zerorez Tri-Cities
What do you like about our products and services?

Quick and efficient

Report a concern   May 16, 2022 — Rated 10 out of 10 by J.V. Zerorez Tri-Cities
What do you like about our products and services?

ZeroRez was amazing!! We had some difficult spots on a cream carpet. And they came out beautifully.

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.R. Zerorez Tri-Cities
What do you like about our products and services?

The worker was nice, quick service and my carpets are like new!

Report a concern   May 15, 2022 — Rated 10 out of 10 by Mike Weitzel Zerorez Tri-Cities
What do you like about our products and services?

you guys were great. Brian did an excellent job, and had a great attitude.

Report a concern   May 15, 2022 — Rated 9 out of 10 by M.L. Zerorez Tri-Cities
What do you like about our products and services?

prompt for appointment, friendly
Carpet feels so soft and clean

Report a concern   May 14, 2022 — Rated 10 out of 10 by J.P. Zerorez Tri-Cities
What do you like about our products and services?

It's cl re an

Report a concern   May 14, 2022 — Rated 10 out of 10 by Karen Balli Zerorez Tri-Cities
What do you like about our products and services?

We’ve used Zerorez for a few years now and are never disappointed. They are the friendliest staff, very knowledgeable and do a wonderful job. They cover their shoes upon entering your home, Our guy asked us if we had any special problem areas, pet stains, etc. They are efficient, effective and would recommend to anyone that need their carpets cleaned. Thank you ZeroRez for another great Spring cleaning!

Report a concern   May 12, 2022 — Rated 10 out of 10 by M.F. Zerorez Tri-Cities
What do you like about our products and services?

Gordon did a great job explaining things to us and then following through with an absolutely outstanding cleaning job.

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.J. Zerorez Tri-Cities
What do you like about our products and services?

Fast and friendly service!

Report a concern   May 11, 2022 — Rated 10 out of 10 by J.G. Zerorez Tri-Cities
What do you like about our products and services?

They smell wonderful and they work!!

Report a concern   May 11, 2022 — Rated 10 out of 10 by B.M. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look great after their cleaned. I only call Zerorez when I need my carpets cleaned.

Report a concern   May 9, 2022 — Rated 10 out of 10 by J.T. Zerorez Tri-Cities
What do you like about our products and services?

Everything service was perfect and the carpets came out very beautiful and lke new.

Report a concern   May 9, 2022 — Rated 10 out of 10 by Angie Johnston Zerorez Tri-Cities
What do you like about our products and services?

Our office looks great! It always looks amazing after you have been here~

Report a concern   May 9, 2022 — Rated 10 out of 10 by Trisha Pena Zerorez Tri-Cities
What do you like about our products and services?

Amazing service, company stayed in contact with me from the first moment the estimate appointment was created. The day of the cleaning they showed up in very professional attire. They got the job done in exceptional time.


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