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8270 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After being charged $195 for biological treatment sub extraction ($65 each for 3 rooms) AND $90 for biological treatment ($45 each for 2 rooms) at the encouragement of your technician, there are still still stains and even spots that clearly weren’t cleaned. I understand all your disclaimers and that my husband approves the service. I was very dissatisfied and upset when I arrived home from home. There are spot that clearly WERE NOT cleaned and still some stains from animals. My husband got out our personal carpet shampoo machine and was able to get up the stains on the carpets that were cleaner that your technician left. We will not recommend your services to anyone.
Excellent service
No after odor, quick and on time.
How fast and how well they get the job done.
There are some really wet spots still on my carpet after 2 days, not sure if they just did not get sucked up or why that would be that way.
Jordan arrived on time, explained his procedures, answered our questions and did a thorough job cleaning our carpets.
Guaranteed 30day satisfaction
The results were amazing. The service was done very quickly and professionally. We would definitely recommend Zerorez. Thank you
What a great job your company did for us. Devon arrived on time and was very courteous and pleasant. He did a walk through explaining the process, what to expect and dry time. My carpet looks great!!
Your technicians did a great job!
We liked how fast we were serviced by Zerorez, along with the fact that they don't add chemicals to the rug. They were in and out of our office building in a short time, but did a very thorough job!
Jordan did a great job and was very personable!
I appreciate Zerorez commitment to quality, service, and follow up. Our friendly technician, Ryan, arrived on time and went right to work, checking for any problem spots, and giving suggestions about how to keep any recurring problems from happening again. He pre-treated the handful of bothersome stains, and they are no longer a problem. My carpets, which are 10 years old, looked brand new after the technician finished. This is my fourth time booking them and I continue to be very happy with the service provided.
Responsive and answered all of my questions before I scheduled. They got us scheduled within a couple days. They were timely, professional, and my carpets look amazing!!!!!
The service was fast and efficient from the beginning to the end! After the service was done, I couldn't recognize the carpet! In one word: EXCELLENT!!!
The carpet was cleaned and took out the stains when we bought the house.
I love that your products are all-natural. My carpets look clean much longer using Zerorez. My son came home from school and was smelling the carpet.....when I asked what he was doing he said "I love that smell". Pretty impressive when carpets smell so clean the kids even notice. :)
The communication from Zerorez was clear and timely, the technician was professional and kind, and the entire cleaning process for my whole home took less than an hour and looks awesome! I'm very satisfied!
Great customer service from Devin. Professional.
The tech was in time and worked quickly removing stains on the carpet.
Too expensive for just an ok clean.
I was told how your product was different from others. Very friendly and will come back to you when needed.
The Best!!! Couldn't ask for better
Ryan was super helpful, professional, and friendly!
Clean tile and great employee.
The tech. did a wonderful job cleaning my carpet and a chair. He was knowledgeable and friendly.
Our tech was friendly and our carpets look and feel amazing.
Very quick and friendly service.
Service tech was very good at his job he did a very thorough job. Very pleased thank you Devyn.
Amazing service and my carpets never looked better!