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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient. Good cleanrer
Our carpet looked the best in years and is soft to walk on!
Prompt service, on time, very professional!
Odor was minima land short lasting!
Happy!
Carpets look great and clean. Young man who cleaned the carpets was very professional and kind. Like that no chemicals are used.
Great job and customer service!
The tech, Ryan was friendly and knowledgeable
Great results,thank you
I was very pleased with the cleaning job. My carpet was very dirty. The person who cleaned it was very competent and professional. It looks great.
I had my couch cleaned. The communication was great from the beginning, the worker was friendly and worked hard. My couch looks amazing! I am so pleased!
Great customer service, knowledgeable technician and our carpets looked great!
Great service - makes sure you’re happy
Our carpets look better than they did before and we have a lot of traffic with 5 dogs, 2 cats and 4 humans living here! Jordan did a great job!
Just great service.
We really appreciate your services, thank you!!
friendly service and good quality cleaning
quick, clean, professional. Made Serv Pro look like rookies.
I had a great experience with your technician, Mark, yesterday. He was very friendly, professional, and knowledgeable. My carpets turned out great and I will have him out again. Thank you!
We were very happy with our service. Roberto did an excellent job!
Our carpet was transformed, looked really clean! It felt fluffy on the feet. Jordan was very professional and trustworthy. This will make me a regular customer with Zerorez!
No residew. Good service. Good prices.
Efficient and friendly service!
Technician was a badass.
The end results of a clean carpet and the great services of the worker.
Zerorez was on time and after their preliminary inspection they got to work very quickly and efficiently.
The job was two large bedrooms each over 150 sq ft with walk in closets. The other two bedrooms were 132 and 120 sq ft.
All rooms were completely bare with no obstacles to hinder the Zerorez personnel.
The job was completed just under one hour.
I was very satisfied.
Your operator Nick, was well versed in the products and application. A outstanding team member for Zerorez!!
Customer service is the best.
Thank you Suzanne!
They actually care about customer satisfaction and follow up on concerns I had. They recleaned the carpets and it looks amazing now. The techs were friendly and informative. I really appreciate and respect a company who values its customers and tries to make sure they are satisfied.
you guys did a great job .thanks
Mark was awesome! Explained the process and gave great service.
I feel like she left too much cleaner in parts of the carpet...lines from her machine was very hard to vacuum out. I can still see them.
Thank you for your feedback. We offer a 30 day guarantee. Our office will be giving you a call so we can make sure you are satisfied with the service we provide.
The technician was great but we are very disappointed in the results of our cleaning. Our carpet is only 3 years old, we do not wear shoes on it, we do not allow food on it, and it has a permanent stain protection on it. However there are still visible stains that shouldn’t have been difficult to remove. Not to mention one of the machines broke. I wouldn’t pay half of what I did to have this done again. Extremely disappointing and I will not be recommending to my neighborhood group.