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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome job.
Always prompt and always do a very good job. People are easy to talk to!! They are also very polite!!
I appreciate how helpful your technicians are in answering my questions. This apartments carpeting had some extra stains in it, I was worried the carpet would have to be replaced. The tech checked into it and reassured me it could be saved. He added a special extra treatment and it looks and smells amazing. Thank you for your service.
Great customer service.
the tech (Alex) was great. on time, very professional and made good recommendations while not overselling anything. Quick and easy and half the price of other competitors.
Thank you for the return trip and living up to your commitment.
On time, thorough job, friendly worker. No complaints at all. Also reasonable prices.
They always do a great job
Jordan was great. He has done our carpet and tile twice. Highly recommend him.
The work went quickly. Everything was explained thoroughly. The noise was far quieter than I expected. The carpets looked great when the work was completed.
Thank you for making sure our new home was move-in ready!
Service was good. However, the employee needed to return the next morning for a deeper cleaning and water extraction to remove soil from a recently spilled chocolate protein drink. It was the initial reason we had the carpet cleaned. We were charged $30 for this. We had agreed to a 3 room special but only wanted the master bedroom & great room cleaned. However, we added the master closet and were charged an additional $20, when I believe it should have qualified for the 3rd room. Otherwise, we were satisfied with the service and will probably use Zerorez again in the future.
On time service and fantastic job on carpet.
Your tech was very friendly and knew what she was doing. She was helpful and did an excellent job.
they did a great job, wanted to make sure I was satisfied, and had the best price around.
The overall procedure was done superbly. The traffic area stain was thankfully removed and looked very clean. We are very happy with the final result. Brian did a good job. Thank you .
I usually have great experiences with the company, however, this time they were done extremely quick and my carpets definitely don’t look the way I expected.
The courtesy and expertise of Ryan, who cleaned our carpets. He was thorough and the end result is fantastic.
Great people and product.
Quick, professional and kind!
Service tech was very knowledgeable and was on time. They did a great job getting the smoke smell out of the carpet. He was very professional. I highly recommend them.
Service Tech was very professional and knowledgeable. He was on time and did a great Job!
Good job
Technicians are always on time and super nice. They do a great job on tile and grout!
I like that you do not use harsh chemicals . Alex worrked very hard getting the blood out of my area rugs they looked brand new. She did a great job
How clean my carpets get
The customer service was superb! From the phone call to make an appointment to the cleaning service all parties involved were friendly and very helpful.
Courteous and quick. Thank you!
I loved how easy the services were to book and the technician was professional and explained everything he was doing throughout the cleaning. We had great results on the carpets cleaned as well.
Disappointed that some spots were not removed with this service.