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based on 8270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks clean! I have used another company before and I couldn't tell they did anything to my carpet. I will not waste my money on using another company again.
Great guy
You guys were great and on time.
The carpet is very clean, the service provider was efficient and respectful, and it's nice to have clean capet.
Very satisfied with the young man who did the job - he was friendly & did an awesome job!!!
Great service and the carpet looks great!
Courtesy, looks good.
Tech was friendly, efficient, and knowledgeable about the product. We are super please with the results!!
Our carpets turned out great! Our tech Mark was really friendly and did a great job and explained all the options and benefits in detail. We were very satisfied with the service we received as well as the end result.
Very professional.Great job.My carpet look like new!!!
The specials, the professionalism of the technician. All carpet and ducts seemed to be really cleaned. Plan to use again.
The pet stain odor treatment did well.
Technician was very informative and pleasant. He did a great job!
This is Sat.6:30 pm you cleaned my carpet spots on Fri. noon and my carpet is still not dry.
Name removed 1727 Davison
Very professional and did a great job
I had carpets cleaned specifically for a few pet spots. After cleaning the spots were more pronounced and bigger than they originally were. Tech came for a second treatment and now the spots are even larger, maybe less in color but definitely larger. Basically spread the stain over a larger area. Now I have a huge mess.
They work, they're pet friendly. A bit pricey, but worth it overall.
The services that are offered and the thorough cleaning was amazing! I opted for the extra carpet preservation and am so happy I did!
Noting washed out I only had two coffee Stains and just as they were before they were there and the traffic area nothing changed after cleaning it dried up look the same
the crew did a great job!
Another awesome job.
Was done fast, professional and very good.
Our carpet is awesome. Great job.
Very satisfied. Technician was pleasant, did a great job.
I have used ZEROREZ many times and I have never been disappointed. You have always provided excellent service and have shocked me by how clean my carpets end up being. I have three dogs and they get in rough shape really quick. ZEROREZ comes to the rescue every time!! No sticky, soapy residue. My carpets feel soft and new again. This time I had my grout cleaned on my tile kitchen floor too! Amazing! Thank you!! I will always call Zerorez!
My carpet was pretty dirty. Kids and dogs going in and out. It looks amazing now. When the technician arrived he listened to me and answered all my questions.
Great customer service, showed up on time, went over the agenda and executed to perfection. Definitely recommend Zerorez if you need a good carpet cleaning!
They were on time, worked quickly, explained what they were doing and the price. Out in less the one and a half hours. Now I have beautiful carpet again. Wonderful!
While things were made right, the fact that I had to do a callback to get a good cleaning is unacceptable. It clearly seems the first person lacked training and was just trying to rush the job.
Loved the ease of making an appointment with a REAL person on the phone. Got a window of arrival and they showed up in the time window they said they would. Nice technician got the job done. Looks great! Will use again.