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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and informative staff, they were on time and did a great job.
Very efficient and courteous of Cameron is outstanding!
Super courteous, pleasant, informative techs. Professional. Am looking forward to clean carpets for quite some time if it's true that less residue is the answer.
Job well done
Friendly and effective
Price, professionalism, promptness!
We have tried several other cleaning companies over the years at this address. Haven’t been satisfied with any of them (some much worse than others). But we are very satisfied with our recent cleaning by Zerorez. The technician (Alex) was very friendly, and worked very hard to do the best job she could. Our carpets are now the best they have looked in years.
Personnel is knowledgeable and professional. Results are fantastic!!!
The Technicians were friendly, very helpful and efficient. They were able to get out a couple of stains that were of concern. Would highly recommend ZeroRez!
My carpets are only three and a half years old. They are well maintained. I brought in Zerorez because I wanted the recent dirty spots and high traffic areas cleaned up after my family just visited.
The technician said there would be wet carpet for six to eight hours. The carpets were wet for four days. Stairs faces were soaking wet until the very end.
The dirty spots I had asked to be cleaned are still dark and dirty.
The high traffic areas, front door entry, stairs, top of stairs and entry to office, are still dirty and dark.
I am very disappointed.
Not only was it very expensive but now I need to shampoo, spot clean and hire another cleaning company (more expense) to clean what should have been done the first time.
Tracy, thank you for letting us know. We will be reaching out to you today regarding your experience and concerns. The carpets should have been dry with in the 8 hours so this is a concern for us. We guarantee our workmanship for 30 days and will come back to re-clean any areas on the invoice you are concerned with at no cost with our basic cleaning. I hope you will have us back out so that we may have the opportunity to improve your experience with us.
Great professional people and unbeatable service delivered‼️
Easy to schedule. On time. Staff knowledgeable and courteous.
Our company likes the fresh look our carpets have after Zerorez cleaning. The technicians are professional, efficient and thorough. They even removed ground in spots in the well worn areas.
Professional efficient service that was easy to schedule and didn’t have to wait weeks for an appointment. Thanks
Good job. Personable staff.
Already sent you a text mssg
Quick and easy! I used other carpet cleaners but you guys have been the best by far! The results are night and day. Our tech Jordan was really cool an very professional. Definitely gonna be calling these guys back in the future
Very professional and knowledgeable employees that do a GREAT JOB of cleaning old carpets.
That carpet looks great and there is no smell. I am very sensitive to scents and other cleaners leave a cleaning product smell. But Zerorez does not. Yay!
Carpet looks so fresh and clean. The tile grout cleaning looks great. Thank you.
Technicians performed quality work quickly. My carpets are so clean and my house smells fresh!
Great customer service! The tech was very communicative & professional. Our carpets & tile look great. Only bummer some areas of trim in our bathroom where the tile/grout cleaning was done had paint rubbed off from the process.
FEELS CLEAN AND SOFT, NO CHEMICAL ODOR, VERY FRESH, PLUS DRIES FAST! THANK YOU VERY MUCH!
They were great! And the carpets look amazing especially In the high traffic areas. Thank you.
Your men were very curious and went beyond there duties.
I LOVE the 2 different individuals that I have cleaned our carpet as they have done am excellent job & I recommend them to everyone. Their names are Michael, who understand is no longer with your company & Jordan. Love the products they have used & the way they dry out the wetness as much as they can before they leqave.
Friendly and helpful technician. Everything looked amazing. Would highly recommend and will continue to use this company for my floors.
Jordan, the technician who has cleaned my carpets. He is knowledgeable, and thorough. He is very professional and very courteous. Jordan is a fine representative for Zerorez. Thank you Jordan.
Great customer service! Cameron was friendly, very knowledgeable and helpful in answering my questions.
I will definitely continue to use Zerorez as well as recommend them to my family and friends.
Friendly professional service! They were able to remove stains that I thought would never come out. The house smells fresh and clean, not like chemicals. Great service and price. Recommend Zerorez to anyone!!