The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   February 10, 2026 — Rated 9 out of 10 by A.C. Charlotte - The Parking Spot
What do you like about our services?

Friendly and helpful drivers

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.N. Philadelphia - The Parking Spot North
What do you like about our services?

I’m like how I get picked up & dropped off right at my vehicle and typically I do not have to wait long until a shuttle comes to pick me up.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.B. Philadelphia - The Parking Spot North
What do you like about our services?

The shuttles are always very timely to pick up at the facility and airport. I enjoy the ability to park in the premium lot too, the only downside right now has been that the exit door is always open, and it is not climate controlled like usual.

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.P. Dallas DFW - The Parking Spot North
What do you like about our services?

We always get picked up in the parking lot very quickly after we arrive

Report a concern   February 10, 2026 — Rated 10 out of 10 by Jason Muse Houston IAH - The Parking Spot JFK
What do you like about our services?

Good amount of shuttles but need wider spaces for normal cars

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.J. Pittsburgh - The Parking Spot
What do you like about our services?

When picking up our car in subzero weather on a very late arrival, our car wouldn't start. The Parking Spot staff was extremely kind and helpful.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.H. Baltimore - The Parking Spot West
What do you like about our services?

It is quick, easy, and cost effective. I appreciate the door to door service of the shuttles. Straight from my car to the terminal and returned back to my car when my trip is completed. Extremely convenient!!!

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.R. Salt Lake City - The Parking Spot
What do you like about our services?

Seamless payment and bar code process

Report a concern   February 10, 2026 — Rated 10 out of 10 by E.R. St. Louis - The Parking Spot East
What do you like about our services?

Secure parking and friendly staff! Convenient shuttle to the airport.

Report a concern   February 10, 2026 — Rated 9 out of 10 by K.H. Nashville - The Parking Spot
What do you like about our services?

Very responsive staff - from dropping off car to picking it up after trip. Never have to wait long.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.R. Denver - The Parking Spot South
What do you like about our services?

Great pricing. Large lot. Friendly and helpful drivers. Organized system to find car on return.

Report a concern   February 10, 2026 — Rated 10 out of 10 by K.H. Columbus - The Parking Spot
What do you like about our services?

Quick and easy way to get to and from the airport.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Glenn Ward Orlando - The Parking Spot
What do you like about our services?

Service enetering Parking Spot was fine. On my return trip. I went to pay and the kiosk sat there and indicated processing for 5 minutes before I had to get someone to help. Upon talking to someone at midnight, they indicated they were having issues with this kiosk, but failed to close the lane. I had to back up and proceed to another lane to pay and leave.
If the attendant knew there were issues with that lane they should have closed it so no one had to back up and go to another lane.
What a pain at that time, when you just want to go home.

Report a concern   February 10, 2026 — Rated 9 out of 10 by K.M. St. Louis - The Parking Spot 3
What do you like about our services?

It's easy to use the app and to park.

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.H. Cleveland - The Parking Spot
What do you like about our services?

Polite employees always willing to help

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.T. Philadelphia - The Parking Spot North
What do you like about our services?

Love the Parking Spot, my only suggestion is to improve the pick up time at the premium covered parking lot.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.C. Hartford - The Parking Spot
What do you like about our services?

Convenient and friendly service.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Douglas Varney Newark - The Parking Spot Haynes
What do you like about our services?

Friendly shuttle drivers and servicre

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.M. Kansas City - The Parking Spot
What do you like about our services?

Super easy and convenient location. Affordable pricing.

Report a concern   February 10, 2026 — Rated 10 out of 10 by W.C. Houston IAH - The Parking Spot JFK
What do you like about our services?

Staff are friendly and helpful. Busses are clean and frequent.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.S. Denver - The Parking Spot West
What do you like about our services?

I been parking at this facility since it first opened, location, speed of getting to airport, price, kindness of drivers, and other factors have led to my continuing loyalty over all the years.

Report a concern   February 10, 2026 — Rated 10 out of 10 by H.S. Denver - The Parking Spot West
What do you like about our services?

Affordable, convenient

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.J.L. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to spot. Convenient

Report a concern   February 10, 2026 — Rated 10 out of 10 by A.H. Cleveland - The Parking Spot
What do you like about our services?

Nice drivers, warm shuttles, no waiting, kind booth attendees, way more parking than the airport for a better rate. Oh and the bottle of water when leaving is the cherry on top!

Report a concern   February 10, 2026 — Rated 10 out of 10 by Julie Vogan Buffalo - The Parking Spot
What do you like about our services?

Everybody there from the driver to the check-in and check out people are always so friendly and kind. I always look forward to coming to the parking spot.

Report a concern   February 10, 2026 — Rated 10 out of 10 by tracie wikert Phoenix - The Parking Spot
What do you like about our services?

I feel confident that my car is in a safe place. It is easy to catch the shuttle to and from the parking area.

Report a concern   February 10, 2026 — Rated 9 out of 10 by G.I. Austin - The Parking Spot West
What do you like about our services?

I like how your now offering a premium component that allows for priority drop off.

Report a concern   February 10, 2026 — Rated 10 out of 10 by S.J. Atlanta - The Parking Spot Fly
What do you like about our services?

The drivers are usually very friendly and helpful

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.W. Nashville - The Parking Spot
What do you like about our services?

Outstanding customer service, great pricing, convenient drop off and pickup.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.D. Cleveland - The Parking Spot
What do you like about our services?

Friendly courteous staff


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