Guest Testimonials

Lots of shuttles. Always a very short wait

Easy and convenient. I love the fact that my car is protected while in your lot.

Easy access and reliable service. Always a great travel experience

Quick pickup and drop off and friendly drivers

The service and driving team was exceptional from beginning to end

Pick up and return shuttles are always prompt. Premium Covered is the best

Except for pickup when you drop off your vehicle. The service is great.

Everything is great which is why I continue to be a steady customer! The new airport layout has really made things go well!!

The ease and the safety of the parking garage. It was very easy getting a shuttle to the airport and back to the parking garage. Thank you for making sure my car was safe for my return

Great people and great service. The only downside you can't control is the pick-up location.

Efficient kind we larked and the attendant was very helpful the shuttle pu was so quick and coming from airport being dropped off at the close entrance so great short walk coming home from airport shuttle waiting for us so efficient will definitely use the service again

Convince and timing

I recently used Parking Spot and had an issue with one of the drivers who wasn’t representing the company well. I reached out to management about my experience, and I have to say, they handled the situation immediately. Assistant Manager Cheryl took responsibility and made sure to address the problem quickly and professionally. It was clear she genuinely cares about her customers and service quality. Mistakes can happen anywhere, but how they’re handled makes all the difference. Thank you to Cheryl for turning things around and restoring my confidence in using this shuttle service again!

Quick friendly service

Picked us up at our car and dropped us off upon return very friendly and helpful

It's easy to book - both Online and on the App! I always look for Discounts to apply before booking - and I save a lot! I sometimes save the specific Reservation QR code to my Apple Wallet and if I forget, I can scan my Member QR code that is ALWAYS in my Apple Wallet.

The Ingress is easy and I LOVE the drivers! I also love the new Tipping via QR code - right to my work credit card.

Getting the Bus at Departures - I never wait longer than a few minutes (if I wait at all). And I LOVE the FREE water at the Exit!

Super Easy and Fast.

Easy to book, spots alwasy available and feel safe leaving our car there. Drivers always helpful and friendly.

I pull in jump out of my car check in and on the shuttle literally within minutes, not even 5 minutes, less than 5 minutes! The ease of this process is why I keep coming back. When I get off the plane I text or call and the shuttle is there and my car is ready when I pull in. Warm if it’s winter!! Love this place and I recommend it to everyone I know!!!

Prompt service, ease of getting to and from lots

Always friendly and good service

Perfect. Always have a great experience.

My favorite parking lot. The employees are fabulous. Their service is quick and safe. Always a bus available for pickup and drop off. Great location!

The promptness

even though it's a shuttle service, you pick us up directly at the car and drop us off there. We rarely wait long.

Guaranteed parking spot and I don’t have to drive around looking for it

Easy and the staff were incredibly nice!!

Easily accessible and friendly staff

cOVERED PARKING AND QUICK PICK UP

Easy on and off