The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   August 30, 2026 — Rated 9 out of 10 by C.D.V. Hartford - The Parking Spot
What do you like about our services?

Fast service , friendly staff.

Report a concern   August 30, 2026 — Rated 10 out of 10 by S.L. Hartford - The Parking Spot
What do you like about our services?

Convenience, free days, special deals

Report a concern   August 30, 2026 — Rated 10 out of 10 by K.A. St. Louis - The Parking Spot East
What do you like about our services?

Convenience and location close to the southwest terminal but not in the midst of its roads and traffic.

Report a concern   August 30, 2026 — Rated 10 out of 10 by S.M. Philadelphia - The Parking Spot South
What do you like about our services?

Reliable, shuttle service is frequent kind and helpful

Report a concern   August 30, 2026 — Rated 10 out of 10 by D.C. Austin - The Parking Spot West
What do you like about our services?

Everyone was helpful and happy to help.

Report a concern   August 30, 2026 — Rated 10 out of 10 by Ray Fredregill Austin - The Parking Spot East
What do you like about our services?

Pick up and drop off at vehicle. On our return the Driver did not make us wait until the bus was full.

Report a concern   August 30, 2026 — Rated 10 out of 10 by K.W. Baltimore - The Parking Spot West
What do you like about our services?

I will continue to use the parking spot as this issue was a rare occurrence. Our shuttle driver, Sanford (8/27/26), was terrible. He went the wrong way to the parking lot, which turned the usual 8-minute drive into 25 minutes. He didn't even get out of his seat to attempt to help with bags at the terminal or at the cars. He also was VERY heavy on the brakes and gas peddles.

Report a concern   August 30, 2026 — Rated 10 out of 10 by V.S. Houston Hobby - The Parking Spot 2
What do you like about our services?

Easy!

Report a concern   August 30, 2026 — Rated 10 out of 10 by M.M. Baltimore - The Parking Spot West
What do you like about our services?

Convenience with easy pickup and drop off from your vehicle .

Report a concern   August 30, 2026 — Rated 10 out of 10 by Claude Maysonet Atlanta - The Parking Spot 2
What do you like about our services?

Always very efficient and quick

Report a concern   August 30, 2026 — Rated 10 out of 10 by L.T. Hartford - The Parking Spot
What do you like about our services?

Quick easy and friendly drivers

Report a concern   August 30, 2026 — Rated 10 out of 10 by B.R. Salt Lake City - The Parking Spot
What do you like about our services?

Shuttles come quickly

Report a concern   August 30, 2026 — Rated 9 out of 10 by H.A. Atlanta - The Parking Spot 2
What do you like about our services?

It's been months now since I had any issues. Thank you for addressing the problem

Report a concern   August 30, 2026 — Rated 10 out of 10 by William Neel Austin - The Parking Spot East
What do you like about our services?

Always friendly and professional

Report a concern   August 30, 2026 — Rated 10 out of 10 by Rose Booker Dallas DFW - The Parking Spot North
What do you like about our services?

Conveniently located, continuous van arrival/departure, great staff driver and gate personnel.

Report a concern   August 30, 2026 — Rated 10 out of 10 by R.O. Hartford - The Parking Spot
What do you like about our services?

Service was prompt. I waited less than 30 seconds when I made it out of the terminal.

Report a concern   August 30, 2026 — Rated 10 out of 10 by F.E. Orlando - The Parking Spot
What do you like about our services?

Reliable and safe parking lot. Buses or shuttles run constantly; not much wait.

Report a concern   August 30, 2026 — Rated 10 out of 10 by michael velette Orlando - The Parking Spot
What do you like about our services?

Awesome service lately keep up the good work!!

Report a concern   August 30, 2026 — Rated 10 out of 10 by P.S. Kansas City - The Parking Spot
What do you like about our services?

Always available. Drivers and helpful ans friendly.

Report a concern   August 30, 2026 — Rated 10 out of 10 by B.G. Dallas Love Field - The Parking Spot
What do you like about our services?

Fast & convienent

Report a concern   August 30, 2026 — Rated 10 out of 10 by A.M. St. Louis - The Parking Spot East
What do you like about our services?

Reasonable pricing and fast pickup to and from the airport

Report a concern   August 30, 2026 — Rated 10 out of 10 by J.N. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Easy to get to and shuttle service is always prompt

Report a concern   August 30, 2026 — Rated 10 out of 10 by Oscar Hernandez Atlanta - The Parking Spot
What do you like about our services?

The accessibility

Report a concern   August 30, 2026 — Rated 10 out of 10 by Ann Burgund Orlando - The Parking Spot
What do you like about our services?

Very prompt and drivers very kind

Report a concern   August 30, 2026 — Rated 10 out of 10 by Wade Hall Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Fast and convenient

Report a concern   August 30, 2026 — Rated 10 out of 10 by J.H. Pittsburgh - The Parking Spot
What do you like about our services?

Convenient, under roof, price is competative.

Report a concern   August 30, 2026 — Rated 10 out of 10 by A.S. Orlando - The Parking Spot
What do you like about our services?

Easy and convenient.

Report a concern   August 30, 2026 — Rated 10 out of 10 by T.M. Salt Lake City - The Parking Spot
What do you like about our services?

Convenient and quick

Report a concern   August 30, 2026 — Rated 10 out of 10 by K.A. Cleveland - The Parking Spot
What do you like about our services?

Always friendly, fast and reliable

Report a concern   August 30, 2026 — Rated 10 out of 10 by H.G. Baltimore - The Parking Spot West
What do you like about our services?

Convenience, friendliness and courtesy of drivers and other employees.

HOWEVER:

We were disappointed with the driver who picked us up on August 27. His name was Jonathan. We did not find him to be particularly friendly. For one, he did not offer to help us with our luggage. Second: for some reason there was a lengthy detour between the airport and the parking lot. He did not explain to us why he was taking the detour.

If he is still working for you, he needs to be trained so he can become the kind of driver we've come to expect from TPS.


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