The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.T.P. Philadelphia - The Parking Spot South
What do you like about our services?

Efficient and professional team all around!

Report a concern   October 29, 2025 — Rated 10 out of 10 by G.M. Columbus - The Parking Spot
What do you like about our services?

Very efficient. Price reasonable

Report a concern   October 29, 2025 — Rated 9 out of 10 by James Brandon Dallas DFW - The Parking Spot North
What do you like about our services?

Fast service was provided at the end of my trip from the terminal. Easy and quick entrance and exit from the facility.

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.H. Dallas Love Field - The Parking Spot
What do you like about our services?

Friendly and convenient

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.C. Cleveland - The Parking Spot
What do you like about our services?

Whole process was smooth and easy.
Loved the water bottle upon exit.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Gemma Bucci Baltimore - The Parking Spot North
What do you like about our services?

I love the Parking Spot! I use their service often and they never disappoint. The staff is always friendly and courteous.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Charlotte Decker Nashville - The Parking Spot
What do you like about our services?

Outstanding service, always !

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.L. Nashville - The Parking Spot
What do you like about our services?

Fast, convenient and professional

Report a concern   October 29, 2025 — Rated 10 out of 10 by John Knapschaefer Columbus - The Parking Spot
What do you like about our services?

Everything. Shuttle drivers were polite, courteous, and quick. Checkout was easy. Discount was much appreciated

Report a concern   October 29, 2025 — Rated 10 out of 10 by Donnie Brinklow Denver - The Parking Spot South
What do you like about our services?

This was my second time using the parking spot and its always a great experience very helpful

Report a concern   October 29, 2025 — Rated 10 out of 10 by Richard Jones Nashville - The Parking Spot
What do you like about our services?

Everyone there are helpful

Report a concern   October 29, 2025 — Rated 9 out of 10 by L.D. Charlotte - The Parking Spot
What do you like about our services?

Van was quick getting us to and from airport. Drivers were helpful with luggage and passenger with a walker.

Report a concern   October 29, 2025 — Rated 10 out of 10 by J.D. Philadelphia - The Parking Spot South
What do you like about our services?

Very organized and on time for airport pickup!

Report a concern   October 29, 2025 — Rated 10 out of 10 by L.J. Kansas City - The Parking Spot
What do you like about our services?

Easy enter & exit. Fast & easy shuttle service.

Report a concern   October 29, 2025 — Rated 10 out of 10 by John M Hruby Houston IAH - The Parking Spot JFK
What do you like about our services?

Easy, reliable and safe parking while traveling. What I don’t like and will never do again is pre book and pre pay online. I was supposed to be traveling this week but had an untimely death in the family. My airline fully refunded my all my miles and dollars yet that’s against “The Parking Spot” policy.

I’ll remember that trust me…….

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.C. Atlanta - The Parking Spot 2
What do you like about our services?

Pickup and drop off was very efficient, thank you!

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.C. Cleveland - The Parking Spot
What do you like about our services?

prompt

Report a concern   October 29, 2025 — Rated 10 out of 10 by Paul Lipchinsky Pittsburgh - The Parking Spot
What do you like about our services?

Everything

Report a concern   October 29, 2025 — Rated 10 out of 10 by David Holmes Dallas Love Field - The Parking Spot
What do you like about our services?

Easy covered parking. Quick shuttle to airport. Quick pickup on return. Prepaid touchless bar code on for entry and exit.

Report a concern   October 29, 2025 — Rated 10 out of 10 by M.N. St. Louis - The Parking Spot 3
What do you like about our services?

The drivers were so very friendly and helpful.

Report a concern   October 29, 2025 — Rated 10 out of 10 by A.G. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Very fast and convenient access. The transport to and from the airport is fast and convenient too. Shorter walk compared to the DAL long-term parking.

Report a concern   October 29, 2025 — Rated 10 out of 10 by B.V. Atlanta - The Parking Spot Fly
What do you like about our services?

Friendly staff

Report a concern   October 29, 2025 — Rated 10 out of 10 by Brittany Maes Atlanta - The Parking Spot
What do you like about our services?

Great experience with the Parking Spot. Easy to book parking, quick shuttle pick up and drop off. You typically don’t have to wait long for pick up at the airport to be taken back. I like the covered parking! I’ve used them for years and have always been pleased. Safe parking.

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.L. Columbus - The Parking Spot
What do you like about our services?

Easy access to get into the parking lot. I noticed when I go real early in the Morning. I park in uncovered and it's always in section S or T. Never have to wait long fir the shuttle. The staff are friendly.

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.B. Denver - The Parking Spot South
What do you like about our services?

Conveniently located. Quick ride to and from the airport and friendly drivers. This was our first time using your service.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jose Betancourt Austin - The Parking Spot East
What do you like about our services?

Fast drop and pick up, easy process

Report a concern   October 29, 2025 — Rated 10 out of 10 by M.W. Salt Lake City - The Parking Spot
What do you like about our services?

Easy to book ,easy to use the service with pickup and drop off. As long as the shuttles are timely and enough to service the demand it will work well for me.

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.L. Chicago MDW - The Parking Spot
What do you like about our services?

Quick and easy

Report a concern   October 29, 2025 — Rated 10 out of 10 by Donna Lynde St. Louis - The Parking Spot 3
What do you like about our services?

It is a great location, and the drivers are always so nice.

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.M.F. Atlanta - The Parking Spot Fly
What do you like about our services?

I the use of the app, being able to make a pre-paid or pay later reservation, clear signage on shuttles, and how helpful drivers are. The card system to locate your vehicle has improved, as well.

Include drivers QR code for tips! Not everyone Carries cash.

This next piece of feedback is for the Hartsville Jackson Atlanta airport pick up shuttle area. It is very difficult to navigate going to the new shuttle pick up location. It’s not user-friendly at all. Please let them know. The customers are not happy about going to that section of the airport near Marta and having to climb over fencing, and its way on the other side of the airport it’s so obscure. For those who can’t walk long distances or have a lot of luggage and small children, it’s a huge inconvenience.


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