- Phone: (312) 453-1700
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Guest Testimonials
Generally great customer service from beginning to pickup, and return pickup to exist. I feel safe and secure.
Very easy to park and a van was there to pick me up. Very helpful with luggage. Return for me was a little different because I was dropped off near the entrance as my traveling buddies turned in the rental car. I was able to get my car and leave. However, no bottle of water was given to me as I left the entrance.
Quick and easy
While it does take an additional step to call for your shuttle, we feel your staff is always prompt to get to the pick up.
Last trip however, while there were three shuttles in the lot, it took 20 minutes to pick us up from covered parking to get us to the airport. It was frustrating to see the shuttles responding to all the new cars pulling in to exterior parking while we had to wait. One shuttle after another filled up and drove on. I give you a 9 to recommend, but this last trip from the parking to the airport was frustrating.
Pickup at car, assistance with luggage.
You are quick and easy and my car is always waiting for Mr from valet
Convenient and economic
Good location, pricing and covered parking.
Nice drivers who are almost always helpful with luggage. Fast service, good price.
What I am really irritated about and the one thing that might make me try another vendor is that you save all that front parking for premium members and it’s almost always empty forcing everyone else to squeeze in the back section of your lot. I used to be a premium member under the prior ownership because I use your service a lot, but the new owner has relegated me and others like me to general service level. It’s an annoyance and rubs me the wrong way every time I come in there and see all that empty space
Everything was great from checking in, to parking, catching the shuttle to and from, and exiting the lot.
Associates very nice, website easy to use, I don’t worry about my car when on vacation!
Prompt service. Convenient. Covered parking. Good reliability.
Your services are SO organized! I am amazed every time I park at ATL. I fly internationally often and your drivers are always so helpful with luggage, respectful and courteous. Recently I left my phone in my car and the driver was so patient and understanding - and took me back to get my phone! (We were not very far away from my car). The pickup at the airport is quick and efficient which is much appreciated after a long international flight! Keep up the great work!!
Safe Secure and great people's
The shuttle service was fast. The drivers were nice. Easy to enter the gate.
our shuttle was delayed during a busy time for over 45 minutes. need more shuttles when traffic is bad.
Great staff and great location near the airport
The entire process was easy.
Reserve your spot at the Airport, choose your date(s), check-in/out times.
Choose your spot - covered/uncovered.
Choose your rate - pay now or pay later.
Upon parking arrival, the attendant gave us the claim ticket and directed us to our assigned spot. We checked in to the Kiosk by QR code for entry. We parked, and the shuttle took us to the airport.
Upon arrival from our destination, we waited in the designated pick-up area. (Less than 10 minutes) We showed our claim ticket and were taken to our car. Check out by kiosk QR code.
That's it! EZPZ. (Easy Peasy)
The staff and drivers.
My whole parking experience was easy and efficient.
The driver and staff were so very nice and helpful.
They were friendly & helpful.
Friendly. Always there when I need it.
Convenient drop off and pick up
Closest to the Domestic Airport, Reliable, Quick. Friendly staff. Believe my vehicle is safe while parked there. Water at the exit. Wish prices were consistently lower...and not based on availability.
i'm already a member and know how it works, i get what i pay for.
Fast and friendly.
Making a reservation is very easy.
Shuttle drivers are always very nice and helpful.
Always a good experience.
Great shuttle drivers
This is easy with the mobile app. Reserve, scan in, the shuttle is quick and on my return the shuttle is quickly a nd easily available and scan out. Quick and efficient!