Guest Testimonials

First time I've booked in advance. It was confusing since there was a sale and it wasn't clear if my price was due to the sale or because of my company's discount. Ultimately, the fine print showed that arrivals on 12/25 weren't eligible -- why not? -- so I guess it was the company discount.

It's nice that the sign on the surface lot said to go to Row whatever, but I had to drive the length of that lot to figure out that that particular row was in the lower lot. Would have been nice to see a big arrow or something.

I parked and waited and waited. Finally, I walked from the lower lot to the upper lot and then to the garage. Fortunately, I had already dropped my family off at the terminal with our luggage or this would have been a real problem. Was also fortunate that the weather was good and that there was plenty of time before our flight.

Upon our return, a popup on the app shows the number to call but it's unclear if that's only after hours. I assumed from the moving icons on the shuttle bus tracker that there was no need to call. And what are the hours of an airport parking lot anyway?

You are always efficient and professional.

A shuttle is usually on site waiting for you bat the parking garage, or at most 5 minutes away. Very convenient and relieves the stress of arranging drop off and pick up at the airport.

Efficient, reliable, and I love the water bottles when leaving! So thoughtful.

Easy check-in and check-out. Prompt transportation to and from airport. Secure storage of vehicles. Friendly, helpful drivers and staff. Very professional operation. Reasonable fees.

We don't have to wait long after we park our car for a ride to the airport and usually we don't have to wait very long after our flight to get a ride back to our car. We recently needed our car jump started due to the cold and someone was there within five minutes. We really appreciate your services!

Ease of booking through the app.

Convenient, employees are friendly.

Good price, quick pick up and drop off, helpfulbemployees

Quick pickup when I parked

I feel secure and well taken care of at the Spot. Shuttles are always readily available, getting me to and from the airport in a timely fashion. As an added benefit, the service is always helpful and friendly.

Great rates, safe, and convenient.

I parked there over Christmas. The young man in the booth saw that I was new and ran all the way to my parking spot to let me know another shuttle would be along in 5 minutes. And he was so cheerful! He didn’t have to do that. And the kind shuttle driver reminded everyone boarding to make sure they had keys, phone, wallet, and that their car windows were rolled up. He saved a passenger who had forgotten his keys! Truly remarkable service, especially in this day and age.

Parking my first time at the uncovered lot was confusing. It was 4:30am I had reserved an extra wide space and there was no way of knowing where that was. Parked in regular spot near the entrance. Had trouble checking out because of the mixup. Thanks to the lady at the booth for helping me.

Quick pickup/drop off; driver assistance

Courtesy of drivers, location, safety

Convenient. Safe. Not too pricey

Very quick

Easy to use and friend service.

Helpful, friendly employees and frequent transports.

As always, great service!

Shuttles very efficient and easy in/out of lot.

Great prices
Covered parking
Great transportation to and from airport!

Very easy to navigate. From purchase to departure. The shuttle drivers were awesome and friendly. Maybe a couple more “Exit” signs would be helpful. Great experience and would recommend to others.

Really good

Entrance is easy, bus was there almost immediately after parking and even late at night, pickup was swift.

On time for pickups, polite

Convenience and on time service

Very kind attendants.

Quick, convenient and easy to use