- Phone: (312) 453-1700
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Guest Testimonials
Quick and easy.
The service was great and on time.
The App is very easy, the busses are fast to pick you up and are very clean. The drivers are always very helpful and friendly.
Easy in and out. Great shuttle driver!
Easy access to parking and courteous drivers to pick up and drop off.
The Convenience of leaving my car and the Drivers are so helpful.
You like the facility and the shuttle buses And Timely picking you up and dropping you off
Ease
Prompt service
Quick and easy! Good value with specials!
valet service is excellent love that my car is ready and warmed up upon arrival. No wait time for the shuttle in either direction.
Covered parking. Friendly staff.
Fast checking in. The attendants are very Helpful and courteous. The drivers are the Best! Help to load my bag inside the bus and always Kind. Love your company. 🥰
It's easy in and out. Friendly driver.
Easy access both in and out.
Extremely convenient and efficiently run operation with great workers that are always friendly and helpful!
so far you been spot on with timing of picking up passengers. drivers could pat a little more attention with helping with bags.
Convenience, affordability, courtesy.
Shuttle availability - easy in and out
Convenient. Reasonably cheaper than parking on site (wish it was less).
Friendly staff.
The transportation drivers both trips to and from the airport were friendly and helpful!! Amazing customer service displayed for our family.
I can drop my car off anytime of the day or night! Your drivers are friendly and courteous
Reasonably priced uncovered valet parking. Convenient shuttles to and from terminals. Friendly and helpful employees.
I like being able to reserve a spot ahead of time. Easy access off 285. Drivers are always courteous and helpful. Short drive to airport. Drops us off at curbside check in. Rarely have to wait for bus at airport. Drops us back off at our car. It's a no brainer.
quick pickup, friendly stuff and easy system.
Everything was very efficient and went smoothly. The shuttles were also clean, and the drivers friendly. Love this service!
Consistently professional, courteous "van" drivers. When using "the spot" I drive in, scan the code, drive to an open spot of my choice, and the "van" is right there as I open the door, greeting me, and asking how many bags I have and stating " I've got this" . Please, you go ahead take a seat. They drop me off at the departure door of my airline. So convenient. When I return, the "van" is always there to take me to "my spot". Sidenote: I am over 70, female, fully capable of navigating without help. (I do compensate (tip) the drivers as I noted some do not, how rude!!!!!!!!
I have already booked for a summer reservation. Family member from out of state uses the valet covered @ The Parking Spot. We love it!!!!
First time I've booked in advance. It was confusing since there was a sale and it wasn't clear if my price was due to the sale or because of my company's discount. Ultimately, the fine print showed that arrivals on 12/25 weren't eligible -- why not? -- so I guess it was the company discount.
It's nice that the sign on the surface lot said to go to Row whatever, but I had to drive the length of that lot to figure out that that particular row was in the lower lot. Would have been nice to see a big arrow or something.
I parked and waited and waited. Finally, I walked from the lower lot to the upper lot and then to the garage. Fortunately, I had already dropped my family off at the terminal with our luggage or this would have been a real problem. Was also fortunate that the weather was good and that there was plenty of time before our flight.
Upon our return, a popup on the app shows the number to call but it's unclear if that's only after hours. I assumed from the moving icons on the shuttle bus tracker that there was no need to call. And what are the hours of an airport parking lot anyway?
You are always efficient and professional.

Everything!