The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 17, 2026 — Rated 10 out of 10 by Lynette Wright Phoenix - The Parking Spot
What do you like about our services?

Friendly drivers, no more than a 5 minute wait time. Great service.

Report a concern   March 17, 2026 — Rated 10 out of 10 by E.G. Salt Lake City - The Parking Spot
What do you like about our services?

Drivers are polite and helpful.

Report a concern   March 17, 2026 — Rated 9 out of 10 by D.B. Orlando - The Parking Spot
What do you like about our services?

The young man who picked us up at the airport was very nice, friendly & helpful.

What we didn't like was the inability to get anyone to answer the phone for us to be picked up. Took several tries. Could not find anything on my app to send a message for pick up.

Report a concern   March 17, 2026 — Rated 10 out of 10 by N.P. Houston IAH - The Parking Spot JFK
What do you like about our services?

The website is easy to navigate. On day of my departure, from entering The Parking Spot to drop off at my terminal, the driver was exemplary. He was there as I parked my car, no time waiting. Also, upon my arrival there was no wait time for the shuttle, as soon as I got to the pickup point, shuttle was there! Love the car to terminal & terminal to car service!!!!

Report a concern   March 17, 2026 — Rated 10 out of 10 by Dennis Weakland Pittsburgh - The Parking Spot
What do you like about our services?

Convenient and your car is out of the weather.

Report a concern   March 17, 2026 — Rated 10 out of 10 by M.L. Phoenix - The Parking Spot
What do you like about our services?

10.0! Picked me up at my parked car and dropped me back off there in a very timely manner! But the biggest plus is the driver and staff went out of their way to reach me after I misplaced my travel wallet on the shuttle bus. Derrick was my driver who secured my wallet and ‘D’ coordinated the return of my wallet at the end of my trip! THANK YOU Parking spot! Huge shout out to their staff and their integrity!

Report a concern   March 17, 2026 — Rated 10 out of 10 by C.T. Denver - The Parking Spot West
What do you like about our services?

Everything

Report a concern   March 17, 2026 — Rated 10 out of 10 by C.S. Hartford - The Parking Spot
What do you like about our services?

The Parking Spot staff is phenomenal. I did the self-park option. I did not finish backing into my spot and their valet pickup vehicle was with me. The driver loaded my luggage and took me safely to Bradley. When I returned, I waited a couple of minutes before I was picked up with my luggage by Kelvin. Kelvin loaded my luggage along with about 6 other guests gear and brought us back to the lot. He parked right in front of my vehicle, brought my luggage to my vehicle and even placed my large piece in my trunk. Kelvin was awesome. I recommend The Parking Spot to anyone

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.W. Denver - The Parking Spot South
What do you like about our services?

It’s literally door to door service!

Report a concern   March 17, 2026 — Rated 10 out of 10 by Denise Chittum Baltimore - The Parking Spot North
What do you like about our services?

It’s reasonably priced. The drivers are always nice and helpful. The service is very dependable. I love the parking spot and the great shuttle drivers who make my trip pleasant.

Report a concern   March 17, 2026 — Rated 10 out of 10 by P.K. Newark - The Parking Spot Haynes
What do you like about our services?

Fast, convenient and great customer service

Report a concern   March 17, 2026 — Rated 10 out of 10 by E.G. Atlanta - The Parking Spot Plus
What do you like about our services?

Very easy to book. Super friendly and helpful drivers. Never have to wait more that 5 min for a shuttle to or from the airport.

Report a concern   March 17, 2026 — Rated 10 out of 10 by S.S. Pittsburgh - The Parking Spot
What do you like about our services?

Used app to easily make a reservation. App also was used to request pickup and it identified that we were in the correct pickup location and a driver had been notified. Driver arrived within minutes. Great service as usual.

Report a concern   March 17, 2026 — Rated 10 out of 10 by K.S. Austin - The Parking Spot West
What do you like about our services?

Easy

Report a concern   March 17, 2026 — Rated 10 out of 10 by B.A. Miami - Park N Fly by The Parking Spot
What do you like about our services?

polite, and easy to deal with.
Prompt and clean.

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.G. Atlanta - The Parking Spot Fly
What do you like about our services?

Convenient to the airport, prompt shuttles and great staff

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.H. Denver - The Parking Spot West
What do you like about our services?

Easy parking. Easy transport to and from the airport

Report a concern   March 17, 2026 — Rated 10 out of 10 by B.D.G. Atlanta - The Parking Spot Fly
What do you like about our services?

The great service they all the employees to the customers.
Very friendly and respectful.
They only thing is last time I used the service when I made the reservación it said 13.95 per day and they charge me 15.95 per day.
Was not to happy but I will continue using you guys.
Thanks & God Bless you all!!

Report a concern   March 17, 2026 — Rated 10 out of 10 by C.S. Denver - The Parking Spot South
What do you like about our services?

The shuttle comes frequently and the south lot is located between the airport and Denver so there is easy access coming and going.

Report a concern   March 17, 2026 — Rated 10 out of 10 by N.M. Cleveland - The Parking Spot
What do you like about our services?

Quick pick up to and from the airport. Very friendly staff both on the shuttle and that check out

Report a concern   March 17, 2026 — Rated 10 out of 10 by David Hintz Dallas DFW - The Parking Spot North
What do you like about our services?

Great service!!

Report a concern   March 17, 2026 — Rated 10 out of 10 by R.A. Austin - The Parking Spot East
What do you like about our services?

Reliable and convenient.

Report a concern   March 17, 2026 — Rated 9 out of 10 by Glenn Dobbs Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Quick,

Report a concern   March 17, 2026 — Rated 10 out of 10 by M.H. Baltimore - The Parking Spot North
What do you like about our services?

I love how easy it is to arrange parking. The coupons or discount codes are an incentive. I also enjoy the water bottles a the exit! After a long flight, it's nice to have the water as you exit.

Report a concern   March 17, 2026 — Rated 10 out of 10 by R.M. St. Louis - The Parking Spot East
What do you like about our services?

Covered parking at lower price. Shuttle gets to East terminal quickly. Reliable pick up when I get back home. Rewards points make free stays possible.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Teresa Daniels Dallas DFW - The Parking Spot North
What do you like about our services?

Can leave my pickup and not worry about it. It's covered parking. There's attendance there. They have shuttle service. 24 hours a day. Love them. Thank you ❤️

Report a concern   March 17, 2026 — Rated 10 out of 10 by C.W. Columbus - The Parking Spot
What do you like about our services?

Timeliness and the covered parking

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.K. Newark - The Parking Spot Haynes
What do you like about our services?

Shuttle service is excellent. Only complaint on our return in Terminal B, we were told to wait is stop#5, but shuttle stopped at on before and there was plenty of room at stop 5. We are elderly and had to walk to other top with our luggage. I asked the driver, and he said they stop anywhere in the vicinity! But we do love your service

Report a concern   March 17, 2026 — Rated 10 out of 10 by T.J. Phoenix - The Parking Spot 2
What do you like about our services?

Great shuttle

Report a concern   March 17, 2026 — Rated 10 out of 10 by M.S. Atlanta - The Parking Spot
What do you like about our services?

Your service is quick to pick up and drop off. Drivers are consistently friendly and helpful with luggage. I couldn't ask for more


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