Guest Testimonials

Service is really good, is easy, fast and good price

It was very efficient this trip. No issues at all at arrival or upon our return.

It's very easy and convenient, the drivers are very nice and helpful!!

Friendly driver, good rates and prompt service.

Ease of reservation, check in and out and quick drop off at airport

I truly like your services. All your drivers are very pleasant and helpful. I like that your busses circle the airport quite frequently so I never have to wait very long. HOWEVER My plans recently changed and I tried to cancel my reservation. BUT since I had prepaid (which I feel is a bonus to your company) I was told it was nonrefundable. HOWEVER if I had agreed to pay upon exiting the parking lot, I could get a refund. I will never prepay again!! Also, your rates are now higher than the parking lots on the same street. Other than earning points, I am failing to see the advantage of the membership.

The undercover parking and shuttle service make traveling easy.

Easy online booking. Very short wait to be picked up

Helpful employees, smooth operation, easy reservation

Really friendly folks, from the gate to the bus driver. Easy in and out.

App is easy to use; very efficient parking location; great driver service; affordable

Drivers are great when assisting and giving you updated info plus simple in and out when entering and leaving the facility.

Always convenient, friendly and timely.

Easy entry and exit. Shuttle is ready to pick you up when you park. What I would like to see improvement on is shuttle time at the airport to take you back to the parking lot. I’ve missed a couple of them by minutes.

Super convenient and cheaper than all other options. Our car is in covered parking and it stays safe while we are away. The shuttle picks us up at the car and drops us off at our car. The driver even helps put our bags in the car.

Friendly staff and easy to use

Best price and service especially in the fall and winter months.

Pick up and drop off at my car

Easy entry and exit. Quick and efficient shuttle service.

This is a f/u survey from the initial one completed where I had expressed frustration/disappointment on my last parking reservation. Without any expectation, I received feedback from general manager Santresea Brown who recognized my concerns and provided a full refund + addtl free stay days for my future reservation. I feel this action from her was super satisfactory to support my concerns which has restored my willingness to continue using The Parking Spot 2 going forward.Thank you again Ms Brown for your acknowledgement and action to satisfy my issue!

Very timely with pick up and drop off. My pickup driver was very friendly and helpful.

Easy access; promo pick up at the lot & the airport. I like using a Groupon.

Efficient

The Parking Sot is great place to ark safely. Also it touchless, you just use your cellphone to handle everything. The driver a very nice that transport us to and from the airport, taking care the luggage & waiting until we are safely in our vehicles. The Parking Spot is very professional.

Aletha Smith Asberry

Ease of use and frequency of shuttles

It is an ease to park your car and for the shuttle to arrive. Once my car is parked I feel like my vacation has begun.

Very convenient. Better than airport lots which I have used for years.

Easy parking process near HOU airport. Prepay parking and then you just scan the QR code. The parking attendant tells you where to park and then an airport shuttle picks you up promptly. When you arrive home from your trip, buses always arrive quickly to take you back to your car. We have always had a great experience!

Quick to schedule, convenient to the airport, and great value.

quick and convenient.