The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   July 22, 2026 — Rated 9 out of 10 by T.B. Philadelphia - The Parking Spot South
What do you like about our services?

Consistent service

Report a concern   July 22, 2026 — Rated 10 out of 10 by O.C. Hartford - The Parking Spot
What do you like about our services?

Easy to use

Report a concern   July 22, 2026 — Rated 10 out of 10 by Helen Smith Houston Hobby - The Parking Spot
What do you like about our services?

Easy in easy out and a cold water!
Customer service is great as well.

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.S. Denver - The Parking Spot South
What do you like about our services?

It makes travel easier to know my car will be waiting for me when I return. The fact that people are always on site has also been a lifesaver when I have returned to a dead battery.

Report a concern   July 22, 2026 — Rated 10 out of 10 by T.L. St. Louis - The Parking Spot 3
What do you like about our services?

Easy to reserve online. Prompt pickup at my car. Fast and easy return to my car after trip.

Report a concern   July 22, 2026 — Rated 10 out of 10 by T.B. Philadelphia - The Parking Spot North
What do you like about our services?

Convienent

Report a concern   July 22, 2026 — Rated 10 out of 10 by C.C. Chicago MDW - The Parking Spot
What do you like about our services?

I liked how the drivers were so helpful loading my luggage

Report a concern   July 22, 2026 — Rated 10 out of 10 by Kathy lacy Dallas Love Field - The Parking Spot 2
What do you like about our services?

Easy sign up

Report a concern   July 22, 2026 — Rated 10 out of 10 by Christina Page St. Louis - The Parking Spot 3
What do you like about our services?

friendly drivers and quick and efficient!

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.A.H. Pittsburgh - The Parking Spot
What do you like about our services?

Very friendly driver prompt helpful

Report a concern   July 22, 2026 — Rated 10 out of 10 by D.C. Phoenix - The Parking Spot
What do you like about our services?

Easy to make a reservation, frequent money saving offers, easy in and out at the facility and friendly, courteous drivers. A lot more vans than Preflight.

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.B. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Easy to use, great on-site staff & convenient.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.T. Salt Lake City - The Parking Spot
What do you like about our services?

Convenience, frequency of shuttles, friendliness of shuttle drivers...

Report a concern   July 22, 2026 — Rated 10 out of 10 by Q.W. Houston IAH - The Parking Spot JFK
What do you like about our services?

Very secure!

Report a concern   July 22, 2026 — Rated 10 out of 10 by Charlotte Shelton Dallas DFW - The Parking Spot North
What do you like about our services?

I like EVERYTHING about it!

Report a concern   July 22, 2026 — Rated 10 out of 10 by L.H. St. Louis - The Parking Spot 3
What do you like about our services?

no problems other than on check out it took a little while to find the QRS code on our phone to get the the gate to open

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.M. Houston Hobby - The Parking Spot 2
What do you like about our services?

Just easy to park and ride

Report a concern   July 22, 2026 — Rated 10 out of 10 by Randel Cook Phoenix - The Parking Spot
What do you like about our services?

Very easy and efficient.

Report a concern   July 22, 2026 — Rated 10 out of 10 by Justin Bauman Houston IAH - The Parking Spot JFK
What do you like about our services?

East and quick

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.W. Salt Lake City - The Parking Spot
What do you like about our services?

Drivers are generally very helpful. Shuttles are not overfilled and generally timely.

Report a concern   July 22, 2026 — Rated 9 out of 10 by S.P. Dallas DFW - The Parking Spot North
What do you like about our services?

Easy to use. Good communication and how-to instructions.

Report a concern   July 22, 2026 — Rated 10 out of 10 by Robert Verich Dallas DFW - The Parking Spot North
What do you like about our services?

Friendly

Report a concern   July 22, 2026 — Rated 10 out of 10 by T.T. Atlanta - The Parking Spot
What do you like about our services?

Quick pickup and drop off

Report a concern   July 22, 2026 — Rated 10 out of 10 by N.S. Austin - The Parking Spot East
What do you like about our services?

Excellent parking space, the best around! Highly recommend!

Report a concern   July 22, 2026 — Rated 10 out of 10 by Jamelle Johnson Philadelphia - The Parking Spot North
What do you like about our services?

Customer service fantastic

Report a concern   July 22, 2026 — Rated 10 out of 10 by Monique Stuart Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Friendly, reliable service.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.S. Kansas City - The Parking Spot
What do you like about our services?

The convenience of your location and the readiness to get back to the car. Your workers are very kind.

Report a concern   July 22, 2026 — Rated 9 out of 10 by J.V. Houston IAH - The Parking Spot JFK
What do you like about our services?

Location

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.D. Atlanta - The Parking Spot 2
What do you like about our services?

This is my go-to Parking Spot when I travel. The location is in perfect proximity to the airport. Most of all, I am always happy with the care and courtesy of your drivers. No matter what time of day or night, they are always pleasant, patient, helpful, and such skillful drivers.

I am, however, disappointed that more passengers don't offer a tip. These drivers are lifting hundreds of pounds of luggage, all with a smile, and some passengers don't give it a second thought. It's so unfair that they will tip a waiter/waitress 15-20% or an in-store order with no extra effort involved without question, but not give the same or better appreciation to this very physical service. When traveling, I always carry a small amount of cash just for tipping.

There must be a way to allow the drivers to receive and keep 100% of their tips. Could you possibly display a neatly printed sign that says "tips are welcomed" or "we appreciate your tips" or something to that effect? They deserve it for the wear and tear on their bodies alone.

Thank you.

By the way: I would allow this to be shared, but I don't want my name published. If you can do it anonymously, feel free. Hopefully, it will encourage others to do the right thing.

Report a concern   July 22, 2026 — Rated 10 out of 10 by A.M. Columbus - The Parking Spot
What do you like about our services?

Easy to use and I feel my car is safe.


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