The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.P. Charlotte - The Parking Spot
What do you like about our services?

Easy in and out parking, the buss drivers come by and pick you up very close to your car and insist load your luggage (very Nice), they drop you off right @ departure terminal and when you come back you can pull up the app and let them know you need a ride.

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.J. Phoenix - The Parking Spot
What do you like about our services?

Easy to book, drivers are pleasant.

Report a concern   May 26, 2026 — Rated 10 out of 10 by M.M. Charlotte - The Parking Spot
What do you like about our services?

Easy to get in and easy to get out. The bus was comfortable and the ride was very quick.

Report a concern   May 26, 2026 — Rated 10 out of 10 by K.J. Austin - The Parking Spot West
What do you like about our services?

Consistently timely in drop off and pickup. Professional and courteous staff. Ease of making reservations.

Report a concern   May 26, 2026 — Rated 10 out of 10 by K.B. Buffalo - The Parking Spot
What do you like about our services?

I feel like my car is safe parking at the parking spot. The bus runs regularly or is just a phone call away during off peak hours. The staff and drivers are always friendly and helpful.
If I had one comment it would be to have more specials for lower prices if you book in advance or with even more discounts for members. I paid over $15 per day with a discount code and I think I could have parked at the airport long term parking for about the same cost.

Report a concern   May 26, 2026 — Rated 10 out of 10 by H.T.J. Baltimore - The Parking Spot West
What do you like about our services?

The drivers are very courteous

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.S. Houston IAH - The Parking Spot JFK
What do you like about our services?

Plenty of buses available and friendly drivers

Report a concern   May 26, 2026 — Rated 10 out of 10 by B.R. Atlanta - The Parking Spot
What do you like about our services?

convenience and friendly drivers

Report a concern   May 26, 2026 — Rated 10 out of 10 by B.K. Baltimore - The Parking Spot West
What do you like about our services?

They always show up on time they’re friendly, courteous, helpful

Report a concern   May 26, 2026 — Rated 10 out of 10 by L.L. Philadelphia - The Parking Spot North
What do you like about our services?

Clean facilities, courtesy of the staff and good website.

Report a concern   May 26, 2026 — Rated 10 out of 10 by T.P.J. Chicago MDW - The Parking Spot
What do you like about our services?

Easily available. Not much needed in assistance to park. One thing still lacking is unable to update AARP membership into the app.

Report a concern   May 26, 2026 — Rated 9 out of 10 by A.W. Cleveland - The Parking Spot
What do you like about our services?

The only issue I’ve ever had occurred due to my flight being delayed. I was anticipating an arrival time of around midnight but my flight didn’t land until I think abt an hr later than that. We get our luggage and walk outside to the shelter area for the shuttles and there’s another guy there wtg in the stall. (I believe he was on my same flight) After watching a few Park Place, hotel, and other shuttles come and go…I check the app and see that it was within the On Call hours. (I wasn’t aware there were on call hours - I don’t think I’ve ever had a flight that late before) So I ask the other man there if he already requested a shuttle…he says “No, they’re usually here or about to pull up” (something along those lines) and I agree! I’ve been using this particular location’s services for some time (even before the name change). Long story short I had to call a couple times and leave a voicemail before someone called me back to tell me a shuttle was in the process of being dispatched. The wait was unusual but they were apologetic when they personally called me back and at the end of the day it wasn’t a TERRIBLE day…it was in the 60s that late/early and wasn’t raining or snowing!

Report a concern   May 26, 2026 — Rated 10 out of 10 by K.G. Phoenix - The Parking Spot 2
What do you like about our services?

Inexpensive and easy way to park. Staff was efficient and friendly

Report a concern   May 26, 2026 — Rated 10 out of 10 by W.M. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Simple. Reliable

Report a concern   May 26, 2026 — Rated 9 out of 10 by M.T. Hartford - The Parking Spot
What do you like about our services?

Good price. Good service.

Report a concern   May 26, 2026 — Rated 10 out of 10 by S.T. Philadelphia - The Parking Spot North
What do you like about our services?

Efficient. Friendly staff.

Report a concern   May 26, 2026 — Rated 10 out of 10 by R.J. St. Louis - The Parking Spot East
What do you like about our services?

Easy in / Easy Out
Shuttle Service
Online reservations
Price reduction when paying ahead of time

Report a concern   May 26, 2026 — Rated 9 out of 10 by J.M. Denver - The Parking Spot South
What do you like about our services?

Less than 3 minute wait for shuttle buses and very courteous drivers

Report a concern   May 26, 2026 — Rated 10 out of 10 by G.R. Houston IAH - The Parking Spot JFK
What do you like about our services?

It’s a safe place to park and the busses don’t keep you waiting long.

Report a concern   May 26, 2026 — Rated 10 out of 10 by R.B. St. Louis - The Parking Spot 3
What do you like about our services?

I appreciated the quick response for providing a jump start. Thanks so much.

Report a concern   May 26, 2026 — Rated 10 out of 10 by L.L. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Although I had a few hiccups with my most recent stay. I really appreciate the local manager calling me up and speaking with me. He helped me understand that there are slightly different procedures at the parking spot premium. Which will help me have a better experience next time. Thank you for your assistance with my stay.

Report a concern   May 26, 2026 — Rated 10 out of 10 by G.P. Baltimore - The Parking Spot North
What do you like about our services?

Easy check in, quick pick up and friendly and informative driver.

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.M. Hartford - The Parking Spot
What do you like about our services?

Location, ease of parking and transport to and from terminal.

Report a concern   May 26, 2026 — Rated 10 out of 10 by J.W. Atlanta - The Parking Spot Plus
What do you like about our services?

Everyone is helpful and professional. The whole process is efficient.

Report a concern   May 26, 2026 — Rated 10 out of 10 by L.H. Chicago MDW - The Parking Spot
What do you like about our services?

What a blessing for a busy travel day. It was so easy to book on the ap...use the QR code to gain access to the parking lot and a driver was there within a minute to take us to the airport. Just as easy on the way back. 10 out of 10!!!

Report a concern   May 26, 2026 — Rated 9 out of 10 by Lance Forster Philadelphia - The Parking Spot North
What do you like about our services?

Convenient. Fast pickup to and from terminal

Report a concern   May 26, 2026 — Rated 10 out of 10 by Marianne Smith Pittsburgh - The Parking Spot
What do you like about our services?

I like the safety aspect of being picked up and dropped off at my car. I also really appreciate covered parking and love the bottle of water on the way out.

Report a concern   May 26, 2026 — Rated 10 out of 10 by P.K. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Very convenient, great shuttle to/from airport, roughly half the cost of airport parking.

Report a concern   May 26, 2026 — Rated 10 out of 10 by M.H. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient, safe, and quick

Report a concern   May 26, 2026 — Rated 10 out of 10 by R.S. Cleveland - The Parking Spot
What do you like about our services?

Very easy to make a reservation on line. Shuttle buses are always available. Associates are very friendly.


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