The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 7, 2026 — Rated 10 out of 10 by S.F. Phoenix - The Parking Spot 2
What do you like about our services?

easy online reservations, easy check in and out process

Report a concern   January 7, 2026 — Rated 10 out of 10 by R.G. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

Very friendly and helpful personnel. Lots of vans going back and forth to SFO.

Report a concern   January 7, 2026 — Rated 9 out of 10 by charles varner Phoenix - The Parking Spot 2
What do you like about our services?

The location and quality of service are very good (including shuttle). How ever newPricing will force us after several years of loyalty to go elsewhere.
I urge you to reconsider.

Charles Varner

Report a concern   January 7, 2026 — Rated 10 out of 10 by S.C. Atlanta - The Parking Spot 2
What do you like about our services?

Easy check in & check out procedures
Driver, curteous and helpful

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.G. Charlotte - The Parking Spot
What do you like about our services?

Easy and convenient. Shuttle drivers are very professional and helpful.

Report a concern   January 7, 2026 — Rated 10 out of 10 by SpotHero Parker Atlanta - The Parking Spot
What do you like about our services?

Great staff and accommodation

Report a concern   January 7, 2026 — Rated 10 out of 10 by Keith Lampkin Nashville - The Parking Spot
What do you like about our services?

We pull up to drop off our car and in minutes the shuttle van is taking us to the terminal. It is great. We love the parking spot! We have been using it for years.

Report a concern   January 7, 2026 — Rated 10 out of 10 by S.K. Nashville - The Parking Spot
What do you like about our services?

There was no wait for the shuttle to airport flying out and just a short wait for our shuttle arriving back.
My car was pulled out and running with the air on when we arrived! Great service!!! Thanks

Report a concern   January 7, 2026 — Rated 10 out of 10 by Ken Trickey Atlanta - The Parking Spot 2
What do you like about our services?

Everyone is polite and professional. They keep my car safe while I’m away, and they bring me right back to it when I come home

Report a concern   January 7, 2026 — Rated 10 out of 10 by B.K. Orlando - The Parking Spot
What do you like about our services?

Everything

Report a concern   January 7, 2026 — Rated 10 out of 10 by Deborah Madry Dallas Love Field - The Parking Spot
What do you like about our services?

The manager was so quick to respond to my needs and questions. She was patient and informative!

Report a concern   January 7, 2026 — Rated 10 out of 10 by Russell DeLuca Philadelphia - The Parking Spot North
What do you like about our services?

Easy to make reservations. very conveniently located, shuttles are always there in minutes either on arrival or departure, I feel like my car is safe there. The best part is that there is an enclosed garage you can choose to park your car. I'm somewhat of a fanatic when it comes to my car and I welcome this facility. No other parking facility near the airport offers inside parking,

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.R. Atlanta - The Parking Spot Plus
What do you like about our services?

Super convenient and great service!

Report a concern   January 7, 2026 — Rated 10 out of 10 by R.L. Nashville - The Parking Spot
What do you like about our services?

Quick, everyone was helpful,

Report a concern   January 7, 2026 — Rated 10 out of 10 by Michelle Adams St. Louis - The Parking Spot East
What do you like about our services?

The cold water while checking out is a nice touch. I always seem to be thirsty after a long travel day.

Report a concern   January 7, 2026 — Rated 10 out of 10 by G.T. Denver - The Parking Spot West
What do you like about our services?

The convenience of leaving my vehicle with you and knowing that it will still be there.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Susan Gollnick Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Connivence and easy

Report a concern   January 7, 2026 — Rated 9 out of 10 by S.M. Denver - The Parking Spot South
What do you like about our services?

Friendly staff. I parked during a very busy holiday and they had someone to guide me to an open spot and then the shuttle was there right away with a very helpful driver.

Report a concern   January 7, 2026 — Rated 10 out of 10 by K.S. Cleveland - The Parking Spot
What do you like about our services?

It convenient and all the people we have dealt with have been very nice!

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.S. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Prompt Service. Very helpful drivers

Report a concern   January 7, 2026 — Rated 10 out of 10 by B.F. Salt Lake City - The Parking Spot
What do you like about our services?

The people were very friendly and helpful, the service was great. Even though I was quite nervous because it was the first time I had parkd with your company, everything went smoothly and I definitely will park with you again.

Report a concern   January 7, 2026 — Rated 10 out of 10 by N.M. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Service, facility, seamless booking

Report a concern   January 7, 2026 — Rated 10 out of 10 by G.L. Cleveland - The Parking Spot
What do you like about our services?

I like the branding (the bright yellow signage with the black spots - so easy to intuitively know what you are and what you do!). I like the easy to use reservation website. I like using the app QR code to get in and out of the lot. I like the kind and efficient transport staff. And I like the clean and secure parking facility. Thank you Parking Spot!

Report a concern   January 7, 2026 — Rated 10 out of 10 by C.Z. Charlotte - The Parking Spot
What do you like about our services?

Add the ability to tip a driver through the app in addition to scanning the QR Code so that there is a choice. A few times the driver didn’t have a QR code for me to scan. Also put the ability to put your parking location in the app so we don’t have to keep the card and make it so that when a driver picks us up they can see the location on a tablet or other device.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Dorothy Jones St. Louis - The Parking Spot East
What do you like about our services?

Customer service upon arrival and ease of process

Report a concern   January 7, 2026 — Rated 10 out of 10 by J.K. Phoenix - The Parking Spot 2
What do you like about our services?

Good location quick shuttle

Report a concern   January 7, 2026 — Rated 10 out of 10 by Edith Fletcher Houston IAH - The Parking Spot JFK
What do you like about our services?

Every part of the service was great!

Report a concern   January 7, 2026 — Rated 9 out of 10 by J.S. Denver - The Parking Spot South
What do you like about our services?

Easy in and out to the airport, picks up and drops off at the car, friendly drivers load and unload luggage to the car.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Phyllis Young Philadelphia - The Parking Spot North
What do you like about our services?

The drivers are always so friendly and helpful. In all the years I’ve been using the parking spot, only once did a driver disappoint by leaving us off 2 rows from our car. Why?I don’t know…he seemed like he was in a hurry. You seem to have a high turnover of drivers, but they are all pleasant and do a good job. I left the parking spot for a little while because the prices went up too much, but that was a disaster. I would rather pay more and get quality service. Keep up the good work! Oh, and the staff at the gate is always so friendly and helpful.

Report a concern   January 7, 2026 — Rated 10 out of 10 by P.B. St. Louis - The Parking Spot East
What do you like about our services?

Reasonable rates for covered parking in a garage. So glad I can keep my car out of the elements while I travel. I like the location of Parking Spot East because it's easy to get to & mostly serves the East Terminal. All of the staff is friendly & helpful.


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