The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 13, 2026 — Rated 10 out of 10 by Rebecca Ireland Philadelphia - The Parking Spot North
What do you like about our services?

Parking is easy and I feel my car is well protected.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Heather Quick St. Louis - The Parking Spot 3
What do you like about our services?

Everytime I show up to park there are, or there waiting or just arrive. Very prompt, very curious. Couldn't have done it without them.

Report a concern   January 13, 2026 — Rated 10 out of 10 by David Grossman Atlanta - The Parking Spot
What do you like about our services?

Easy to use

Report a concern   January 13, 2026 — Rated 10 out of 10 by C.W. Nashville - The Parking Spot
What do you like about our services?

Speedy, efficient, easy to navigate, helpful. The entire experience was great.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Robert Wrona Houston Hobby - The Parking Spot
What do you like about our services?

The ease of getting in, checking in and checking out.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Esma Bajraktarevic Newark - The Parking Spot Haynes
What do you like about our services?

App very convenient. I was able to easily find the location and park my car. Shuttle service was quick. Even when i got back the instructions were simple to find the shuttle. The shuttle was waiting there and timely . Would highly recommend.

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.S. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Always friendly

Report a concern   January 13, 2026 — Rated 10 out of 10 by C.M. Phoenix - The Parking Spot 2
What do you like about our services?

Ease of use with app, checkin, checkout, and curbside service to and from airport

Report a concern   January 13, 2026 — Rated 10 out of 10 by Philip Gatenby Buffalo - The Parking Spot
What do you like about our services?

Easy to get to from Canada, close to the airport, on-time shuttle service.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Rebecca Frerichs Buffalo - The Parking Spot
What do you like about our services?

Your services are easy to use and very convenient! I highly recommend!

Report a concern   January 13, 2026 — Rated 10 out of 10 by C.L. Atlanta - The Parking Spot
What do you like about our services?

The shuttle drivers are amazing! So very helpful!

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.C. Newark - The Parking Spot Haynes
What do you like about our services?

We had a great driver. Couldn't get his name

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.H. Baltimore - The Parking Spot West
What do you like about our services?

thank you

Report a concern   January 13, 2026 — Rated 10 out of 10 by H.O. Newark - The Parking Spot Haynes
What do you like about our services?

Everything vent very smooth and very nice personnel

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.M. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Easy in and out away from the congestion

Report a concern   January 13, 2026 — Rated 10 out of 10 by Patrick Cunningham Newark - The Parking Spot Haynes
What do you like about our services?

Easy process, good service

Report a concern   January 13, 2026 — Rated 10 out of 10 by Karen Cummings Buffalo - The Parking Spot
What do you like about our services?

Quick pick up.
Friendly service.
Discounts!!!

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.F. Nashville - The Parking Spot
What do you like about our services?

Easy process, quick and friendly service. The least stressful part of my trip.

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.M. Charlotte - The Parking Spot
What do you like about our services?

It is convenient and a good price. Your shuttle service is better than the airport operated shuttle.

Report a concern   January 13, 2026 — Rated 10 out of 10 by E.G. Atlanta - The Parking Spot Plus
What do you like about our services?

Great service and friendly shuttle drivers. I will always use this and recommend to others.

Report a concern   January 13, 2026 — Rated 10 out of 10 by G.B. Phoenix - The Parking Spot 2
What do you like about our services?

Convenience and shuttle availability late night

Report a concern   January 12, 2026 — Rated 10 out of 10 by A.W. Houston Hobby - The Parking Spot
What do you like about our services?

Very good service and convenient.

Report a concern   January 12, 2026 — Rated 10 out of 10 by E.A. Chicago MDW - The Parking Spot
What do you like about our services?

Fast , easy and safe. They pick you up from the airport and get you back smoothly,no stress

Report a concern   January 12, 2026 — Rated 10 out of 10 by Tom Chung Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

All of the team members had a 360 change since the last time I was there.

There is a greeter at the entrance to scan you in. ( with smile) ( The parking spot machine does not work)

picked up a lot....... driver offered to take the luggage into the van and provided a location card ( with a smile)

dropping off........advised all passengers the next terminal ( with smile) offer to take the luggage ( with smile)

The manager has updated the team on a Smile At The Last Mile. Don't really know what happened, but it's for the good!

Leaving the lot...everyone wants to leave asap out of your dam lot, why would you make flyers wait for the agent to get the discount??? (Whoever invented this rule should know where the exit door is)

Parking Spot should update the app, website, machine rules, and CEO. Charging drivers more money because they extended their stay without extending on your website? ( same as above...EXIT DOOR)

This is robbery!!!! Why do we need to let you know to begin with? We flyers are stressed already. By paying more when we come back make us HATE your company. Its not just the money, it's robbing flyers without morale. It seems like you just want to increase profit by 0.001%. This is the best way to undo Branding.

Your marketing and team members are great, but THE COMPANY DO STUPID SH** to trash the customers' loyalty. Changing stupid sh***or CEO will let me like the Parking Spot...ASK YOUR MANAGERS! Because they are the ones getting yelled at and know why.

PS .CEO..A multi-million dollar company with assets all over the states. Forcing flyers to pay more right before we leave your lot makes us HATE your company? Think about it!

PPS I will still park with you guys BECAUSE WE DONT HAVE MUCH CHOICE. I would go to your competitor and learn what stupid sh** they do and learn from them. Growing the company does not need growing pain

Report a concern   January 12, 2026 — Rated 10 out of 10 by Kini Tran Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Great easy parking, and drop off to Hobby was quick and easy, pick up also was quick and easy which I truely appreciate compared to IAH. Landed, departed Airplane and got into car in like 30 mins where IAH takes 1 hr plus. Just saying!

Report a concern   January 12, 2026 — Rated 10 out of 10 by W.C. Charlotte - The Parking Spot
What do you like about our services?

Super easy to use. Tech friendly. Friendly attendants and shuttle drivers. Definitely worth having your car under roof and fenced in if you're away for awhile. The shuttle service was appreciative and efficient. Very little wait time. AAA discount was appreciated.

Report a concern   January 12, 2026 — Rated 10 out of 10 by M.X. Houston IAH - The Parking Spot JFK
What do you like about our services?

Convenient to find available parking spots. Very frequent and consistent shuttle services. The app is easy to navigate.

Report a concern   January 12, 2026 — Rated 10 out of 10 by D.M. Chicago MDW - The Parking Spot
What do you like about our services?

Secure parking shadow bus drivers were pleasant We came in after hours there was someone to assist us after hoursWe came in after hours there was someone to assist us after hours..

Report a concern   January 12, 2026 — Rated 9 out of 10 by G.L. Charlotte - The Parking Spot
What do you like about our services?

I find the app easy to use. Keep doing rate cut promotions!!

Report a concern   January 12, 2026 — Rated 10 out of 10 by J.H. Phoenix - The Parking Spot South
What do you like about our services?

Ease of reservation and security


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