Guest Testimonials

Easy, efficient, clean, dependable.

Great service, generally very efficient. I've been using Parking Spot for years and your my "go to" provider at airports.

I do have a couple comments however below....

a) Parking Spot vehicles: I understand that the cost of operations is a huge expense, the suspension in most of your trucks however is "a rough ride". I'm sure better or well maintained suspension would be greatly appreciated by your riders.

b) Tipping: Sometimes a little annoying if done in person. Your staff although very polite and fast generally look forward to a tip (fully understandable). However, Sometimes not only the driver onboards & offboards the luggage (earning a tip), but other employee's standing nearby move quickly to take the luggage and assist (looking for a tip as well). I've asked employee's several times if Tips are "shared" and they say no, so sometimes I end up double or triple tipping as a matter of being polite and fair. On my last recent trip I noticed that there is a tipping option within the App so I used that. The driver asked me to photo a Q-Code so that he got credit for the tip. Again, fully understandable. I think most customers expect to tip ONCE for baggage handling when onboarding or offboarding a vehicle. From now on I'll use the app for a single tip but I think Parking Spot should have a conversation with employees and/or implement a "tip sharing" policy within the company to be fair with all employees? Only my opinion.

Once I enter the facility I am easily directed to a parking area. The van arrives to my car promptly and sometimes before I get luggage out of the trunk.
Your parking spaces are very tight and exiting out of my car is like squeezing out of it.
I book online. It is somewhat challenging to put in the check in and check out dates as well as the entry and exit times

Overall I am satisfied

Very easy to use The Parking Spot when I go on trips. Always taken to the airport as soon as I arrive. When coming back home, never have to wait very long for the shuttle when I return.

The parking was fast and efficient. You got us to the airport (and back to our car in snowy weather) really quickly.

Also, this is the best price for parking in the area. Cant beat it!

Always friendly and always has my car ready

Cost & convenience

Ease of use

Easy to use and comparable prices

Fast buses

N

Convenience, drivers are friendly and helpful, location is easy to get in and out of.

Covered parking ...protected... shuttle service to and from the airport. The drivers are always nice and prompt.

Convenient location; helpful drivers who always assist when loading luggage on the bus!

Service is fast and friendly. Checkout is sometimes clunky, if a scanner is broken.

Prompt and timely pickup service to and from the parking to airport

Great service, people are cordial and professional. Special thanks to Alex M. (south).

It’s easy and dependable way to get to the airport.

​I am writing to share my appreciation for the excellent service I received from Carlos. He went above and beyond, and his professionalism was outstanding. It’s rare to see such high-quality service, and he is a great asset to your team...Thank you, Carlos!!!

Convinced

So convenient, helpful staff.

Prompt

We've had great experiences with parking spot. Easy to make reservations and access the lot, and the staff are always very friendly and professional. Definitely we will continue to use Parking Spot and recommend that others do as well!

The convenience and reliability of space.

Everything.Good service

Very timely

Great customer service all around.

Shuttle was quick to pick us up as soon as we parked. Drivers were friendly and courteous

Convenient and easy!

They are ready for me when I arrive and immediately take me to the airport.