The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   January 13, 2026 — Rated 10 out of 10 by B.B. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Easy, efficient, clean, dependable.

Report a concern   January 13, 2026 — Rated 9 out of 10 by ron roslasky Newark - The Parking Spot Haynes
What do you like about our services?

Great service, generally very efficient. I've been using Parking Spot for years and your my "go to" provider at airports.

I do have a couple comments however below....

a) Parking Spot vehicles: I understand that the cost of operations is a huge expense, the suspension in most of your trucks however is "a rough ride". I'm sure better or well maintained suspension would be greatly appreciated by your riders.

b) Tipping: Sometimes a little annoying if done in person. Your staff although very polite and fast generally look forward to a tip (fully understandable). However, Sometimes not only the driver onboards & offboards the luggage (earning a tip), but other employee's standing nearby move quickly to take the luggage and assist (looking for a tip as well). I've asked employee's several times if Tips are "shared" and they say no, so sometimes I end up double or triple tipping as a matter of being polite and fair. On my last recent trip I noticed that there is a tipping option within the App so I used that. The driver asked me to photo a Q-Code so that he got credit for the tip. Again, fully understandable. I think most customers expect to tip ONCE for baggage handling when onboarding or offboarding a vehicle. From now on I'll use the app for a single tip but I think Parking Spot should have a conversation with employees and/or implement a "tip sharing" policy within the company to be fair with all employees? Only my opinion.

Report a concern   January 13, 2026 — Rated 10 out of 10 by F.W. Philadelphia - The Parking Spot North
What do you like about our services?

Once I enter the facility I am easily directed to a parking area. The van arrives to my car promptly and sometimes before I get luggage out of the trunk.
Your parking spaces are very tight and exiting out of my car is like squeezing out of it.
I book online. It is somewhat challenging to put in the check in and check out dates as well as the entry and exit times

Overall I am satisfied

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.A. Kansas City - The Parking Spot
What do you like about our services?

Very easy to use The Parking Spot when I go on trips. Always taken to the airport as soon as I arrive. When coming back home, never have to wait very long for the shuttle when I return.

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.O. Cleveland - The Parking Spot
What do you like about our services?

The parking was fast and efficient. You got us to the airport (and back to our car in snowy weather) really quickly.

Also, this is the best price for parking in the area. Cant beat it!

Report a concern   January 13, 2026 — Rated 9 out of 10 by N.K. Hartford - The Parking Spot
What do you like about our services?

Always friendly and always has my car ready

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.C. Austin - The Parking Spot East
What do you like about our services?

Cost & convenience

Report a concern   January 13, 2026 — Rated 10 out of 10 by E.P. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Ease of use

Report a concern   January 13, 2026 — Rated 10 out of 10 by D.P. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Easy to use and comparable prices

Report a concern   January 13, 2026 — Rated 10 out of 10 by T.C. Salt Lake City - The Parking Spot
What do you like about our services?

Fast buses

Report a concern   January 13, 2026 — Rated 10 out of 10 by Saul Turcios Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

N

Report a concern   January 13, 2026 — Rated 10 out of 10 by R.K. Phoenix - The Parking Spot 2
What do you like about our services?

Convenience, drivers are friendly and helpful, location is easy to get in and out of.

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.L. St. Louis - The Parking Spot East
What do you like about our services?

Covered parking ...protected... shuttle service to and from the airport. The drivers are always nice and prompt.

Report a concern   January 13, 2026 — Rated 10 out of 10 by L.E. Phoenix - The Parking Spot
What do you like about our services?

Convenient location; helpful drivers who always assist when loading luggage on the bus!

Report a concern   January 13, 2026 — Rated 9 out of 10 by M.E. Buffalo - The Parking Spot
What do you like about our services?

Service is fast and friendly. Checkout is sometimes clunky, if a scanner is broken.

Report a concern   January 13, 2026 — Rated 10 out of 10 by N.D. Hartford - The Parking Spot
What do you like about our services?

Prompt and timely pickup service to and from the parking to airport

Report a concern   January 13, 2026 — Rated 10 out of 10 by Anderson Girolimeto Dallas DFW - The Parking Spot South
What do you like about our services?

Great service, people are cordial and professional. Special thanks to Alex M. (south).

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.H. Nashville - The Parking Spot
What do you like about our services?

It’s easy and dependable way to get to the airport.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Victor Figueroa Orlando - The Parking Spot
What do you like about our services?

​I am writing to share my appreciation for the excellent service I received from Carlos. He went above and beyond, and his professionalism was outstanding. It’s rare to see such high-quality service, and he is a great asset to your team...Thank you, Carlos!!!

Report a concern   January 13, 2026 — Rated 10 out of 10 by Greg Kitchen Houston Hobby - The Parking Spot 2
What do you like about our services?

Convinced

Report a concern   January 13, 2026 — Rated 10 out of 10 by K.H. Hartford - The Parking Spot
What do you like about our services?

So convenient, helpful staff.

Report a concern   January 13, 2026 — Rated 10 out of 10 by C.E. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Prompt

Report a concern   January 13, 2026 — Rated 10 out of 10 by E.D. Philadelphia - The Parking Spot South
What do you like about our services?

We've had great experiences with parking spot. Easy to make reservations and access the lot, and the staff are always very friendly and professional. Definitely we will continue to use Parking Spot and recommend that others do as well!

Report a concern   January 13, 2026 — Rated 10 out of 10 by Lakishia Dinkins Atlanta - The Parking Spot
What do you like about our services?

The convenience and reliability of space.

Report a concern   January 13, 2026 — Rated 10 out of 10 by A.S. Hartford - The Parking Spot
What do you like about our services?

Everything.Good service

Report a concern   January 13, 2026 — Rated 10 out of 10 by Duane Mast Orlando - The Parking Spot
What do you like about our services?

Very timely

Report a concern   January 13, 2026 — Rated 10 out of 10 by A.F. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Great customer service all around.

Report a concern   January 13, 2026 — Rated 10 out of 10 by Pam Fleming Dallas Love Field - The Parking Spot
What do you like about our services?

Shuttle was quick to pick us up as soon as we parked. Drivers were friendly and courteous

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.H. Cleveland - The Parking Spot
What do you like about our services?

Convenient and easy!

Report a concern   January 13, 2026 — Rated 10 out of 10 by W.R. Miami - Park N Fly by The Parking Spot
What do you like about our services?

They are ready for me when I arrive and immediately take me to the airport.


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