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Guest Testimonials
I feel safe and believe my car is too.
Picked us up quickly and got us to the airport quickly. Very helpful loading luggage for 8 people
Easy to use app makes reservations a snap.
Very convenient, shuttles constantly run to airport and drivers are usually very nice.
Easy to reserve at reasonable price. Our only problem on this last trip was that the shuttle upon our return to BWI waited what seemed like a long time at the airport (probably 15 minutes) before taking us to the lot.
Shuttle pickup at our parking spot. A warm shuttle in winter. I do dislike pickup up at the airport and discourtious customers not waiting their turn. Many of your drivers are helpful with loading/unloading our luggage to and from the shuttle.
You are customer focused. The drivers are great.
Fast friendly clean service
Fast reliable service
Easy to make reservations and buses for pick up are frequent.
Easy to access, convenient
It’s all good except your shuttle buses which need to have better shock absorbers as the ride will shake your brain loose.
Mostly helpful staff with pleasant approaches.
90% of the time, there is very little wait for the shuttle
All employees I encountered were professional and very helpful. It was easy to use the app as well. No wait when I arrived and when I returned.
The Drivers are great!!!
Get us there safely and quickly. Great job!
Good rates
Timely shuttle
Pleasant & helpful staff
The south location is convenient. Shuttles run regularly and the drivers are generally very friendly and helpful. The one time we had a vehicle problem staff was outstanding!
Quick shuttle service friendly drivers
Very helpful and prompt drivers. Easy to park and easy pick up. Will definitely use again!!
Location, friendly drivers, convenience, picking up/dropping off at car, overall safety & pricing are the reasons I like using Parking Spot West.
Quick, easy, affordable,
Everything about it
Finding a close parking spot, how quickly the shuttle was there to pick me up from the lot, how easy it was to make a reservation
Great place to park the shuttle drivers were great both ways. Highly recommended
Online reservations are easy to make, the AAA discount helps, you allow for modifying the dates if plans change, our car is always under cover whatever the weather, the shuttles are quick and easy.
Busses are readily available when I arrive. Drivers help with my luggage. Friendly drivers for the most part. Easy entry and exit.
Easy and fast
great service
Everybody is always friendly and helpful. Makes parking at the airport simple.
Close to the airport and easy to use, with frequent shuttles for pick up.