- Phone: (312) 453-1700
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Guest Testimonials
Safe parking and quick transportation to airport.
I came back from an international trip to find my car battery dead. Your team took the best care of me and got me on my way home!
smooth service and lots of busses to pick you up from the airport.
Covered parking which provides for car to stay relatively clean-quick pick-ups both at lot and airport-competovove price!
The convenience, the location and the services are great
Frequency of bus, available lots, service, booking easiness
Very friendly and helpful staff -- very willing to assist customers.
Fast, friendly service. Easy to use app. Love the free water bottle for the ride home.
Covered parking, great employees
I know my car is safe in your lot and it’s convenient to have my car available if their any any changes in my scheduled flights.
Fantastic service once I found you! Friendly, professional service from the moment you drive in til you return to head home! Love the Valet services Plenty of shuttles to take you to airport and many there when you return and then directly to your car. Super helpful throughout the process and helped me navigate luggage, etc. Booking my next travel today!
Fast efficient
Fast professional service
It is very convenient and run efficiently
Great location and service
Fast and easy. Generally very smooth and not gliches.
Everything. Everyone was friendly and got me on my way asap.
Fast and convenient. Never wait longer than 7 minutes for the sshuttle.
Excellent customer service, from the Manager helping on the phone, to the timeliness of the shuttle drivers, helpful and friendly.
Shuttle always available. Easy self service entry and exit
My experience was great! Upon parking, a driver showed up a minute later to help me with my bags & take me to the airport.
Upon return, I was at the designated pickup point for only a moment when I saw a driver approach to take me back to my car.
Both drivers were friendly and helpful.
Thank you again!
The ease to park and get to the airport
Pick up service
Live your service! Always quick checkin and the most shuttles for pickup. Great job!
Convenient, short wait times!!!
Personal attention to us
quick service to airport and pick up from airport
We have used The Spot West several times over the years.
Using the app is easy and works every time. It is reasonably priced and the shuttle service is excellent. All of the drivers have been extremely helpful.
I highly recommend using The Spot for your parking needs.
Paula Rodriguez
I try to respond to your surveys! Once again, I had wonderful service from wonderful, friendly people!
Hats off to you for a job always well done!
Fast service and friendly shuttle drivers!
Until that changes, we will always use "The Parking Spot" when we fly out of BWI!
They even have complimentary water bottles when you leave.
Thanks guys!