The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 26, 2026 — Rated 10 out of 10 by Ailene Zamora Los Angeles - The Parking Spot Century
What do you like about our services?

Valet service is amazing with fast and reliable service. They always have a shuttle ready when we arrive at the parking structure and when we return. I really appreciate the service.

Report a concern   March 26, 2026 — Rated 10 out of 10 by C.B. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Shuttle is always available quickly. Courteous drivers. Would highly recommend.

Report a concern   March 26, 2026 — Rated 10 out of 10 by G.O.J. Houston IAH - The Parking Spot JFK
What do you like about our services?

Seamless and hassle free booking
Customer service with transportation to and from the airport from the parking lot

Report a concern   March 26, 2026 — Rated 10 out of 10 by Artis White Dallas Love Field - The Parking Spot 2
What do you like about our services?

Very convenient and cost effective

Report a concern   March 26, 2026 — Rated 10 out of 10 by J.S. Philadelphia - The Parking Spot North
What do you like about our services?

Prompt
Drivers are courteous, helpful, prompt

Report a concern   March 26, 2026 — Rated 10 out of 10 by C.B. Phoenix - The Parking Spot
What do you like about our services?

Competitive pricing, my car is safe there, shaded parking, and the cold bottle of water on the way home is superb!

Report a concern   March 26, 2026 — Rated 9 out of 10 by C.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Your Manager actually got back to me after the survey. Good Job

Report a concern   March 26, 2026 — Rated 10 out of 10 by Anita Mathis Kansas City - The Parking Spot
What do you like about our services?

Professional, prompt, friendly and puts customers satisfaction above all!

Report a concern   March 26, 2026 — Rated 9 out of 10 by M.G. Los Angeles - The Parking Spot Century
What do you like about our services?

Convenient. Was nice to have an actual person at the exit to assist with QR code, payment, etc. Bottle of cold water for dehydrated travelers was a nice feature.

For underground covered parking near the edge of the basement lot, exposed to the edge of the street, it would be nice if you put up a wind screen or something, as unfortunately my car ended up covered with dust, which I should have know, but was in a hurry to park and get to my flight.

Report a concern   March 26, 2026 — Rated 10 out of 10 by Ann Sidesinger Columbus - The Parking Spot
What do you like about our services?

Very efficient staff that always gets me to the airport quickly. The perfect location.

Report a concern   March 26, 2026 — Rated 10 out of 10 by G.E. St. Louis - The Parking Spot 3
What do you like about our services?

The driver on our return was very pleasant person who helped tremendously.
The driver on our way to the airport was also very nice.

Report a concern   March 26, 2026 — Rated 9 out of 10 by N.G. Los Angeles - The Parking Spot Century
What do you like about our services?

Parking is very expensive, I use for convenience .
I get emails on special savings but when I put my dates and times in for a reservation the code is never applied . It shows my AAA discount but why can’t I also get an additional discount .

Report a concern   March 26, 2026 — Rated 10 out of 10 by S.D. Denver - The Parking Spot South
What do you like about our services?

Your driver are always good about helping with bags. I never have to wait very long for a shuttle to take me to or pick me up from the airport.

Report a concern   March 26, 2026 — Rated 10 out of 10 by J.P. St. Louis - The Parking Spot 3
What do you like about our services?

Shuttle is waiting for you right behind your car. If you don't like long waiting time of superpark and you are ok with some extra bucks, this is it.

Report a concern   March 26, 2026 — Rated 10 out of 10 by R.M. Orlando - The Parking Spot
What do you like about our services?

Courteousl staff, promptness, safe drivers

Report a concern   March 26, 2026 — Rated 10 out of 10 by Robin Pritchett St. Louis - The Parking Spot 3
What do you like about our services?

The transport drivers were very friendly and helpful. We had no problem finding the van and had very little wait time. It was. Very helpful that the driver gave us a card when picking us up in the parking lot so we would know where we left our vehicle once we arrived back at the airport.

Report a concern   March 26, 2026 — Rated 10 out of 10 by crystal castro Philadelphia - The Parking Spot North
What do you like about our services?

Really happy with the services

Report a concern   March 26, 2026 — Rated 10 out of 10 by John Huang Los Angeles - The Parking Spot Century
What do you like about our services?

I love the way you make travel to the airport smooth and your staff is always friendly and helpful.

Report a concern   March 26, 2026 — Rated 10 out of 10 by J.H.G. Philadelphia - The Parking Spot North
What do you like about our services?

We have always found the employees pleasant, helpful, and professional. The facility is clean, the offering of water upon exit a thoughtful touch. The service is timely.

Over the years the only concern I have had is the age of the vehicles. There have been times I have felt they needed to be updated due to excessive vibration and jolting on the uneven roads between in and around the airport.

Report a concern   March 26, 2026 — Rated 10 out of 10 by David Becker Philadelphia - The Parking Spot North
What do you like about our services?

Everything about it. I don't have to worry about finding a spot at the airport. The shuttles are often there as soon as I arrive. Love this service. I use it every time I travel.

Report a concern   March 26, 2026 — Rated 10 out of 10 by Elaine Vowinckel Pittsburgh - The Parking Spot
What do you like about our services?

Prompt service and always a friendly driver

Report a concern   March 26, 2026 — Rated 10 out of 10 by T.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

The bus was able to pick us up right at the car and drop us off at the car also it was easy to get the bus to the airport

Report a concern   March 26, 2026 — Rated 10 out of 10 by R.H. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Ease of use and cost

Report a concern   March 26, 2026 — Rated 10 out of 10 by K.W. Columbus - The Parking Spot
What do you like about our services?

Ability to reserve and pay in advance. Love to park at a lot away from the terminal. The shuttle picks you up at your car. The drivers are so helpful and safe.

Report a concern   March 26, 2026 — Rated 10 out of 10 by J.M. Atlanta - The Parking Spot 2
What do you like about our services?

Covered parking at good rates and excellent drivers to and from the airport.

Report a concern   March 26, 2026 — Rated 10 out of 10 by R.J. St. Louis - The Parking Spot 3
What do you like about our services?

Driver's are always very friendly and helpful with luggage. Also easy to get to and close to the airport.

Report a concern   March 26, 2026 — Rated 10 out of 10 by T.S. St. Louis - The Parking Spot East
What do you like about our services?

easy to get to and convenient to the airport if you are flying out of terminal 2

Report a concern   March 26, 2026 — Rated 10 out of 10 by S.R. Atlanta - The Parking Spot
What do you like about our services?

Up until 2026, the drivers were helpful and attentive, making sure I was in my car safely before moving to the next stop. This is important for a female traveling alone.

Report a concern   March 26, 2026 — Rated 10 out of 10 by M.C. Newark - The Parking Spot Haynes
What do you like about our services?

Phenomenal service! Extremely easy to navigate. The team members are very friendly.

Report a concern   March 26, 2026 — Rated 10 out of 10 by B.K. Atlanta - The Parking Spot
What do you like about our services?

Drivers very courteous, quickly got us dropped off at the airport. Plenty of shuttles available on arrival Sunday night.


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