Guest Testimonials

Everything

Location and 24 hour airport shuttle

Ease of drop off and get on a bus - helpful staff to move bags

Shuttles run promptly. Able to find parking.

When I parked, this was my first time ever and I wasn't sure how to use my app. I walked to the office area and the gentleman immediately hopped into the ride and helped us with baggage. We took off to the airport. I wasn't aware I was supposed to get a little ticket to show lane and parking spot, however, upon drop off, the driver was flexible and took us where we needed to go. The drop off was right to my vehicle and it couldn't have been easier. I will say, the address listed versus what my apple maps pulled up are 2 different addresses, so that was very confusing from the get-go. We also hopped on a parking spot 2 bus and realized our mistake and the driver was extremely kind and courteous about it. The woman that is in the ticket booth or whatever you call it ABSOLUTELY made my day. I don't know her name, but she was beyond helpful and just a beautiful soul. We talked arts and crafts for just a mere moment, but that left a smile on my face for the whole ride home.

Reliable, convienient

We have been with this parking service even before they changed their name to The Parking spot. We arrived late and after we picked up our luggage, I immediately went on the app and located shuttle service. Traveling as the only adult, this was probably my the most comforting thing about it. I knew we would be in good hands and the drivers are always so friendly! Even at 12 am! Thanks, Parking Spot for keeping us safe and the top their customer service.

Your drivers are always courteous and help with the luggage. Also, I never have to wait long for a shuttle going to and coming from the airport. The Parking Spot is the only place I use.

Convenient pick up and drop off and a nice clean parking lot

From booking to the service provided, it's all so easy and the customer service is very friendly and helpful.

Nice people, very easy and fast

Friendliness of staff and convenience.

Ease of parking and instant pick up upon arrival to parking place. Quick delivery to airport.

Quick pick up and drop off

Quick convenient service.

Pick up at car, quick trip to airport gate, complimentary bottled water upon exit

Pleasant staff, efficient operation.

You have a very easy app to use. We love the way your shuttles pick us up from our parking spots to help with luggage and get us to our destination. Then when we return your shuttles take us right back to the same parking spot for our convenience.

Safe and convenient parking location. The shuttle takes you directly to the airport and it's really a great service.

Less expensive than airport. Shuttle prompt.

They picked me up and dropped me off at my car.

I enjoy that I can reserve a parking spot prior to arrival at the airport and I am picked up immediately and taken to the terminal. When I arrive back I am dropped right off at my vehicle and the staff are so friendly and helpful.
The app is easy to use and follow. The reminders are great and make me feel at ease with one less thing to worry about.

ease of access

Prepay. Pickup and drop off at my car

I love the quick and convenient shuttle service that picks you up and drops you off at your car

Scheduling is simple, parking process is smooth from check in to vehicle pick up. The app is very helpful, and the staff has been courteous all the time.

Quick and easy! Drivers are super friendly! Plus we were so thirsty leaving and noticed y’all have free waters at the exits! Loved it!

Very easy to park and get the shuttle to the airport

Well maintained and cars appear secure in the parking lot. Like having shuttles come by often to pick up passengers, and coming to the airport to pick up/drop off often as well.

This is the second time we have used the Parking Spot everything runs very smoothly.
We will continue to use this when we fly out of Nashville